Vivaessencepet Reviews 10

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.2

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A perfect combo

I bought the paw groomer along with the water bed. Trimmed my dog’s nails first, the groomer is quiet and gentle, no stress at all. After that, he happily played and rested on his new water bed. A perfect combo!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

My cat is pretty picky about where she…

My cat is pretty picky about where she sleeps so I was surprised how quickly she settled onto this upgraded bed. She’s got a habit of kneading and scratching, but the material has held up way better than other beds I’ve bought in the past. It’s soft but feels really sturdy. I’ve noticed she spends more time napping in the sun now instead of moving from spot to spot.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely happy we bought two

We got one of these paw cool oasis beds for our cat and another for our dog thinking they’d both be happier with their own space. At first neither of them really knew what to do with it and mostly ignored them. After a little encouragement and carrying them over, they both started settling in. Now it’s become part of their daily routine. I find them napping on their beds all the time and they hardly leave them during the day.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great idea and great design

My two fur babies, a Frenchie and a tabby, are absolutely obsessed with this water bed. I wasn’t sure if they’d take to it, but now it’s their favorite hangout spot. It’s sturdy, well-made, and the cooling feature actually makes a difference during warm afternoons. They nap longer, seem more relaxed, and even cuddle on it together

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Wish Id found this sooner

Living in Florida, keeping my dogs cool is always a challenge. This bed has honestly made such a difference! Both my golden and my little rescue love it. it's thick, well made, and stays comfortable even on the hottest days. Super easy to set up, too. Customer service was great. Wish Id found this sooner! Five stars from me.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Love the cool paw oasis bed

Absolutely love this cooling bed! I was worried it might leak or be hard to clean, but it’s held up perfectly through daily use and even some zoomies. My dog usually avoids beds, but he naps here every afternoon now. It’s thick, stays cool for hours, and doesn’t make that crinkly noise like cheaper mats. Easy to wipe down and move around the house, too. Honestly, it’s been a game changer for keeping my pup comfy in the summer. Highly recommend to any pet parent!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

I had a water bed back in the 80s and…

I had a water bed back in the 80s and still remember how soothing it felt. Never thought Id see the day my little pup Max and Missy (my cat) would be sharing one of their own! It's sturdy, comfy, and they both nap on it together now. Brings back memories and makes me smile every time I see them curled up.

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

The question is WHAT WENT RIGHT?

The question is WHAT WENT RIGHT? To start out, I ordered 2 items on June 9, 2025 & didn't receive them for over 2wks. The quality of both items surely didn't warrant the price I paid & didn't come complete. When I contacted them to let them know I would be sending them back for a FULL refund, they offered apologies but said they'd only compensate me a $25 refund for a $117 order. The other 2 choices were worse than that. DO NOT PURCHASE FROM THIS COMPANY.

MY SINCEREST APOLOGIES. I WROTE A REVIEW FOR THE WRONG COMPANY. MY REVIEW WAS FOR THE COMPANY 'VIVA ESSENCE' NOT VIVA PETS. I'VE NEVER DONE ANY BUSINESS WITH VIVAPETS.

June 26, 2025
Unprompted review
Show reviews in all languages. (10 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look