The operator that took my call was knowledgeable and proactive as well as being very pleasant to deal with. Offered solutions and did what he said he would! Gives you confidence that should the nee... See more
Company replied
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Review summary
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I organised my VIZ public liability insurance online for my cleaning business. The process was straight forward & easy to do via the website. I found the price was a tad cheaper than other insurance p... See more
Company replied
had a great experience dealing with this insurance company. From the start, the team was professional, responsive, and easy to communicate with. They took the time to explain everything clearly, answ... See more
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⭐⭐⭐⭐⭐ Outstanding service from VIZ Business Insurance. The team was helpful, knowledgeable and easy to deal with from the very beginning. Insurance is something you hope you'll never need, but... See more
Company replied
Company details
About VIZ Insurance
Written by the company
Nobody wants to think about business insurance.
We’re experts in helping tradies get insured. Pick a policy you can understand and get started.
Build Your Policy With Cover For:
Public & Products Liability
Tools & Equipment
Tax Audit
For policies commencing on or before 30 June 2025, © VIZ Insurance Pty Limited ABN 49 615 973 487, AFSL 494857 (VIZ), acts as an agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. For policies commencing on or after 1 July 2025 VIZ acts as an agent under binding authority for the insurer, Ivory Insurance Pty Limited (Ivory) ABN 54 608 092 566 (regulated by APRA). VIZ receives a commission from RAC and Ivory for policies issued which is a percentage of your premium.
Contact info
4.6
Excellent
203 reviews
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Replied to 100% of negative reviews
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⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Outstanding service from VIZ Business Insurance. The team was helpful, knowledgeable and easy to deal with from the very beginning. Insurance is something you hope you'll never need, but when the unexpected happens, it's reassuring to know they're there to support you.
Their communication was prompt, the process was straightforward, and they genuinely cared about helping us find the right solution. It's refreshing to deal with a company that stands by its customers when they need them most.
Highly recommend VIZ Business Insurance to any business owner looking for reliable cover and excellent service.
July 13, 2026
Reply from VIZ Insurance
Thanks so much for taking the time to review Marie! Awesome to hear that our team was prompt and good to work with, and that our cover could help you when you needed it. Thanks again and best wishes!
Reply from VIZ Insurance
Cheers Gail! We're happy to have you on board.
Pricing stays stable !!
July 1, 2026
Reply from VIZ Insurance
Thanks for the review Anton - stoked that we've been able to keep our premiums sensible for you!
Coby was great to talk to and…
Coby was great to talk to and understood my insurance needs for my business.
July 6, 2026
Reply from VIZ Insurance
Cheers Dean! Happy to hear that our team was easy to work with!
Reply from VIZ Insurance
Thanks Maggie, glad our team could help you.
It was quick
It was quick, easy and a seamless process!! Within minutes I was up and running and covered for my individual needs! No time to worry and struggle with endless forms.
July 3, 2026
Reply from VIZ Insurance
Thank you for the review Gerhard. Appreciate you sharing your experience, and we're glad it was easy!
viz is easy to deal with on my 3rd year…
viz is easy to deal with on my 3rd year now with my policy
June 25, 2026
Reply from VIZ Insurance
Cheers Sam! Glad to hear that you've stuck with us over the years.
Customer service is great
The operator that took my call was knowledgeable and proactive as well as being very pleasant to deal with.
Offered solutions and did what he said he would! Gives you confidence that should the need arise that claims will be dealt with in the same manner
June 22, 2026
Reply from VIZ Insurance
Happy to hear that our team was helpful and reliable on the phone for you Deonie! Let us know if you need anything in future.
Reply from VIZ Insurance
Thanks Darren - glad everything was easy.
Great price and easy to deal with
Great price and easy to deal with. When you call, there is always an Australian on the other side willing to help you. Quick RESPONSE and easy chat.
June 24, 2026
Reply from VIZ Insurance
Cheers Amritpal, our team will always get back to you as quick as they can and we're glad to hear that comes across!
I havnt had to use my insurance cover
I havnt had to use my insurance cover the last 4 years I’ve been with Viz but organising my cover with them has been easy to set up and manage
June 15, 2026
Reply from VIZ Insurance
Happy to see that we've been easy to work with - and thanks for the loyalty!
Fairly easy to find and act upon the…
Fairly easy to find and act upon the info I needed. Keep up the good work.
June 18, 2026
Reply from VIZ Insurance
Cheers Toby - glad we could help!
Reply from VIZ Insurance
Appreciate the review Brett.
Professional and friendly service and…
Professional and friendly service and always very little waiting time. My questions are always answered thoroughly too.
June 3, 2026
Reply from VIZ Insurance
Thanks for the review Lynne!
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