Quick service from Vitapoint with my delivery - via Evri - although disappointing that the package was bashed in two separate corners. Thankfully the contents were fine thanks to the extra packaging i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don’t know if having Evri do their deliveries is a recent change but previously, the next day delivery was reliable. My last order, placed at 17:15 on a Tuesday, notified shortly after of my orde... See more
Company replied
This is an absolutely fantastic company to buy from- not only is everything a bargain it very often comes next day delivery & FREE POST when you spend over £30 !!! There is nothing to not like- their... See more
Company replied
A FIRST CLASS FAULTLESS EXPERIENCE First time I have ordered from Vitapoint but it won’t be the last. Branded names at considerably less than other retailers . Not only that but I placed my or... See more
Company replied
Company details
Written by the company
Vitapoint is a leading retailer in Health & Beauty, Vitamins, Toys and also household products with the lowest prices. Established in 2016, Vitapoint prides themselves in the service provided to all of its customers. Visit vitapoint.co.uk for some great offers now
Contact info
Albion House, Albion Street, BL3 6ND, Bolton, United Kingdom
- 01204 934073
- customerservices@vita-point.co.uk
- vita-point.co.uk
4.0
Great
539 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Utterly Awful 😢 wrong item sent.
Utterly Awful 😢 wrong item sent.. called in, emailed sent a message on their chat. Still not resolved a week later they are asking me to send the pictures to PROOVE this. Sent a week ago on their chat day by me. Won't use again. I have spent a lot of my time trying to sort this out. NICE REPLY BUT MEANINGLESS. CALLED EMAILED BEEN SENT TWO RETURN CODES THAT DO NOT WORK. OFFERED A REFUND BUT NOT MANIFESTED.
July 2, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
We're truly sorry to hear about your experience and sincerely apologies for the frustration and time this has caused you. This is not the level of service we aim to provide. We take your feedback seriously and will use it to improve our process and customer service. If your current order issue is still unresolved, please call us directly at your earliest convenience, and we'll make it our priority to resolve it as quickly as possible.
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Fantastic service
Fantastic service, ordered on a Monday and it was delivered the following day, great price too
July 1, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your wonderful feedback! We're delighted to hear your order arrived so quickly and that you were happy with both the price and our service. We really appreciate your support and hope to serve you again soon!
Very impressed with my first order it…
Very impressed with my first order it arrived in less than 24hrs. It was a good price will definitely order from vita point again
June 24, 2026
Reply from Vitapoint | Everyday essentials
Thank you for your wonderful feedback! We're delighted to hear that your first order arrived in less than 24 hours and that you were happy with both the price and the service. We truly appreciate your support and look forward to serving you again
Helpful staff
I had an issue with my purchase, I called the company, the call was answered quick and handled well. They fixed the issue and called me back promptly so I could continue with my purchase. Items were dispatched and delivered quickly. Good prices too.
June 24, 2026
Reply from Vitapoint | Everyday essentials
Thank you for your wonderful feedback! We’re glad we could resolve your issue quickly and that you’re happy with our service, prices, and fast delivery. We appreciate your support!
Excellent company to deal with
Excellent company to deal with , good prices prompt deliveries . I recently placed an incorrect order and they were more than helpful to resolve the situation .
Would thoroughly recommend Vitapoint
June 18, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you so much for your wonderful feedback! We’re glad you’re happy with our service and truly appreciate your recommendation
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This is an absolutely fantastic company…
This is an absolutely fantastic company to buy from- not only is everything a bargain it very often comes next day delivery & FREE POST when you spend over £30 !!! There is nothing to not like- their customer service is second to none if you have any issues it’s sorted asap.Fantastic,l thoroughly recommend them
June 23, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you so much for your wonderful feedback! We're delighted to hear that you're happy with our prices, fast delivery, and free postage offer. It's especially rewarding to know that our customer service has made such a positive impression. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!
Quick service from Vitapoint
Quick service from Vitapoint with my delivery - via Evri - although disappointing that the package was bashed in two separate corners. Thankfully the contents were fine thanks to the extra packaging inside. I was pleased with Vitapoint as I had had problems trying to get the items I wanted from my usual suppliers.
June 23, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your feedback! We're glad you were happy with our quick service and that your items arrived safely. We're sorry the outer package was damaged during delivery, but we're pleased the extra packaging protected the contents. We appreciate your support and hope to see you again soon!
Quick and easy transaction
Quick and easy transaction. Good price.
Thank you
June 1, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
quick delivery
quick delivery, well packed and everything as it should be
June 14, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
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Excellent weed killer
Excellent weed killer, good price, easy to order, very prompt delivery.
June 8, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
So pleased I found this site of Vita Point
So pleased I found this site of Vita Point. The service was great, delivery also great. Pricing very good also.
June 1, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Legit
I used Trustpilot before I purchased and I wasn't disappointed. Rapid delivery. Amazing prices.
May 7, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Outstanding
Fantastic company, great prices. Packaged well & delivery quick. Great communication highly recommended.
Will definitely be making future purchases. 😁
June 1, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
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Great service and price very good…
Great service and price very good delivery time.
June 11, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Good Online Retailer
Good online retailer, fast delivery and great range of products...⚡🤴🏽🕉️🔺➕
June 19, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Excellent selection of products
Excellent selection of products, with also the option to buy items by bulk. Order arrived next day, and was packaged with care which arrived in perfect condition. Prompt response and delivery. Very happy customer. Thank you.
May 19, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
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Parcel was never delivered.
Parcel was never delivered.
Difficult to get a refund
May 5, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
We're sorry to hear that you experienced an issue with the delivery. After reviewing your order, we can confirm that a full refund has already been processed from our side. We understand the inconvenience caused when a parcel does not arrive as expected and appreciate your patience while the matter was resolved. If you have any further questions or require additional assistance, please feel free to contact our customer support team.
Happy with viraloint
Always satisfied with speed of Oder being delivered.
June 4, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
Great service quick delivery & Great…
Great service quick delivery & Great price
June 19, 2026
Unprompted review
Reply from Vitapoint | Everyday essentials
Thank you for your kind feedback! We greatly appreciate your support and are thrilled that you had a positive experience with us. We look forward to serving you again soon. Thank you for choosing us.
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