Vital Beat Reviews 

230
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that they are well-made and provide effective protection, allowing them to confidently engage in sports and daily activities. Many people highlight the excellent customer service, describing it as first-class, responsive, and professional, with staff going above and beyond to assist with measurements and address concerns. Reviewers also frequently commend the fast delivery, with products arriving promptly, even when custom-made or shipped internationally. However, some customers experienced issues with the t-shirts, such as unstable dye, incorrect pocket placement for pacemaker coverage, or the protective pad being too large or prone to slipping out of the pouch.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising its high quality, excellent fit, and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the products as high-quality,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the excellent and professional... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product itself looks great but since I am still recovering I haven't had yet the opportunity to try it on. But I am must say, the service was absolutely first class. Communications were friendly a... See more

Rated 5 out of 5 stars

The dimensions for the ICD protector are exactly as they should be, top quality. It does exactly what it is intended for and does it well, very fast delivery, communication with the seller is top-not... See more

Rated 5 out of 5 stars

Multiple ways to connect with customer service. Thadeo reached out immediately to my messages as we were trying to get the vital beat pad in a short time window. In the end we didn't need express shi... See more

Rated 5 out of 5 stars

I am so glad, I found Vital Beat. I have had an ICD implanted a few months ago and was worried about it getting damaged in case of having an accident during certain exercises. Vital Beat not only prov... See more


Company details

  1. Protective Clothing Supplier

Written by the company

Vital Beat offers the best CE marked comfort and protection solution to medical device carriers of all ages(2-99y/o) worldwide. Wether you have a pacemaker, ICD, S-ICD, DBS, VNS, Port catheter, gastric or insuline pump or any other medical device, Vital Beat has the perfect solution for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

230 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(230)

70 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent service from Thadeo

Excellent service from Thadeo who despatched the shirt from Manchester so that I didn't have to pay customs duty.

One small gripe is that the opening to the pocket for the shield on the shirt is very small making it pretty difficult to insert the shield into the pocket.

October 1, 2022
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Rated 5 out of 5 stars

Great Product

I purchased the pacemaker shirt and both protective shields. The shirt is very comfortable and the pocket is well located to hold the shields. The customer support has been outstanding. I highly recommend the product.

October 14, 2022
Show reviews in all languages. (230 reviews)

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