I ordered from Ireland and the experience surpassed all my expectations, simply wonderful. My package arrived the day after by courier. Very well packed and item as described. I also contacted the... See more
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Company details
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Vistaexpert, insegna di proprietà di Meeting S.r.l., coniuga l'esperienza di professionisti dell'ottica e le capacità imprenditoriali di una rinomata azienda italiana nel settore retail. La nostra filosofia si basa sull'equilibrio tra qualità, prezzo, assortimento e professionalità, garantendo soluzioni su misura per ogni cliente. Ci impegniamo a offrire la stessa serietà e professionalità ai clienti che acquistano comodamente da casa.
Contact info
Via Pozzillo Zona Ind. Ponteselice, 81100, CASERTA, Italy
- support@vistaexpert.it
- vistaexpert.it
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This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 2 weeks
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I am happy for this company
I am happy for this company, i order glases friday, i get in tuesday, from Italy to Germany, very fast, price is very good , cheaper then another companys
No Delivery after 4 weeks from original purchase
I purchased sunglasses on 24th March, on 9th April I emailed to ask when they would be delivered. They replied next day to confirm they had just despatched them that day 10th April and I should receive within 48hrs. It is now 16th April and still no sign of sunglasses, nearly 4 weeks since I ordered and paid. I have emailed again and asked for information on delivery or refund.. they said it is 5-7 days delivery and to check delivery status, which confirms still in transit.. I’m still awaiting delivery or refund
Absolutely brilliant
Absolutely brilliant ! Easy way to find correct lens replacement, reasonable price & good communication , especially the delivery details on tracker,
Thank you & will recommend
A reliable online shop to buy branded sunglasses
I ordered 3 sunglasses due to their promo. The prices are so competitive. They communicated well and on a timely manner. Delivery to Germany took 10 days due to the Easter Holiday, but well packed.
Great staff
They managed to find the right solution for me although no other store was able to help me.
Positive feedback
My partner was delighted with the glasses. Only 1 issue was the length this took to be delivered. I was told it would be delivered on the Wednesday, and it didn't get delivered until the Saturday
Selling the products they are not able to deliver
Selling the products they are not able to deliver. "...restocking time at the supplier is approximately 6 working weeks!"
Very complicated also to get refunded.
Only a waste of nervs and time.
Tip: never purchase from the cheapest one.
Great sunglasses VE4391
I’m very pleased with my purchase. Looking great. Checked my sunglasses on the Versace site and it’s authentic. Worth money and thanks for quality.
Very slippery company
Very slippery company. Refuses to provide a service address for a legal claim for breach of my consumer rights. Steer well clear
Be very aware of this company!
Be very aware of this company!
I purchased sunglasses on Vistaexpert via eBay UK on January 2024.
A few weeks later, the item was delivered. Soon after, i received a letter from FedEx to pay £60.12 for customs and duty charges for bringing the item to the UK.
I thought was a mistake, cause this was not mentioned during checkout!
Not that i could see it, no. And if it was, like the seller said it was; why the costumer couldn't see it???
Why the costumer didn't know about the existing duty charges if they were present and obviously i wasn't the only one to experience that.
This it shouldn't even be legal.
The costumer should know exactly, exactly what he's going to pay during checkout!
No hidden curtains.
No shadow bills!
It should be really a clear transaction, cause there's no way i would of pay for a item (that i dont even know if i will keep it) if i knew about the extra £60.12 charge. No way !!!
I purchased items on eBay for years coming from overseas like USA, Australia, france, Italy, Germany, etc..
Never experience this.
The sunglasses were returned a couple of days after delivery because it didn't suit me.
but hey, there's still £60.12 of duty charges fee to pay, with the compliments of Vistaexpert just to be able to try their sunglasses cause this is the Vistaexpert service!
Be aware if you buy in UK !!
A shadow, smoky company, based on my own experience, no, i couldn't possibly recommend !!
Answering to your statement below,
You can say whatever you want, Yourself as a company owner, i wouldn't expect nothing less..
listen to this carefully, during the time i purchased and paid for your product on the 3rd of January/eBay there was absolutely nothing highlighted, mentioned, crystal clear or present as you say, about a custom fee duty charge to pay if i buy your product !!
I don't drink and it's not my first time on eBay either. I tend to see exactly i will be paying for before i do.

Reply from Vistaexpert
Original product, high quality
Delivery to South of France took more than 48h. (not a big deal-it was a little bit delayed) Post tracking was working with real time updates. Product quality as described. Original packing, high quality of the glasses. Perfect. Recommendations :) Grazie
Very good experience
Very good experience. I reccomend them. I ordered wrong size of optical frames and they accepted the return and provided me correct ones without additional costs. Frames are original/genuine.
Excellent experience
The sunglasses are great; the delivery was faster than expected. The price was the best here!
The whole process of buying was smooth and fast. I like Vistaexpert and I will buy here again definitely.
I made a purchase back in Dec 2023
I made a purchase back in Dec 2023. And I have received a letter from a collections agency demanding unpaid duty/tax on behalf of the shipping company that was used to ship the order to the UK. The seller did not mention anything regarding this otherwise I would of not purchased. Be careful of this. I will also be updating and leaving more review after response from seller.
I am very satisfied
I am very satisfied, delivery much earlier than expected
Fast delivery great glasses !!!
good price, service and delivery!
Shipping, delivery and item as described - Thanks a lot!
Great shop
Great shop, affordable prices for sunglasses. The delivery date stated on the order in the arrival date but shipping date which is confusing. After the shipping, delivery is within 5-7 business days
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