Viz-Pro Reviews 278

It was so good that I was able to ask a few questions over the phone. They were very helpful. I like my whiteboard!

My first board was damaged but after speaking directly to someone, I got a new board that was brilliantly packaged and not damaged.

The customer service for this company are second to none. Three A1 boards which were ordered for our small charity but were the wrong size. We only discovered this a few months after delivery as the person who ordered them was very ill and sadly died. Despite the time lapse we wrote and asked if they could be returned. We had a reply within minutes saying that they would refund them. Despite having a few problems with the account being for someone else they helped us sort the problem and the issue was resolved.
They replies were always immediate, considerate and helpful. I cannot recommend this firm highly enough. It makes such a change to deal with a company with this standard of customer services.

I contacted Viz-Pro as the keys to my display board had been lost. They couldn't have been more helpful. Will responded very promptly to my telephone call and I received 2 spare sets within a couple of days.

Brilliant service. Very helpful in getting spare parts. They couldn't have done more

The staff was very helpful and professional the product is very good value for the cost, very satisfied.
I would highly recommend viz-pro.

I received my order which was damaged in transit, I called viz-pro, they promptly resolved the issue by collecting and resending my new product.
The staff was very professional and the product is excellent.
I highly recommend viz-pro.

Simple, efficient, great service and team.

Needed a new setup in the office, staff I dealt with were very helpful and communicative. No question was left unanswered, will be using again in the future.

Been a consistently good supplier for us for a few years now. Will and the team have always been great at handling orders large or small and have been more than accommodating on a few occasions where we needed something “yesterday”!

Ordered a new whiteboard for our offices as the previous one was looking a bit grubby! Delivery was fast and without issue, staff were helpful ensuring we got the same sized board as previous.

Great customer service from start to finish! Could be any happier and will definately be returning.

Thanks to the team!

Excellent service, highly recommend!

Great support team helped me solve the delivery issue

Avoid at all costs, accepted an order knowing they had no stock, guaranteed delivery twice and didn't deliver gave up and claimed a refund in the end. Customer service that cane out of Gavin and Stacey

Quick delivery. Good item.

Part of my order arrived damaged during delivery, which was disappointing at first. However, I contacted Viz-Pro, and their response was outstanding. They immediately arranged for the damaged part to be collected and sent out a replacement the very next day.

What really stood out was the level of communication — I received regular email updates letting me know exactly what was happening and when. They even took extra care with the packaging of the replacement to prevent any further issues.

Nothing was too much trouble for them, and their customer service truly went above and beyond. Very impressed and would not hesitate to order from them again.

Informative ordering and delivery schedule. Ease of website. Regular updates.

Excellent service.

Arrived promptly and communication fantastic