Love these belts. I have 4 now, a mix of the formal & casual versions. They are so much more comfortable, easy to use and quickly adjust than traditional belts. I'd recommend them to everyone. I dropp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 1% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the belts and the system
I love the belts and the system, but you need to have size options... S, M, L...
I'm a size 36 for belts and your belt does 1 1/3 my body. Way to long.
Would I buy another? Not until you have smaller sizes.
Fantastico !!!
the 3 ladies belts are very nice
the 3 ladies belts are very nice and the buckle is easy to use. I am however surprised that the belts are not real leather, they don't smell or feel like leather. I hope that they last for a long time, both the belts and the buckles. Overall I am happy with the purchase
Belt easily disconnects from buckle
I ordered two belts - one for my son and the one for me.
The belt was not long enough for me.
I complained and they offered to send a longer belt at my cost but at a discount.
I ordered the longer belt but never saw the discount.
I tried the longer belt.
The belt could easily disconnect from the buckle.
I complained and they asked me to send a video of the buckle disconnecting.
I sent a video but no remedy was forthcoming so I used crazy glue to permanently attach the belt to the buckle.
I believe there is a fault in the design.
My remedy of crazy glue worked.
Excellent product
I previously bought these belts for my husband who is delighted with them. Bought another one for my 94 year old father in law. So easy for him to use. Excellent product,
Excellent service
Excellent service despite the new import/export between EU-UK
Excellent belt
Excellent belt. Took a moment to understand and use buckle release but once onto that belt and function are both excellent! Thanks very much
well it says what it does on the tin…
well it says what it does on the tin more than delighted with the belt , comfortable and stylish
Poor communication, expensive waste of money
I ordered a belt for my husband for Christmas, it took weeks for the order to arrive. I gifted him the belt but almost immediately he reported an issue with it.
Reached out to Vitello to honour the “warranty” sent an email and trie to use the online help desk and zero response from any communication.
Save your money and order from a more reputable company
Products are great - shipping…not so much
Happy with the products but the delivery took quite awhile and I was surprised a company that promoted itself as Canadian was actually shipping my order from outside Canada. The short international flight time suggests it might have been from the US…
Also, the packaging was not secure and ripped in transit and then the delivery company ignored my sign to leave between my doors. It was a very rainy day so by the time it was retrieved, all the boxes inside were damp and warped. One of these was intended as a gift, so it doesn’t look very nice. Fix your packaging!
I have not had time to use the new belt, yet. I want to make sure I have enough time to cut it to the correct length. I took to much off the previous belt.
I am still waiting to get time to get the right size before I cut the belt shorter.
So far awesome belt
So far, it’s been an awesome belt. Hasn’t let me down easy to adjust tighten release able to hold all my devices that I put onto it sturdy very happy with this belt.
Late for Christmas
Everything was great but belt was a Christmas gift and did not arrive until after Christmas , this would have been fine if I knew it was not going to be in time
Bf loves his Xmas gift 🥰
Ordered it for my bf and I don’t usually fall for the ads lol but I’m so glad I did because he loves it!!! I like that it’s adjustable. If he loses it I know where to get one again 😊
Unacceptable delivery delay
The delivery was completely unacceptable. It took more than a month to receive the belt that I ordered. There was no customer service provided to me and I was just given excuse after excuse on why the order was so badly delayed. I will never order from them again.
Are they even a Canadian company? Very poor service.
Early on, I discovered they simply ship directly from Mainland China. Package was late, lots of excuses (every other package from other vendors arrived on time!). Package was left out in the rain/snow rather than being placed on covered porch two steps away. Gift recipient (got the gift well-after Christmas Day) didn't like belt, so have tried twice (maybe three times) to get a return shipment sticker from them - no such luck, so far, even though they offer free returns.
Great quality products. Would buy again.
I purchased a belt for my husband and a belt/wallet for my son-in-law as gifts for Xmas. Both were very happy with the belts and put them on right away. They liked the quality of the belt and that they could be adjusted easily. My son-in-law also liked the wallet because of its sleek design and was going to be switching it out with his bulkier wallet. Am happy with my purchases. Also a bonus that I bought everything on sale.
A Little Disappointed
I was disappointed to find out that it's just a drop shipment from China. It took 3 weeks to get to me, completely missing Christmas.
My Dad loved the belts
My Dad loved the belts. He thinks that it is a fabulous idea to not have to hunt and peck for the holes in his old belts.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








