Voltex Electrical Reviews 2,497

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality, innovation, and reliability, often noting their industry-leading standards and good warranty. The customer service receives high acclaim for being helpful, attentive, and quick to resolve issues, making interactions pleasant and efficient. Reviewers also frequently commend the fast and reliable delivery service, often appreciating the added touches like free samples or sweets. However, some customers also noted that the product range can be limited, requiring them to source certain items elsewhere. Additionally, a few people mentioned issues with delivery drivers not following instructions, leading to items being left in inconvenient or exposed locations.

What people talk about most

Product

People report positive experiences with products, consistently praising their high quality, durability, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often highlighting promptness and efficiency.... See more

Customer service

Consumers find customer service to be positive, with many describing it as friendly, helpful, and excellent.... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone at Voltex are a pleasure to deal with and prompt at getting any issue sorted. They listen to the customers and are innovative in developing new products that are missing from the market. In m... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. Massive warrantly/ guarantee. Free samples and suprise lollies with delivery. Free beer/redbull Wednesdays. It's the little things that make me look forward to a delivery

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied


Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,497)

364 reviews in the last 12 months

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Rated 5 out of 5 stars

I moved to Voltex as my "go to" supplier!

Voltex provide high quality products at a competitive market price.
There on line market place allows me to order product any time of the day or night and I can usually receive free next day delivery and if i need it in a hurry I can pay very little to have hit delivered sooner.
When I need to speak with a staff member they have been friendly, helpful and product knowledgeable.
I stopped using HPM and Clipsal and I moved to Voltex as my go to supplier.

February 17, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Hey Kelvin, thanks so much for taking the time out to write a review!
We really appreciate all your feedback and support! 😁🙌

Rated 4 out of 5 stars

Voltex deliveries

Service and quality has always been good. 50% of the time the delivery guys are not reading their delivery instructions and the gear is left on the front patio or worse, out in the rain at the front gate.
Yes we have dogs, but they will lick you to death. If you are scared of all dogs, you can't be a delivery driver. Also, I'm hoping that at some stage, Voltex will have a warehouse in Queensland. I have emergency jobs quite often. Voltex misses out on supplying for this work.

February 11, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Hey Greg, thanks so much for your review!
We really appreciate all your feedback and will follow it up regarding the deliver issues 😊

Rated 5 out of 5 stars

Fast and easy

February 10, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks for the Review Ed, we love to hear it! Cheers - Voltex Customer Service Team 🍻

Rated 2 out of 5 stars

I have been ordering quite a bit from…

I have been ordering quite a bit from Voltex, never did I have a wrong Delivery.
My last order 4 x fans was delivered at 33 Saint Stephens STREET, COOMERA
instead of 33 Saint Stephens DRIVE Upper Coomera.
Luckily the owner where the fans was delivered was kind and phoned me, the unpleasant side of it was that I had to drive and pick them up, thanking the owner with a case of great Northern.
So please don't let it happen again as i can't keep on buying slabs each time.

February 16, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Sorry to hear that you had a disappointing delivery experience Kyle! Someone from Voltex Customer Service will be in touch with you to discuss further. Cheers and sorry again about the hassle 🙇‍♂️

Rated 5 out of 5 stars

Great communication

Running a small business where timing is everything communication is key. Voltex provides this. Thanks!

February 13, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Wow, thanks Chris! That's why we are here, thanks for your amazing review! Cheers - Voltex Customer Service Team 🍻

Rated 5 out of 5 stars

Exceptional

Great Service, Great Products, Great People

February 11, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks Peter 😁

Rated 5 out of 5 stars

Good product

Good product, great aftersales

February 10, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks Andrew 😊

Rated 5 out of 5 stars

Exceptional service

Exceptional service, Fantastic communication, Great support. Good on ya fellas 👍

February 9, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome to hear David, thank you mate! Cheers - Voltex Customer Service Team 🍻

Rated 5 out of 5 stars

Voltex Quality

Voltex has been reliable with providing me with quality materials that i can trust and install in peoples homes. There customer service is super helpful and I have had no complaints about anything at all.

February 1, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much for your review Sean! We really appreciate it😁😁

Rated 5 out of 5 stars

Your products are great quality

Your products are great quality, your delivery is incredibly fast up here in Darwin and I absolutely love you give me a bag of lollies every order :)

January 29, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Emma!

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