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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products received, often finding them to be not as advertised or of poor quality, such as broken bottles or incorrect scents. People also frequently reported issues with their orders, including extremely long waiting times, missing items, and incorrect tracking information. The delivery service was a major point of frustration, with many experiencing packages being lost, misdirected, or arriving much later than expected. Furthermore, numerous consumers were unhappy with the refund process, stating that requests were denied or only partial credits were offered, even for undelivered or faulty items.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product. Many customers report receiving fake or cheap... See more

Order

Customers had negative experiences with order fulfillment. Many reviewers report significant delays, with... See more

Delivery service

Reviewers highlight significant dissatisfaction with the delivery service. Many customers report extremely... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report significant difficulties in... See more

Quality

Users describe negative interactions with quality, frequently reporting that products are cheap knock-offs or... See more

Based on these reviews

Rated 1 out of 5 stars

Waited forever for the package, had just about given up when it finally arrived. However product inside was DEFINITELY NOT what was advertised. Was advertised as 10 amazingly scented hair oils in a cu... See more

Rated 1 out of 5 stars

SCAMMERS!!!!!! I ordered perfume 6 weeks ago, which I’m still waiting for. Contacted customer support and they blamed Trumps Tariffs for the delay! Apparently the parcel is in Murray Bridge SA, accord... See more

Rated 1 out of 5 stars

Waiting well over a month for a perfume order with no tracking info or when I am likely to receive it. I emailed their customer support and was told it was something to do with President Trump's Tarri... See more

Rated 1 out of 5 stars

This Company is bogus' don't bother!! Save your money! I placed order for Perfume in April- never got it until June. Tracking stated coming from overseas; package delived from California on the l... See more


Company details

  1. Clothing Store

Written by the company

We provide products that you might like and use, such as houses, clothing, accessories, etc., all of which will appear in our store!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

53 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This company is bogus

This company is bogus, been waiting for a month and a half and nothing, first it tells you it's coming from Ireland, then when I contacted them because my item seemed to be lost, they send me a tracking number from China. I am very disappointed.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

DON’T BUY SCAMMERSS!🚨🚨🚨

DON’T BUY FROM THEM THEY ARE MF SCAMMERS!
ordered an item for $34. With taxes and shipping, And everything it came out to $42.67. I was like okay whatever makes sense. Check my damn bank and they charged me and extra $10.67!!! i emailed them a couple times but got the same automated response, Saying that they’d look into the order. Hate to say it but i fell for a scam… The girl on the ad just made the perfume hair oils just look so good smh…. Anyways save your time and your money, Don’t buy anything from here.

March 29, 2025
Unprompted review
Rated 1 out of 5 stars

What I order is not what I ordered.

What I order is not what I got this company is pure trash do not order from them. They got me for 62.00. It has taken me a whole month to receive my order. I ordered Jiyu Korean SkincareAnti-Aging,DarkSpot. Bu I got something called Hoygi diminish toning pads. Never again PLEASE BE CAREFUL THEN AGAIN DONT ORDER FROM THEM.

March 17, 2025
Unprompted review
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Rated 1 out of 5 stars

They are scam artist

They are scam artist. Paid for item December 2024 we are now in March 2025 and the package (earbuds) have been “shipping” all over the states. They give you a fake tracking number to keep you thinking it gets there. Now they said it’s being returned but no to them like what? Now they’re telling me they can resend it but have to charge me for it and another shopping fee. That makes no sense.

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

Beware Visualizte is a scam

I ordered the BRMUD Relief Mud Mask 12/21/2024. It is 2/25/25 and I have yet to receive my package that was paid for. I have emailed them countless times and get the same robotic email response "Thank you for your patience.
We're so sorry for keeping you waiting.
As we checked, your order is on the way to you normally. 
The system might have some delay these days. Please keep tracking, system will update in any minute. 
Have a nice day. " and then have the nerve to say if you have a problem don't complain just email us to resolve. I've been emailing since January asking for a refund They are a scam and took my money

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

PLEASE BE AWARE OF VISUALITZE.COM

I purchased the Relief Recovery Mud Mask and Pack To Foam Ceanser from Visualize.com. They were falsely advertised! It is a dupe and they are promoting it as BRMUD on the website. When you receive it, BRMUD is no where on the bottle and it has no logo.
I emailed them about the product. They told me it was nothing they could. So please be careful

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE

DO NOT PURCHASE - fraudulent advertising!

THEY claim they have the original product BRMUD in fact they do not it is a dupe yet they promoting in the website it is BRMUD! No where on my product i received 30 days after ordering says "BRMUD" or Relief Mud Mask! It stains your hand and face! I'm suing !

December 19, 2024
Unprompted review
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Rated 1 out of 5 stars

This is a scam

This is a scam. I never received my item. I contacted the support email and they apologized and said they will contact the courier to expedite and update the transportation information. Then they emailed me and said my mail service denied the package and the item will not be returned to them. I would have to pay additional fees if I still want the item. They requested my mailing address again which should have been on my order information.

December 10, 2024
Unprompted review

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