VISUAL EFFECT CONSERVATORIES LIMITED Reviews 

74
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We had a front door fitted by Visual. Highly recommend this firm. The fitters were very professional, did a superb job and left everything tidy and clean.

Rated 1 out of 5 stars

We inherited an orangery made by Visual on buying a new home. We wished to change the style of the roof, but wanted to fix a leaking box gutter first (not installed correctly as it turns out). No pro... See more

Rated 5 out of 5 stars

Slow to start due to current supply problems BUT once they got started things moved on at a pace. A great team from digging out, laying concrete base, building walls and finally erecting frames, glaz... See more

Company replied

Rated 5 out of 5 stars

I’ve had lots of different work done by them including a conservatory around 9 years ago. When there is a warranty issue they never try and push back on it and always resolve with no issues. I had an... See more

Company details

  1. Double Glazing Installer
  2. also in
  3. Building Firm
  4. Conservatory Specialist
  5. Door Supplier
  6. Window Supplier

Information provided by various external sources

Visual Conservatories, Windows & Doors in West Yorkshire offer the very best Conservatory, Orangery, Replacement Windows & Doors at affordable prices.


Contact info

4.2

Great

TrustScore 4 out of 5

74 reviews

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4.2

All reviews

(74)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Top job Visual!!

Visual installed a 3 x 3.75m extension to our kitchen. Top job, very professional and very quick turnaround. We were delighted with all aspects of the build/fitting and the end result…has really added value to our living space. Communication on the process was also on point. Thank you visual!

April 1, 2025
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Helen,

Thank you for leaving a review. It's great to hear how happy you are with your new extension and how smooth the installation went.

We always aim to provide an excellent service to our customers so its really rewarding to know that all our team members went above and beyond.

Visual

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Rated 5 out of 5 stars

Had a conservatory fitted by Visual

Had a conservatory fitted by Visual. Everything ran smoothly from start to finish. Very pleased with everything and the quality and workmanship was outstanding. Would highly recommend

March 16, 2025
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Adele,

Thanks for your review. It's great to hear how pleased you are with the entire process! We'll pass your feedback on to those involved with the fitting of your new conservatory - no doubt it'll make their day.

Thanks again and if there is anything we can help with in the future, we hope that you'll want to work with us again.

Rated 5 out of 5 stars

Definitely recommend

We’ve used Visual twice: first in early 2024 to install three external doors plus large balcony bifolds with integral blinds, and last month to install another door and 20 windows, some very large, most tilt-and-turn with integral blinds. Great service and aftercare to deal with minor snags; every team member has been professional and courteous. Would definitely recommend.

February 7, 2025
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi David,

Thanks for your review. We're delighted with your feedback, it's great to hear what a fantastic job our team did installing a full suite of new windows.

We'll let the teams know about your comments for sure.

Thanks again!

Visual

Rated 3 out of 5 stars

Really Disappointing

Spent nearly 30k with the company around a year ago for a 4x4 orangery/conservatory.
Had to call them 4 times for leak in roof which is very very annoying and didn't expect that to happen especially after spending that kind of money.
I have to say they turned up every time I reported the leak in roof but it should Not have happened in first place!
Avoid if you can!

December 21, 2023
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Thank you for your review. We welcome and value all feedback, be it positive or negative.

Our most recent call outs were to carry out a quick repair and then undertake emergency work after the roof was damaged in Storm Darragh, which was an exceptional event. Either way, we've acted quickly to conduct remedial work, or advise on how to use, care and maintain the products.

We thank you for highlighting that as we believe it exemplifies the outstanding service that we aim to provide.

Kind regards,

Visual

Rated 5 out of 5 stars

Excellent new front door

Efficient throughout the whole process of getting a new front door. Honest, no-nonsense approach from staff in the showroom and when visiting our home. Excellent price. Very efficiently fitted by Dean in next to no time.

November 29, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Morning Dave,

Thank you so much for your kind words!

We’re thrilled to hear you had such a positive experience. Your feedback means a lot to us and motivates us to continue delivering the best service possible.

If there’s ever anything else we can do for you, don’t hesitate to let us know!

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Rated 5 out of 5 stars

Thank you to the team at Visual.

Thank you to the team at Visual.
Replacement conservatory designed, ordered and installed quickly and efficiently. Old conservatory dismantled and taken away. Andrew and Paul were a great team and worked brilliantly together. Thanks also to Steve for his design input and knowledge. Also to Richard for keeping us informed and updated regularly. Really pleased with the result. Thanks again.

November 13, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Caryn,

We really appreciate you taking the time to share your experience with us! It’s wonderful to hear that you’re happy with the work. Thank you for trusting us to help improve your home.

Regards,

Visual

Rated 5 out of 5 stars

replacment conservatory roof

replacement conservatory roof completed today, took just over a week and half from start to finish (inc clean up) can not fault a single thing. all the workmen have been fab, friendly, trustworthy, customer service has been amazing, every day i was informed who would be coming the next day and what time and they would be there. really amazing job.

November 4, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Nicole,

Thank you for your review! We really appreciate you sharing your feedback. It's great to hear and we'll pass your comments back to those who helped deliver such outstanding work.

Thanks again and if you require any help or guidance down the line, please don't hesitate to reach out.

Rated 5 out of 5 stars

We have recently used this firm to…

We have recently used this firm to install a conservatory. We are extremely pleased with all aspects of the work carried out. All the work carried out was of an excellent standard and we were kept informed of the progress every step of the way. Our new conservatory is a lovely addition to our house and we would definitely recommend this company. A big thanks to Steve and his team for providing a great product and service

October 17, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

We'd just like to say thank you for taking the time to share your experience of working with us to improve your home.

We'll pass your feedback onto those who replaced your porch, we're sure they'll really appreciate it!

Regards,

Visual

Rated 5 out of 5 stars

Seamless Start to Finish

5m x 3M garden room extension. From start to finish the process was seamless, timelines quoted were bang on start 6 weeks from contract, build and finish a day over 5 week 👍.
Regular calls to review progress and satisfaction. 👍
Shout out to the fitters, plasterers and electrician spotlessly tidy guys.

August 28, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Afternoon Paul!

Firstly, thanks for writing a review. We really appreciate that you've taken time out of your day to share your feedback.

And what can we say but wow! Thank you so much. It's been great to hear what a fantastic job our team did designing and building your new extension. We'll pass on your remarks to everyone involved with your project.

Thanks again. And we trust you'll make the most of your new space!

Visual

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Rated 5 out of 5 stars

Amazing service highly recommend this company

Just had. An extention built 5x3m in 5 weeks from start to finish this company were amazing I can not fault a thing quality of service, communication, price, workman ship. I can honestly recommend.

September 11, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Thank you so much for your fantastic review! We're thrilled to hear that you’re pleased with the extension and that our team met your expectations across the board.

If you have any more projects or need further assistance in the future, don’t hesitate to reach out.

Thanks again for your review!

Visual Conservatories

Rated 5 out of 5 stars

Brilliant! Highly recommended!

We have been wanting to convert our conservatory to an extension with a roof since we moved into the property 9 years ago and have had a few quotes from various companies over the years. A friend recommended Visual to us and from the first sales visit we could tell they were different from all the other companies we had spoken to. John really listened to us and took the time to understand what we wanted, how we lived and to develop a proposal that really worked for us. We were so impressed we got a quote for our windows and front door at the same time. The quote came in competitively and within budget so we also took the opportunity to ask them to quote for installing a new window to provide additional light to a dark room.

The installation date was confirmed pretty quickly (within a few weeks) and the work in totality took 3-4 weeks as quoted. The process from start to finish was brilliant. There was a total of 11 people working on different elements of the build/work and each and every one of them was a pleasure to have around. They were polite, courteous, arrived on time and worked hard and the standard of work is fabulous. Richard in the office kept me well informed with daily calls and so I always knew what to expect and had a point of contact should I need it.

We are so pleased with the finished result and would definitely go to Visual again without hesitation if we move house and need more work doing. Highly recommended!

June 28, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Kate,

That's great to hear! Thanks for sharing your experience working with us at Visual. We're all delighted that you're pleased with our service and the quality of the build - that's the type of service we aim to provide and we're thrilled that we met and exceed those expectations.

Kind regards,

Visual

Rated 5 out of 5 stars

From start to finish the process was…

From start to finish the process was very professional. The design and advice was first class. The fitters worked extremely hard and completed the work quickly, and were informative about what they were doing. The electrical work and plastering was completed efficiently. The follow up service was also excellent and overall dealings with the company staff were smooth and straightforward. All queries and small changes were dealt with to our satisfaction.

June 26, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Bob,

Thank you for your review! We sincerely appreciate your business and your valuable feedback.

It's great to hear what a fantastic job everyone associated with your project did and we'll feed your comments back to the team.

Thanks again,

Visual

Rated 4 out of 5 stars

Professional.

The customer handling team is very responsive they promptly reply to my all queries.

April 23, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Gladys,

Thank you for your review. We appreciate you taking the time out to share your experience.

We're delighted to hear that our team has consistently provided excellent service to you by ensuring that all your queries are responded to quickly and efficiently. Communication is really important to us and vital to ensuring all designs and installations are completed smoothly, so it's fab to know we're knocking it out of the park!

Regards,

Visual

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Rated 1 out of 5 stars

THE ONUS IS ON YOU, BEWARE

Badly manufactured and fitted bi fold doors. The doors were initially very stiff to close but we were assured that they'd get easier with time, they did not. After opening the doors approx 10 times the locking handle broke off. I reported the fault 7 months ago. We're now on our 3rd replacement handle, the previous 2 broke off in the fitters hands! During their last visit we were informed that the locking mechanism had been installed upside down and 6 hinge screws were missing. The fitters left saying that they'd pop back with the screws..... that was a month ago. I can only assume that the screws are being manufactured by an artisan in a workshop somewhere due to their unique nature!
It clearly states on the company website that the customer should chase up information about the progress of complaints. THE ONUS IS ON YOU THE BUYER.
This is not the first time we have had issues with our conservatory. Unfortunately on the last occasion we had to resort to legal action to resolve the issue as the company stubbornly refused to accept their burden of responsibility. AVOID AT ALL COSTS!

May 15, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hello Allan/Alyson

Thank you for providing some further information regarding your conservatory.

We're happy to have a chat about your conservatory and should you wish to speak to us, please contact our head office on 01924 880970.

Regards,

Visual

Rated 5 out of 5 stars

Great company to deal with

Just had a replacement porch fitted complete with a fantastic glass roof. Visual came out to quote and measure and very quickly and efficiently fitted it once we’d agreed a price. Great value for money, professional fitters and nothing was too much trouble. All in all a very good experience.

April 16, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good afternoon Sally, thanks for your review!

We'd just like to say thank you for taking the time to share your experience of working with us to improve your home.

We'll pass your feedback onto those who replaced your porch, we're sure they'll really appreciate it!

All the best,

Visual

Rated 5 out of 5 stars

We have a fantastic Orangery installed…

We have a fantastic Orangery installed completed last week.

The company is professional kept us informed every stage of the process, used a good quality materials, workers were professional and helpful.

No problem at all so far very happy with Visual conservatories. I would recommend everyone, they are better than I initially thought. Thanks.

February 9, 2024
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Thank you for your review!

It's been great to hear your kind words about the service that our team provided to you whilst renovating your home. We're glad to have helped you design and build a new orangery and we hope you enjoy it for years to come.

Regards,

Visual

Rated 5 out of 5 stars

We are absolutely delighted with our…

We are absolutely delighted with our orangery/conservatory. It is exactly what we wanted and is totally in character with our period property.
The quality of workmanship and the organisation could not be faulted, and the onsite team were so professional, efficient and considerate.
Thank you all so much.

December 20, 2023
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Kathleen,

Thank you for your review. We take great pride in our work and we're thrilled to hear from your kind words that you're really impressed with our service, from design through to the final piece of building work.

We'll pass your comments on to the various tradespeople who helped install your new living space.

Thanks again,

Visual

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Rated 5 out of 5 stars

Great professional service, with a personal touch

Great professional company, delivered what was asked at a competitive price, with a friendly personal touch
Great product would highly recommend

September 8, 2023
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Dear Mr Ellis,

We thank you for your review. We always aim to deliver best-in-class support, designs and installations when working to improve people's homes and it's great to hear that we lived up to that.

Thank you for entrusting us with the work and if there is anything else we can do, we'd welcome the opportunity to help you out once again in the future.

Regards,

Visual

Rated 5 out of 5 stars

Outstanding company, customer service and top quality final product- highly recommend

I booked Visual to fit new french doors and replace some windows at my house- outstanding company and a pleasure to work with throughout. Their customer service was superb from start to finish- really knowledgeable team who provide sound advice and go above and beyond for customers. The installation team (Paul and Jake) were true professionals who got the job done within the timescales- again really good customer service and the finished product is faultless.

Massive thanks to John B (sales), Mark (customer service), Paul and Jake (installation) and rest of the team. We'll definitely be using Visual again for any future work.

July 4, 2023
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good morning Dilraj,

Thanks for your review. It's great to hear how our teams went above and beyond to design and manage your home improvement project.

We'd love to work with you again.

All the best,

Visual

Rated 5 out of 5 stars

Tiled conservatory roof composite door.

Well what can we say from start to finish what an excellent team you all are at visual. We have had a new tiled conservatory roof new front door and patio windows.Ainsley Craig lee and Mark thank you what a great bunch. Steve for advising us and Andy who contacted us ever day.Also thanks to the guys who did the plastering.Would highly recommend this company to all our friends and family.

May 23, 2023
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Allan,

Thanks for your review. It's great to hear from our valued customers and we're thrilled to see you're delighted with the work we've undertaken on your property!

We'll pass on your comments to the team who helped advise, design and install the new tiled room, patio and front door. We enjoyed working with you on this and if there is anything else we can help with in the future, we hope you'll consider utilising our expertise again.

Regards,

Visual

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