VISUAL EFFECT CONSERVATORIES LIMITED Reviews 

74
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We had a front door fitted by Visual. Highly recommend this firm. The fitters were very professional, did a superb job and left everything tidy and clean.

Rated 1 out of 5 stars

We inherited an orangery made by Visual on buying a new home. We wished to change the style of the roof, but wanted to fix a leaking box gutter first (not installed correctly as it turns out). No pro... See more

Rated 5 out of 5 stars

Slow to start due to current supply problems BUT once they got started things moved on at a pace. A great team from digging out, laying concrete base, building walls and finally erecting frames, glaz... See more

Company replied

Rated 5 out of 5 stars

I’ve had lots of different work done by them including a conservatory around 9 years ago. When there is a warranty issue they never try and push back on it and always resolve with no issues. I had an... See more

Company details

  1. Double Glazing Installer
  2. also in
  3. Building Firm
  4. Conservatory Specialist
  5. Door Supplier
  6. Window Supplier

Information provided by various external sources

Visual Conservatories, Windows & Doors in West Yorkshire offer the very best Conservatory, Orangery, Replacement Windows & Doors at affordable prices.


Contact info

4.2

Great

TrustScore 4 out of 5

74 reviews

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4.2

All reviews

(74)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Orangery

Visual installed an Orangery on our newly built property the teams were excellent from those that put in the foundations to those that finished off and snagged the end result is just fantastic an extra room at an extremely competitive cost we are the envy of our neighbours cannot recommend them enough just make sure you have plenty of tea and biscuits for the guys shame I can’t add photos

March 30, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good afternoon Mr Charlesworth,

Thank you for your review. We take great pride in our work and helping people improve their homes and it's brilliant to see that we've hit the mark for you with your new orangery.

We really appreciate you taking the time to leave a review and we trust you'll enjoy your new spaces for years to come.

All the best,

Visual

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Rated 5 out of 5 stars

Visual replaced my old windows in…

Visual replaced my old windows in September and I'm incredibly happy, the lads who fitted couldn't have had a worse day.. it snowed pretty heavy, but they stayed until the job was done, they even cleaned up even though I told them it was fine given the weather, very professional nice lads.
I live on a main road and the sound has been massively reduced and I love not having a breeze blow through the frames anymore. my rooms heat up much quicker now and stay warm.

March 30, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good afternoon,

Thank you for your review. It's great to hear what a great job our install team fitting new windows and what a fantastic impact they've had to your home.

Thanks for choosing us and if there is anything else we can help with, we hope you'll get in touch.

Regards,

Visual

Rated 5 out of 5 stars

My beautiful new doors!

I got my new doors fitted on Saturday. I wanted to replace the old UPVC ones for some that were more robust and more secure, that also wasn't too expensive, so I went with their Frontline composite doors. Extremely happy with the quality and how they look. Lovely fitting guys too! Would absolutely recommend Visual!

March 28, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Miss Lewis,

Thanks for your review! I’m so happy to hear you're extremely happy with the quality of our composite doors.

We love hearing from our customers and the difference that our products and services make. I'll pass your feedback regarding the fitting teams across - they’ll be thrilled to hear it!

Thanks again,

Visual

Rated 4 out of 5 stars

Not a five because lack of…

Not a five because lack of communication between trades. Otherwise very good service and product.

March 24, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good morning,

Thank you for your review, we'll definately take your comments on board to help ensure that we can deliver the best service possible. It's great to hear that you're extremely happy with the the product(s) that we installed. Thanks again for the reivew and if there is anything else we can help with, we'll be here to help.

Regards,

Visual Conservatories

Rated 5 out of 5 stars

Can’t praise these people high enough

Can’t praise these people high enough. Very professional in their work ,did an excellent job and cleared everything up when finished. Will definitely recommend to everyone .Thankyou visual….. windows and door are perfect 🙂👍

January 23, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Linda,

That's great, thank you for leaving a review! We take great pride in our work and we're delighted that you're happy with the quality of your home improvements.

Regards,

Visual Conservatories

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Rated 5 out of 5 stars

Solid roof on existing conservatory

I have just had a solid roof put on my existing conservatory and I cannot praise highly enough the quality of the product and the installation team.The installation team worked in all weather conditions and even replaced existing guttering on the house.Finished product excellent and would highly recommend this company for price, professionalism and quality.

January 15, 2022
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Ian,

Many thanks for your review! We really appreciate you sharing your experience of working with us and it's great to hear how pleased you are with your new roof and the service provided.

I'll make sure the message gets passed along and everyone gets the praise they rightly deserve for delivering your project!

All the best,

Visual

Rated 5 out of 5 stars

Slow to start due to current supply…

Slow to start due to current supply problems BUT once they got started things moved on at a pace. A great team from digging out, laying concrete base, building walls and finally erecting frames, glazing, electrics etc. Cannot thank you enough. No mess left, lovely conservatory. Ideal customer result. Thanks Again. Trevor & Ann Walker Nov.21

November 10, 2021
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Good afternoon Trevor,

Thank you for your review. It's great to hear you're really pleased with your new conservatory and that you've got such complimentary things to say about the fitters and installers. I'll make sure the message gets passed along and everyone gets the praise they rightly deserve for delivering your project!

All the best,

Visual

Rated 5 out of 5 stars

Great customer service despite the pandemic

I can honestly say that every single person from visual, that was involved in my project, from the initial visit by the salesman to the joiner who fit the final door connecting the orangery to the original kitchen,
was professional polite and more importantly skilled in whatever trade they were responsible for.
Having major works carried out during a national pandemic, with a major shortage of materials and issues with tradesmen having to self isolate, could have been a nightmare but thanks to the coordination from the two supervisors everything went relatively smoothly. There were some delays which were out of their control but I was kept constantly in the loop and never had any concerns about the progress. I was also impressed with the follow up phone calls to get feedback and check that I was happy at each stage.
Visual did not try to cut costs. All the fixtures and fittings from the sliding doors to the sockets and light switches were of a high quality. There were also times when they went above and beyond. As an example part of the contract involved converting a door to a window and when they removed the door step outside it left a patch of dry earth so the builder went out and sourced some sets to match the drive and laid them for me at no extra cost
My neighbours and even the builders, that are now fitting my new kitchen, are impressed so all I can say is thank you to every single one of you who were involved. I would certainly recommend

September 20, 2021
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Veronica,

What can we say? Thank you for sharing your experience of using us here at Visual to make these changes. We know it's an important process and we're delighted that we delivered everything you wanted (and that your house seems to be the talk of the street!)

Chris

Rated 5 out of 5 stars

Conservatory roof and windows.

We had a new solid conservatory roof and windows to replace our old conservatory.From the initial start to completion was very good, we was not pressured to sign by the salesman Steve who went into great detail about their product. The fitters Mark and Steve did an exceptional job throughout and worked hard.Customer service was good.From plastering to the electrician went smoothly to the final fix by Howard.I have a good eye for detail and can be hard to please so I am thoroughly happy with the completion and would highly recommended there work.

Cliff.

September 20, 2021
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Cliff,

That's great! Thanks for much for sharing your positive experience of using Visual to replace your old conservatory.

It's great to hear such kind words about our team too.

Chris

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Rated 5 out of 5 stars

Thank you so much the extension went as…

Thank you so much the extension went as planned only delay was due to the plastering due to a shortage but only by a week
Visual builders cleaned up and hosed down after they constructed the building .
Mark and Stephen the fitters were polite explained the process
Lee the electrician rang to arrange a suitable time for us to meet to arrange the down-lights positions etc
A big thank you to Richard in the office who arranged the final touches
Thank you visual for delivering what you promised in these trouble times

Kind regards
Joyce

September 8, 2021
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Joyce,

That's fab to hear! It's unfortunate about the delay but thank you for being so accommodating and understanding regarding the reasons why.

Thanks for leaving a review. Your feedback really motivates our team to keep working hard, improving and providing the high level of service we aim to provide.

Regards,

Chris

Rated 5 out of 5 stars

Happy Customer

Extremely delighted with my orangery from Visual. I found the team of guys very polite, professional, hardworking and helpful. I’ve had many compliments on the finished build and would have no hesitation in recommending them.

September 7, 2021
Unprompted review
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Reply from VISUAL EFFECT CONSERVATORIES LIMITED

Hi Christine,

Thank you for leaving a review. We're delighted to hear that your new orangery is the talk of the street! We all hope you get many years enjoying it.

Also, thanks for your kind words about the installation teams. These will get passed along - it'll really make their day.

Chris

Rated 1 out of 5 stars

How are they still in business cowboy outfit

Ordered a glassroom in March still waiting for it to be sorted.... No communication just wanted the paperwork signing for payment avoid at all costs.....
Now the end of September they have just been again to sort out the ill fitting/locking patio doors yes they have managed to make the fit worse and the doors harder to lock unbelievable.

August 11, 2021
Unprompted review
Rated 1 out of 5 stars

Went to visit Birstall showroom to look…

Went to visit Birstall showroom to look at composite doors having seen a good choice on their website. When we got there we were told they were only doing 2 now and they were terribly expensive. The man in the showroom gave me a brochure which we came out with to look at it at home. The next minute he was chasing us across the car park to take it off us and said it wasnt ours to take!!😳 Will definitely never return to this place fir anything.

October 18, 2020
Unprompted review
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