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Vitrin Clinic Reviews 563

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their ability to make patients feel comfortable and at ease. The service provided is frequently described as outstanding, with many people appreciating the seamless organization of treatments and the high quality of care. Consumers are particularly impressed with the modern equipment and the expertise of the doctors, leading to excellent results and beautiful new smiles. However, some customers also noted issues with pricing, mentioning that initial quotes sometimes increased significantly upon arrival or during treatment. A few other people also felt that the product quality, particularly for certain dental procedures like teeth whitening or crowns, did not meet their expectations, with some experiencing problems shortly after returning home.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and caring approach.... See more

Service

Reviewers mention positive feedback about service. Many customers praise the professional and dedicated care... See more

Quality

Clients share positive opinions on quality, particularly regarding dental treatments, with many praising the... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report significant discrepancies... See more

Product

Customers had ambiguous experiences with product. Many reviewers expressed immense satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With my pleasure and happy I want to say Big Thank to Vitrin Clinic and all the Team! So professional and amazing job they are doing every day! Support and care about patients on every step! Wonde... See more

Company replied

Rated 5 out of 5 stars

Vitrin Clinic is the place where you can truly smile wide literally! 😁 The whole team is super friendly, the atmosphere is cheerful and stress-free, and everything is done at the highest level. Moder... See more

Company replied

Rated 5 out of 5 stars

I’d like to share again my experience from last month with Vitrin Clinic in Istanbul and say thanks to all staff assisting me ❤️ I’m going to see you in four months again!! If you want to smile then... See more

Company replied


Company details

  1. Dental Clinic

Written by the company

Vitrin Clinic was founded in 2007 in Istanbul - Turkey, to be one of the world's leading addresses in the field of dentistry and cosmetic dentistry, as it constantly strives to keep up with medical advancements and use the latest devices and materials to ensure that patients get the results they desire. Vitrin Clinic is constantly eager to supply its teams with the greatest and most qualified specialists in all fields of dentistry and cosmetic dentistry, so that patients may get everything they need in one location with the highest quality possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

563 reviews

5-star
4-star
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1-star

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

“I travelled to Turkey to have my teeth…

“I travelled to Turkey to have my teeth done and chose this clinic based on their great reviews. I’m so glad I did. The dentist and staff were caring, professional and patient with me. They always checked that I was okay and answered my questions. The clinic was clean and modern and I felt well looked after from start to finish. I’m really happy with the outcome.”

December 8, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind review 😊

We’re very happy to hear that you felt well cared for from start to finish and that our team made you feel comfortable and informed throughout your treatment. Your satisfaction with both the experience and the final result truly means a lot to us.
Thank you for trusting Vitrin Clinic and for your recommendation.

📞 Customer Care – Vitrin Clinic
English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Smile with Vitrin Clinic

I’d like to share again my experience from last month with Vitrin Clinic in Istanbul and say thanks to all staff assisting me ❤️
I’m going to see you in four months again!!
If you want to smile then smile with Vitrin Clinic and don’t hesitate to contact them !!definitely will help you with any dental problems!!

December 25, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for sharing your experience again ❤️

We’re truly happy to know that you felt well supported by our team and that you’re satisfied with your journey so far. We look forward to welcoming you back in four months to continue your treatment and complete your smile.

Thank you for your trust and kind recommendation!

📞 Customer Care – Vitrin Clinic

English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Hi I’ve waited 2 months nearly now to…

Hi I’ve waited 2 months nearly now to leave my review, just incase of any issues after treatment.

I’m very happy with my new smile. Vitrin clinic exceeded my expectations.

Very clean clinic good doctors and the prices didn’t change upon arrival.

Would highly recommend anyone looking for a new smile to go with vitrin clinic

November 15, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you very much for taking the time to share your experience 😊

We’re delighted to hear that even after waiting to be sure, you’re happy with your new smile and that we exceeded your expectations. Transparency, cleanliness, and consistent pricing are very important to us, so your feedback truly means a lot.
Thank you for your trust and recommendation.

📞 Customer Care – Vitrin Clinic
English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 1 out of 5 stars

Permanent Nerve Damage & Jaw Pain After €8,200 at Vitrin Clinic – Strongly Avoid!

My Negative Experience at Vitrin Clinic (Istanbul) – Part 1 of 2
I underwent treatment at Vitrin Clinic in Istanbul from November 2023 to November 2025. They placed 11 dental implants and fitted 28 zirconia crowns. The clinic promised everything would be completed in just two visits, delivering a perfect “Hollywood smile” with no issues. In reality, I had to fly there five times — every trip fully at my own expense (flights, hotels, meals, transfers, and lost time). This caused massive financial losses and huge emotional stress, as I am the sole caregiver for my 85-year-old mother who cannot walk and has to stay alone during my absences.
Important: Before any treatment, my teeth were completely healthy — no problems, no caries, no pain, no diseases at all. They looked natural and aesthetically pleasing. I went purely for cosmetic enhancement (a Hollywood smile), not medical necessity. After their intervention, my teeth became much worse in both beauty and aesthetics than before. I paid €8,200 in full for the promised top-tier aesthetic, functional, and problem-free smile, as the head doctor repeatedly assured me on November 10, 2023. I never received the promised service or aesthetics.
The consequences for my health are severe and ongoing: permanent numbness in my lower lip (nerve damage — food constantly falls out of my mouth), misaligned bite, constant pain in the jaw joints (TMJ pain), teeth grinding/clenching, and very poor overall aesthetics. These issues have not been resolved despite multiple visits and promises.
On top of €8,200, the five trips cost thousands more. The last trip (November 2025, 20 days) cost: flight €300 + hotel + meals ≈ €2,000 (around €100/day), totaling €2,300 for that visit alone.
Timeline:
1st trip – November 2023
November 10: First surgery — extraction and implants. Procedure 4–5 hours. Excessively long needles (up to 10 cm) caused permanent nerve damage. Lower lip numb ever since — food falls out, severe sensation loss. Control X-ray missed infection. Pain/swelling appeared in Ireland; local X-ray confirmed it.
2nd trip – December 2023
Contacted consultant Maya — response: “Calm down, it will pass.” Refused to schedule, so I flew in myself on December 3. Confirmed infection, removed implant, cleaned, stitched. Unplanned, self-funded.
3rd trip – May 2024
Flew back to reinstall implant. All costs on me. During coordination, consultant Maya was extremely rude and unprofessional — she expressed strong frustration about quitting the clinic in a very harsh and profane way. Shocking attitude toward a paying client.
5th trip – November 2025
After ongoing issues (bite misalignment, jaw pain, right-side defects), consultant Alina scheduled November 5, promising warranty fix. Stayed 20 days. They only fixed left upper side. For right upper/lower (12 crowns) — demanded extra €90/tooth = €1,080. Head doctor called it a “good discount.” Refused: paid €8,200 already, their error, must fix under warranty. Kept promising but refused. I have photos (before/after), X-rays, messages as proof.
The clinic behaves like scammers: extremely polite and promising until they get your money, then rude, refusing warranty fixes, demanding extra payments, and completely indifferent to your suffering and health damage.
I am writing this to warn everyone: DO NOT go to Vitrin Clinic under any circumstances. I suffered greatly from their actions — permanent nerve damage, chronic jaw pain, bite problems, teeth grinding, and terrible aesthetics despite paying a huge amount. I want to prevent others from going through the same nightmare. Such clinics should lose their licenses — the Turkish Ministry of Health seems not to properly control or inspect these practices.
Questions or want evidence (before/after photos, X-rays, correspondence)? I’m ready to share.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent dental Clinic with a grateful heart!❤️

An excellent dental Clinic with friendly skilled and „ PROFESSIONAL STAFF „ !!

The treatment was explained clearly and carried out with great care..
I would definitely recommend the Vitrin Clinic and continually to do so!!
Thank you so much! 🙏♥️🙏

November 7, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind and heartfelt review ❤️
We’re truly happy to know that you felt well cared for and that the treatment was clearly explained and carried out with great attention. Your recommendation means a lot to us. Our team remains at your disposal, and customer care is always available if you have any questions or need support. Thank you again for your trust 🙏


English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Dental experience 2025

I did research on different clinics in Instanbul, but this clinic stood out the most, my consultant Hana, I loved she catered to my diabetes and what was best for me as a diabetic so I choose Vitrin. Everyone was very pleasant and friendly and made me feel welcome. I would recommend Vitrin to everyone looking for dental work . The staff was awesome I was treated respectfully there was someone always in the room that spoke English to make sure I knew at all times what was going on and what was the next step. The Clinic is very clean I love the bathroom..... But hands down you will be given great quality care.

December 8, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you very much for sharing your experience 🌟
We’re truly happy to know that you felt welcomed, well informed, and comfortable throughout your treatment. Taking care of our patients’ health and specific needs is always a priority for us. Your recommendation means a lot to the entire team. Please remember that our customer care team remains in contact and is always available for any questions or support you may need.


English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Vitrin Clinic went above my…

Vitrin Clinic went above my expectations. All the dental staff were very experienced and knowledgeable. They were able to recommend things that were best for my final result and not their own profits . Everyone was very pleasant and friendly . I would recommend Vitrin Clinic to anyone needing to get any dental treatment done . You can expect very good value for a fantastic result

Greg Hancock (Melbourne Australia)

December 2, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you very much for your wonderful feedback, Greg. We’re truly happy to hear that your experience exceeded your expectations and that you felt confident in the care and recommendations provided. Your trust means a lot to us, and knowing you’re satisfied with both the value and the final result is the greatest reward.

Our customer care team remains available anytime should you need support in the future, and we sincerely appreciate your recommendation.



English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

I was very pleased with the service and…

I was very pleased with the service and support that this clinic has provided me with a very professional outcome for my treatment. I highly recommend this clinic to others as they are caring and attentive with every detail towards each patient!

December 10, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind feedback. We’re delighted to hear that you are pleased with the service and the final result. Our team is always committed to offering attentive, caring support to every patient.
If you ever need any assistance, our customer care team is here for you anytime.




English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Very clean clinic the staff are really…

Very clean clinic the staff are really helpful and friendly the doctors are professional and caring. If any recommendations comments I can mention is for the clinic is to organise visits in the UK to meet with patients before they travel to Turkey this well make big difference.

December 8, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind feedback!
We’re very happy to hear that you found our clinic clean and our team friendly, helpful, and professional. Your comfort and satisfaction are always our priority.

We also truly appreciate your valuable suggestion about organizing visits in the UK. Feedback like this helps us grow and improve our services, and we will certainly take it into consideration.

Thank you again for your trust in Vitrin Clinic we look forward to welcoming you again!


English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Supportive,

I visited this clinic in August 2025 to have my smile done. After the procedures completed, including new crowns and a root canal treatment. During my initial appointments, the team seemed professional, and the clinic itself was clean, modern, and well-organized. The dentist explained the main steps of the procedures, and I felt comfortable moving forward with the treatments.

However, shortly after returning home, I started experiencing a few issues that concerned me. One of the crowns became loose and eventually fell out, and I also had ongoing sensitivity in a couple of areas that had been treated. At first, I wasn’t sure if these symptoms were normal post-treatment or if something had gone wrong, but the discomfort continued.

I reached out to the clinic aftercare (Betty) to explain the situation, and to their credit, they were responsive. They listened to my concerns, reviewed my case, and arranged for me to return so the problems could be addressed. During my follow-up visit, the dentist (Dr Faisal) reassessed the work, re-secured the crown, and (Dr Ziya) adjusted the areas that were causing sensitivity. They took time to explain what might have caused the issues and reassured me that they wanted to make sure everything healed properly.

While it was stressful to have complications after such important dental work, I did appreciate that the clinic took responsibility, welcomed me back, and worked to fix the problems without hesitation. The follow-up care helped resolve most of my concerns, and I left feeling that they genuinely wanted to ensure a positive outcome.

Overall, my experience had some challenges, but the clinic did put in the effort to correct the issues and make sure I was satisfied in the end. I would recommend future patients communicate closely with the team, as they are willing to provide support when needed…. Thanks

December 2, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for taking the time to share such a detailed and honest review. We truly appreciate your transparency and the opportunity to address your experience.

We are glad to hear that you felt comfortable with our clinic, our facilities, and our team during your initial visit. We also sincerely appreciate your understanding regarding the post-treatment complications. While we always aim for the smoothest possible outcomes, we understand that occasional adjustments can be necessary.

What matters most to us is that we were able to respond to your concerns, welcome you back, and work toward resolving the issues. Your comfort, health, and satisfaction are always our top priorities.

Thank you for recognizing our efforts and for your recommendation. We wish you continued comfort and happiness with your smile, and we are always here for you if you need support in the future.


English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Recommend 👍

​After checking the reviews and ratings, I chose this clinic and do not regret it. Right from the start, when I first contacted the consultant, they provided me with all the necessary information.
​The logistics were excellent: flight tickets, airport transfer to the hotel, and daily taxis to and from the clinic. I want to give a special thank you for sending a taxi late at night so I could manage to buy antibiotics.
​The clinic has wonderful staff and true professionals in their field. Although I had one plan initially, upon arrival and after a thorough examination, the doctors took the most serious approach possible to my dental treatment.
​I recommend it

November 23, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for sharing your experience and for your recommendation!
We’re truly happy to hear that you felt well informed from the very beginning and that our organization and support made your journey smooth and comfortable.

Your kind words about our team and their professionalism mean a lot to us. We always aim to provide the safest and most suitable treatment plan for every patient.

We’re grateful for your trust and recommendation, and we’re always here for you if you ever need anything 👍


English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

Hello my name is Craig I came to…

Hello my name is Craig Thompson I came to Istanbul all way from Ireland to get all my teeth removed and all on 6 top an bottom fitted, the clinic is state of the art place is like a palace the staff couldn’t be more welcoming and putting you at ease during your visit I was greeted by many staff and was very happy I chose vitrin clinic ❤️ Iv done my first visit had teeth removed sinus lift and then 12 implants fitted and stitched up all of which I was asleep for which was so much more comfortable for me as I’m terrified of needles and pain so was little more money but worth it 💪 I look forward to coming back in march for my new teeth and my forever smile thanks to Vitrin dental clinic. If I could give 10 stars 🌟 I would thank you so much and see you again soon

November 24, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for sharing your experience and for your wonderful words!
We are truly honored that you chose us for such an important treatment and that you felt comfortable and well cared for throughout your visit.

We’re delighted to hear that your first stage went smoothly and that you felt at ease during the procedures. Knowing that you felt safe, supported, and confident with your choice means a lot to our entire team.

We look forward to welcoming you back for the next stage of your treatment and helping you achieve your forever smile.
Thank you again for your trust and kind recommendation! 🌟


English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

I,m very happy with my new smile

I,m very happy with my new smile
The clinic has very nice people.
I can recommend this clinic to everyone
And i will
Best regards Ruud

November 23, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for your kind message!
We’re truly happy to hear that you’re enjoying your new smile and that you had a positive experience with our team. Your recommendation means a lot to us, and we sincerely appreciate your trust.

We look forward to welcoming you again anytime.

English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 4 out of 5 stars

The clinic is very clean and the…

The clinic is very clean and the equipment is modern. The patient experience is chaotic and off putting. However, the dental staff is highly professional and efficient.

November 26, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for sharing your impressions with us. We’re glad to hear that you found the clinic clean and our equipment up to date, and that the professionalism of our dental team stood out.

We are sorry, however, that some aspects of your visit felt disorganized. Your comfort matters greatly to us, and your feedback will help us refine our processes to ensure a calmer and more seamless experience.

We value your trust, and we remain at your disposal for anything you may need or wish to share. Your comments truly help us improve.



English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

I have had a full mouth reconstruction…

I have had a full mouth reconstruction , from 20 crowns, 6 implants , sinus lift and bone graft the whole process took 3 visits over 11 months and i must say the and i couldn't be happier.
The clinic is state of the art and immaculate the also have a free coffee bar to keep you going during your visit .
The staff cannot do enough to help you and put you at ease from the doctors to the translators ,
But most importantly my teeth are amazing and feel great .
I would like to thank everyone at the clinic for everything they have done for me I have a great smile and with it more confidence 😁

November 28, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you so much for sharing your experience with us. We’re truly happy to hear that your full-mouth reconstruction went smoothly across all visits and that you’re delighted with the final result. Knowing that you feel confident and comfortable with your new smile means a lot to our entire team.

We’re also glad you enjoyed the clinic environment and felt supported throughout the process. Your appreciation motivates us to continue providing the highest level of care.

If you ever need anything in the future, we’re always here for you. Enjoy your beautiful smile!



English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

New smile, New life

I just ended my last trip to Vitrin and i now have a smile and a healthy mouth that i never thought i would have again.
I will owe a big thanks to the staff, doctors and all others at Vitrin

November 25, 2025
Unprompted review
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Reply from Vitrin Clinic

Thank you for sharing your experience. We’re truly glad to hear that your final visit went well and that you now have the healthy smile you were hoping for. Our whole team appreciates your kind words and the trust you placed in us.

If you need anything or have any questions, our customer care team is always here for you.


English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 4 out of 5 stars

The premises are state of the art……

The premises are start of the art… the communication in planning my appointments was excellent…I was seen promptly and plenty of confident English speaking staff.Betty, Dyna and Malika were great….

November 20, 2025
Unprompted review
Vitrin Clinic logo

Reply from Vitrin Clinic

Thank you for taking the time to share your experience!

We’re delighted to hear that you enjoyed our modern facilities and that the planning and communication for your appointments went smoothly. It’s wonderful to know you felt well supported and welcomed throughout your visit.

We truly appreciate your trust and look forward to seeing you again whenever you need us.


Aftercare department English :+90 545 149 42 70
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509

Rated 5 out of 5 stars

Exceptional dental work at Vitrin clinic

My first point of contact was Steve I asked a million questions he was very patient and answered them all. We have all heard the horror stories of Dentists in Turkey and elsewhere who do a sub standard job, so I was understandably nervous, but not Vitrin Clinic they were very professional from the moment i arrived and was taken to my accommodation I realised this was a very well organised treatment plan. I was given a price based on a treatment plan in the UK but I knew that it could go up or down a little depending on my initial consultation and scan when I arrived, I was transported to the clinic and back each day, the clinic itself is state of the art and spotlessly clean, the staff are very friendly and an interpreter was always in hand if needed. My Dentist Dr Faisal was amazing he made sure and took care that I felt no pain as a very nervous patient, my work was completed in 4 days I am delighted with my new smile and the price was what I was quoted. I wouldn’t hesitate to recommend Vitrin Clinic I could not have had better treatment anywhere else.

November 22, 2025
Unprompted review
Vitrin Clinic logo

Reply from Vitrin Clinic

Thank you so much for your detailed and wonderful feedback!
We’re thrilled to hear that your experience from the very first contact through to the completion of your treatment was smooth, comfortable, and reassuring. Our team always strives to provide professional care, clear communication, and a supportive environment, especially for patients who may feel nervous.

It’s fantastic to know that you are delighted with your new smile and that the process met your expectations in every way. Your trust and recommendation mean a lot to us, and we look forward to welcoming you back whenever needed!



English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

The best clinic ever

The best clinic ever
Nice and professional doctor
Thank you for everything !

October 31, 2025
Unprompted review
Vitrin Clinic logo

Reply from Vitrin Clinic

Thank you so much for your kind words!
We’re truly happy to hear that you had such a positive experience and felt well cared for throughout your treatment. Your trust means a lot to us.
We appreciate you and remain at your service anytime. 😊


English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

Rated 5 out of 5 stars

From Mr Funny man…

The Vitrin clinic has been amazing with my treatment plan. Very member of staff has been professionally invested in making sure I have been put at ease and made my experience as comfortable as possible. I have already recommended the clinic.

November 10, 2025
Unprompted review
Vitrin Clinic logo

Reply from Vitrin Clinic

Thank you so much for sharing your experience.
We’re delighted to hear that you felt supported and comfortable throughout your treatment. Our team always strives to ensure every patient receives attentive, reassuring, and professional care, and it’s wonderful to know this was reflected in your visit.

Your recommendation truly means a lot to us.
We look forward to welcoming you again whenever you need us.

English: +90 545 149 42 70
French / Arabic: +90 546 161 83 50
Russian: +90 546 176 75 09

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