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VNumber Reviews 

357
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for offering exceptional support, ensuring that all questions are answered clearly and professionally. People consistently highlight the outstanding customer service, emphasizing how polite, caring, and responsive representatives are when solving various issues. Reviewers also note that the user experience is smooth, allowing them to quickly get virtual phone numbers up and running without unnecessary delays. Some reviewers were not happy with initial configuration challenges, mentioning that the setup process can feel complicated or that incoming messages sometimes take a while to arrive.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that team members are consistently kind, patient, and... See more

Service

Clients share positive opinions on service, frequently expressing appreciation for the excellent support and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as kind, patient,... See more

User experience

Reviewers mention positive feedback about user experience, noting that the platform is very easy to use and... See more

Response time

People report positive experiences with response time, frequently praising the super fast and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was referred by my cousin from Brasil to this App and I decided that could be my way to connect to Brasil to accept SMS from business overseas. I didn’t had much time when I first try it and I give... See more

Company replied

Rated 5 out of 5 stars

Today I opened an account with 011 Global/#Vnumber and Darío helped me out during the process. He has been very helpful and easy to reach via WhatsApp, email and phone call whenever I had a questio... See more

Company replied

Rated 5 out of 5 stars

Had a couple issues setting up, but support was great (their customer support hours are limited, but it worked perfectly). After setting up, I could do exactly the tasks I wanted, from calling interna... See more

Company replied

Rated 5 out of 5 stars

...VNumber provide a US phone number that you can receive SMS, but also calls for 50 minutes a month for only 7,99$. In addition you can have real support with real humans in the call center helping... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

VNumber is a virtual phone number service that helps people stay connected—no matter where they are in the world. Whether you're an expat, digital nomad, international student, retiree, or running a global business, VNumber gives you a reliable way to keep your phone number and receive important calls and SMS messages, even if you’ve moved abroad. With VNumber, you can choose or port a number from countries like Israel, the USA, Canada, Mexico, Brazil, and more coming soon. Customers use VNumber for many reasons: to keep in touch with loved ones in their home country, to receive bank or two-factor authentication codes, or to maintain a consistent business line while working internationally. Our app allows you to manage calls, receive SMS, and stay in control of your number—all from your mobile phone. Plans are affordable, flexible, and easy to set up. Plus, our support team is available in English, Hebrew, and Spanish to assist you. Whether it’s personal or professional, VNumber ensures that you never miss a call or message that matters. 👉 Learn more and sign up today at www.vnumber.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(357)

214 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support for installing the APP

Great support for installing the APP and start using it. I am not sure how good their connections will be, but so far so good. I know that this virtual number does not work with some banks, it is important to ask and check if it will serve your purpose.

August 11, 2025
Unprompted review
VNumber logo

Reply from VNumber

Thanks for your feedback! 😊 Glad we could help you get started. You’re right—some banks have restrictions, so always feel free to check with us to ensure the number meets your needs.

Rated 5 out of 5 stars

I like it !

Loved apps and services

August 4, 2025
VNumber logo

Reply from VNumber

Thank you! We’re so glad you love our app and services. Your support means a lot to us!

Rated 1 out of 5 stars
VNumber logo

Reply from VNumber

Thank you for your feedback. We’re sorry to hear the app may not look friendly enough for you, but we want to assure you that sending, receiving, and making calls works 100% properly. We’re also working on important updates to improve the app’s look and feel, and we’d love for you to give us another try once the improvements are live very soon.

Rated 5 out of 5 stars

There were a good communication with…

There were a good communication with the attendant Carla and a sucessful result

August 4, 2025
Unprompted review
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Reply from VNumber

Thank you! We’re glad Carla provided great communication and helped you get a successful result. We’ll be sure to share your kind words with her!

Rated 5 out of 5 stars

I had questions about setting up the…

I had questions about setting up the service and the customer service people were a true joy to work with.
Just this weekend I had to replace my mobile phone and ran into a problem with the dialer app. Again the support staff were fantastic. Great value for the service, too. Very good quality all 'round

August 3, 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much! We’re thrilled to hear our team could assist you both with setting up your service and resolving your recent phone issue. We truly appreciate your kind words and are glad you’re enjoying the value and quality we aim to provide!

Rated 5 out of 5 stars

An easy and Smooth process

An easy and Smooth process. Everything was so fast

July 17, 2025
VNumber logo

Reply from VNumber

Thank you! We're so glad to hear the process was fast and smooth for you! 🙌😊

Rated 5 out of 5 stars

Outstanding service!

We had a wonderful experience with Globusim. Their customer support was outstanding! When we had difficulty setting up our data plan while abroad, Nicole responded to my email within minutes. She talked me through the process and stayed on the phone with me while I set it up, and it wad resolved in just a couple of minutes. Really amazing customer service!

July 23, 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the kind words! We’re thrilled to hear you had such a great experience with Nicole — she truly goes above and beyond!

Rated 5 out of 5 stars

I used WhatsApp app to get the support…

I used WhatsApp app to get the support from service customer team. Nicole was the supporting specialist. She managed to identify the problem and give clear instructions to resolve it. Thank you Nicole!

July 22, 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your kind words! We’re really glad to hear that Nicole was able to assist you quickly and clearly. We’ll make sure to pass along your appreciation to her. We're always here for you whenever you need support!

Rated 5 out of 5 stars

Great service

Great service! I’m very satisfied and really appreciate the professionalism and care. Highly recommend!

July 18, 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much! We're really glad to hear you're satisfied. Your recommendation means a lot to us — we're always here if you need anything! 🙏🌟

Rated 1 out of 5 stars

I never recivied the SMS that I need…

I never recivied the SMS that I need to. The number did not work propertly.

July 11, 2025
VNumber logo

Reply from VNumber

Hi Laura,
We’re really sorry to hear about the issue you had. Sometimes technology doesn’t work as expected, but we’d love the chance to fix it for you.

Please reach out to our support team on WhatsApp at +1 (561) 286-3500 so we can check the number you received. We can also open a ticket with our provider to help resolve it. We’ll do our best to contact you as well.

Thanks for your patience – we’re here to help.
— The VNumber Team

Rated 5 out of 5 stars

Great it was so easy to set up!!

Great it was so easy to set up!!! And worked so smoothly for whatsapp.

July 9, 2025
Unprompted review
VNumber logo

Reply from VNumber

Thanks so much! 😊 Glad to hear setup was easy and WhatsApp worked smoothly. We’re here if you need anything!

Rated 2 out of 5 stars

Not such a good experience.

Not such a good experience.
The application is disappointing. Unstable, kind of oldy look and less intuitive than expected.
Good idea, but poor implemented.
Also I was just trying to get some SMS from the register number without success.
I hope you can improve the user experience, performance, stability and general behavior of the app and the whole service.

July 5, 2025
VNumber logo

Reply from VNumber

Hi, thanks for your feedback. We're sorry to hear the experience wasn’t what you expected.

VNumber is meant to be a simple service for receiving SMS and calls, so one of our reps will reach out to check your account and see how we can improve things for you.

We appreciate your input and hope to make it right.

— VNumber Team

Rated 1 out of 5 stars

I want to cancel my number and get out…

I want to cancel my number and get out my credit cart and they blocked my account NEVER buy a number here

June 3, 2025
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Reply from VNumber

Hi, thank you for your feedback. We take customer satisfaction and account security very seriously. After reviewing your case, it appears that the account name and credit card holder's name do not match, which raised a security flag in our system.

We also made several attempts to contact you directly, but unfortunately, the calls went straight to voicemail and we couldn’t reach you.

For your protection and to prevent any unauthorized activity, the account was temporarily blocked. If this is an error, we’d be happy to help clarify and resolve the situation. Please contact our support team directly via WhatsApp at +1-954-231-2500 so we can assist you further.

Rated 5 out of 5 stars
VNumber logo

Reply from VNumber

Thank you so much for the 5-star review! We're happy to hear you're enjoying the service 😊 If you ever need anything, we're always here to help!

Rated 4 out of 5 stars

Was very good experience

Was very good experience. Good solution when You are looking for a US number, mainly to get text messages and phone calls. The help center also was very quick by WhatsApp

July 1, 2025
VNumber logo

Reply from VNumber

Thank you for the great feedback! 😊 We're glad you had a good experience and that our service helped you get a U.S. number easily. Our team on WhatsApp is always happy to help — and we're here anytime you need us!

Rated 5 out of 5 stars

Great Customer Service…

I always have a good experience with this company. They have excellent customer service - especially Nicole - who went above and beyond in helping us with our sim card problem.

June 29, 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your kind words! 😊
We’re thrilled to hear you always have a great experience with us.
Nicole will be so happy to know her support made a difference! 💪
We’re always here for you!

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