Customer service follow up is prompt and efficient. Love the products but being from Canada and newly retired, struggling with the currency conversion and delivery cost. Regrettably, I may have to... See more
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The delivery was fine, but when I opened the box, the hair gel container was not sealed properly, and the unit leaked. Also, the shampoo I received was a problem because I couldn't get the pump t... See more
Company replied
Ingredients are great, but hair creme doesn't do much for style with my medium length slightly wavy hair. The leave in conditioner works better than the creme for styling but still not effective enou... See more
Company replied
It has been just about a year since I've started using Vitaman's hair products. In my opinion, it's the best! My hair has never looked or felt better. Dry scalp, gone. Their customer service is excel... See more
Company replied
Company details
Written by the company
Award-winning men's grooming products with natural and organic ingredients enriched with native Australian botanicals. High Quality, 100% money-back guarantee, fast US Shipping. No aluminum, toxins, baking soda or chemicals. Cruelty-free.
Contact info
United States
- info@vitaman.com
- vitaman.com
4.4
Excellent
190 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The BEST hair and skin products
The products I've gotten from Vitaman are the absolute best I've ever used. I've never looked, felt, or smelled better than I have using their stuff. Shipping is always quick, and the customer service is one of the best I've talked with (Dom in particular has always been a pleasure to talk to!).
February 3, 2023
Reply from VITAMAN USA
Hey Cody, thank you so much for leaving us such a lovely review - we really appreciate it!
We're always glad to hear from amazing VITAMEN like yourself :)
And thank you for the kind words!
Dom - VITAMAN USA
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Small size containers for the price I…
Small size containers for the price I paid, more like travel size, never will purchase from you guys again.
February 1, 2023
Reply from VITAMAN USA
Hey Mario, thank you for leaving us a review. We really appreciate it!
We have actually found that our products are bigger than most of the companies in our space (especially the shampoos and hair styling products); and when you compare the Price Per ML, other companies are actually more expensive than we are :)
If you ever decide to give us another chance, please reach out to me personally at dom@vitaman.com and I'll make sure to answer any questions you may have!
Thanks.
Dom - VITAMAN USA
Great products
Great products! I have always struggled with dry hair and scalp. I literally almost shaved my head and use moisturizer until i found Vitaman. These products have changed my life. Thank you for such a high quality product and great customer service.
January 8, 2023
Reply from VITAMAN USA
Hey Cesar, great to hear from you! Thank you for leaving us such a lovely review.
We're glad to hear that you were able to notice The VITAMAN Difference we always talk about and that we were able to make your life easier :)
And appreciate the kind words!
Look forward to speaking again - Dom, VITAMAN
Great product.
January 13, 2023
Reply from VITAMAN USA
Thank you Jon - really appreciate your feedback! We're very happy to hear that you like our products :)
Dom - VITAMAN USA
Husband loves the shampoo and styling…
Husband loves the shampoo and styling gel.
December 8, 2022
Unprompted review
Reply from VITAMAN USA
Thank you for leaving us a review Stacey, really appreciate it!
We're happy to hear that your husband loves our shampoo and styling gel, and we're sure that you approve of his new, better looks! :)
Look forward to speaking again soon. - Dom, VITAMAN USA
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Reply from VITAMAN USA
Thank you for leaving us a review - really appreciate it!
We're happy to hear that you love our products and we're sure that won't change any time soon :)
Look forward to speaking again. - Dom, VITAMAN USA
So far
So far. All good. Haven’t been using the product very long. Not noticing much. It took awhile to get the wrinkles so take awhile to make them vanish.
December 4, 2022
Reply from VITAMAN USA
Thank you for leaving us review Jonathan - really appreciate it!
We're happy to hear that you like the products so far. And as with you've mentioned, it takes awhile to get the wrinkles, so it will require a consistent routine to make them go away! :)
If you ever have any questions about our products, please don't hesitate to reach out to me via email at dom@vitaman.com, I'll be more than happy to help :)
Look forward to speaking again soon. - Dom, VITAMAN USA
Essential Skincare Kit + Mud Mask
Female friends now say I look younger and shinier!
Thanks VITAMAN!
December 3, 2022
Reply from VITAMAN USA
Hey Muhammad, thank you for leaving us such a great review - we really appreciate it!
We're sure that your female friends are not lying to you and we're excited to hear more about those compliments! :)
Look forward to speaking again soon. - Dom, VITAMAN USA
Fast service
November 25, 2022
Reply from VITAMAN USA
Hey Ted, thank you for leaving us a review - we really appreciate it!
Happy to hear you're satisfied with your experience with VITAMAN :)
Look forward to speaking again soon. - Dom, VITAMAN USA
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Visual results vs marketing hype
The products seem to be actually helpful, e.g. they honestly work and visually do what they are supposed to do, instead of what many toiletries do which is just make you think they work through slick advertising.
December 1, 2022
Reply from VITAMAN USA
Hey John, thank you so much for leaving us a review - we really appreciate it!
I'm happy to hear that you love our products and that you've seen the results we promise. We're all about making a difference, one man at a time :)
Dom - VITAMAN USA
Real Review
had a mess up on ordering my favorite product the hair thinning kit.... (No longer sporting a bald spot real happy with it trust me 3 months 5 days week new man.)
But within 30 minutes and 2 emails they corrected my mistake and saved me a few bucks. love them.
November 22, 2022
Unprompted review
Reply from VITAMAN USA
Hey Matt, thank you so much for leaving us such a lovely review - I really appreciate it!
I'm happy to hear that our Thinning Hair Treatment Kit was able to help with your hair volume.
And we're always here to help! :)
Look forward to speaking soon. - Dom, VITAMAN USA
Great Products!
I love Vitaman products and will recommend them to any man looking for natural hair care and skin products on the market.
November 1, 2022
Reply from VITAMAN USA
Hey Joshua, thank you so much for leaving us a review - we really appreciate it!
We're thrilled to hear you love our products so much and it's amazing to have VITAMEN like yourself who are willing to spread the word about us and help other men see The VITAMAN Difference :)
I have ordered the Moisturizing shampoo…
I have ordered the Moisturizing shampoo several times and absolutely love it. This time I combined a reorder of that product with a new order for Hair Food hoping that would be better for my thinning hair and often dry scalp. I have not been disappointed. Hair Food is an exceptional product and can be rinsed out or left in depending on how the hair and scalp are feeling that day. It has already made a big difference in just a short time. I can highly recommend Hair Food, especially for those who need more volume or weight.
November 1, 2022
Reply from VITAMAN USA
Hey Stacy, thank you so much for leaving us a review - I really appreciate it!
I'm very happy to hear that you love our products so much and I'm sure that won't change any time soon! :)
Look forward to speaking again. - Dom, VITAMAN USA
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Reply from VITAMAN USA
Hey Dan, thank you so much for leaving us a review - really appreciate it!
I'm glad to hear you love our products and that our website was easy to use :)
Look forward to speaking again. - Dom, VITAMAN USA
Reply from VITAMAN USA
Hey Saleman, thank you so much for leaving us a review - we really appreciate it!
Happy to hear that you love our oil and I'm sure you'll be using it for years to come :)
If you ever have any questions regarding any of our products, please don't hesitate to reach out to me at dom@vitaman.com - I'm more than happy to help!
Look forward to speaking again soon. - Dom, VITAMAN USA
Delivering quality products fast
Delivering quality products fast. Good selection of products.
Improved kit options to select from.
November 3, 2022
Reply from VITAMAN USA
Hey Michael, thank you so much for leaving us a review. We really appreciate it!
I'm happy to hear that you love our range of natural skincare and haircare products and I have to agree - our Kits are just awesome!
If you have any questions at all, please don't hesitate to reach out to me at dom@vitaman.com; I'm more than happy to help :)
Look forward to speaking again soon. - Dom, VITAMAN USA
I had an issue with product and it was…
I had an issue with product and it was handled perfectly. Excellent customer service. Extremely pleased.
October 24, 2022
Reply from VITAMAN USA
Hey Bob, thank you so much for leaving us a review - really appreciate it!
We're always here to help as much as we can; glad to see you took notice of that :)
If you ever have any questions regarding any of our products (or anything else VITAMAN related) just send me an email at dom@vitaman.com and I'll be more than happy to help!
Look forward to speaking again soon. - Dom, VITAMAN USA
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Great products that work well
Great products that work well. Be careful when your asked to send a picture and recieve a free product to compensate though. I sent a picture of myself with the face and body wash on March 5, was told the product was in the mail, and on April 29 I was informed there was a mishap with the shipping department. Here it is now November and still no product. I don't think I'll get it and after 8 emails back and forward I can't say I didn't try to get what was promised. **UPDATE** This review was not meant to get anything because I have continued to order my products, but, this morning I recieved a shipping confirmation on this and it shows this is a company that sticks to their word. Thanks VITAMAN!
October 31, 2022
Reply from VITAMAN USA
Hey Roy, Dom here. Thank you for leaving us a review - I'm glad to hear that you still like the products!
I remember the situation you've mentioned with the free product; as far as I remember the last communication we had was me letting you know that the package was being shipped to you. Unfortunately I didn't know that the package never got into your hands.
I've just set up another order for you and sent you a separate email - I'll also follow up with you privately in a few days to make sure that your F&B Cleanser actually arrives this time!
I apologize about the inconvenience but I can assure you that your F&BC will arrive :)
Dom - VITAMAN USA
Your shampoo works very well.I have…
Your shampoo works very well.I have extremely oily hair and this works better than anything I have ever tried.
October 10, 2022
Reply from VITAMAN USA
Hey Merlene, thank you so much for leaving us a review - I really appreciate it :)
I'm happy to hear that our shampoo was able to help with your oily hair and I'm sure that won't change any time soon!
Look forward to speaking again soon. - Gavin, VITAMAN
Great product
Great product! Amazing for people that have eczema. I noticed my skin is clearer and smooth
September 8, 2022
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