Awful. Had my bloods taken and I had an email saying my results were ready . Logged in to see my results which said that is was unavailable due to ‘ sample haemolysed’ Therefore I paid £136 for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Awful. Had my bloods taken and I had an email saying my results were ready . Logged in to see my results which said that is was unavailable due to ‘ sample haemolysed’ Therefore I paid £136 for... See more
Company replied
First test: Clear, concise, happy with the results. Second test: Oestrogen levels were "dangerously" high. Contamination was quite possible so I gave them a benefit of the doubt. Third test: Again,... See more
Company replied
The kit was small and cheap and extremely difficult to get my blood into, the finger prick was fine but the tube provided is so small that the blood would not drop into it and blood bubbles would form... See more
Company replied
booking a visit was super easy, no fluff, and the professional that come to my home was very efficient, really caring, non judgmental and made me feel at ease. i got my results pretty quick. im very s... See more
Company replied
Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.
71 - 75 Shelton Street, WC2H 9JQ, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kit came fast, and the results were clear to understand
The nurse came to my house at a convenient time and was very good at her job. Had the results quickly afterwards and am very happy with the service
the nurse who took my bloods was so gentle. i wish everyone was as good. i didnt feel a thing and it is very difficult to get a vein usually because of so much chemo. she was fantastic and a true professional
Easy to order, simple to follow instructions, no hassle at all
Quick results!
No waiting around for a GP to make an appointment
Results came unexpectedly quickly (48 hours from posting). Report was unambiguous with adequate information.
Service did not try to harvest your data to sell you products.
Having ordered the testing kit, I was unable to get an adequate blood sample so requested a nurse visit to take blood. This was organised promptly and a very friendly, professional nurse came to my home. I had the results of my test within two days. All in all, a very seamless service, thank you.
Fair price and fast service. next-day delivery, I took the sample and sent it to them on the same day. the result was ready 24 hours after I sent the package. Very happy.
Your customer service is 10 out of 10 could not be better.
First time using Vitall but 100% satisfied - Post Office were a day late delivering the 24-hour sample to them but results were then with me in a few hours so 10/10 there thanks!
Had to search for the FBC test - not many other companies offer it as a separate one - it was a fair price and the results format is very easy to read and can be saved/printed as a pdf as well as being accessible in your online account.
Definitely highly recommended!
Very good communication from the company, no confusion at all gave me all the advice and information I needed :)
very quick to arrive and to receive results, instructions were clear enough but because of the price we were scared to mess anything up, everything went successful though.
Wonderful service, the test kit arrived within 2 days, I did the fingerprick test at home, I returned it and got the results the next day.
The only fingerprick full blood count I could find and it's a reasonable price. Extremely fast turnaround with results within 3 days of ordering!
I do 6 monthly checks. My test come on time and the results are super quick. Great company that I highly recommend!
The price was reasonable, the service was quick, a nurse was at my house within 4 days, very professional. Blood results available in 48 hours.
I will be using this service again.
Thank you
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.