Voltex Electrical logo
Visit website

Voltex Electrical Reviews 2,494

•
TrustScore 5 out of 5

4.9

Electrical Wholesaler
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality, innovation, and reliability, often noting their industry-leading standards and good warranty. The customer service receives high acclaim for being helpful, attentive, and quick to resolve issues, making interactions pleasant and efficient. Reviewers also frequently commend the fast and reliable delivery service, often appreciating the added touches like free samples or sweets. However, some customers also noted that the product range can be limited, requiring them to source certain items elsewhere. Additionally, a few people mentioned issues with delivery drivers not following instructions, leading to items being left in inconvenient or exposed locations.

What people talk about most

Product

People report positive experiences with products, consistently praising their high quality, durability, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often highlighting promptness and efficiency.... See more

Customer service

Consumers find customer service to be positive, with many describing it as friendly, helpful, and excellent.... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone at Voltex are a pleasure to deal with and prompt at getting any issue sorted. They listen to the customers and are innovative in developing new products that are missing from the market. In m... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. Massive warrantly/ guarantee. Free samples and suprise lollies with delivery. Free beer/redbull Wednesdays. It's the little things that make me look forward to a delivery

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied

Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Best customer service on earth

Best customer service on earth. Most products are great and they will always endeavour to improve and listen to feedback.

March 18, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much for your review Alex 😊

Rated 5 out of 5 stars

Clearly designed by someone from the industry

Voltex products are clearly designed by someone who has worked in the industry. With a lot of thought going into it and small details that make the products feel more professional and well made. Their app is easy to use and delivery's are quick and free most of the time.

The one issue I have is they have a limited range, there are still plenty of products I need to go to TLE for because voltex doesn't source them.

March 17, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much for your review Seb!
We really appreciate all your support and feedback! 🙌😊

Rated 5 out of 5 stars

customer service is great,

customer service is great,
but the reason for the high review is how they help and deal with faulty products.
other suppliers ignore the labor cost of faulty material.

March 12, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much for your review Joseph!
We really appreciate it 😊

Rated 5 out of 5 stars

Quality products at a great price point…

Quality products at a great price point and delivery drivers are always so friendly. Really appreciate the team at Voltex coming up with innovative products that are user friendly for Electricians.

February 26, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Gareth! We appreciate all your support 🙌

Rated 5 out of 5 stars

Very good quality products

Very good quality products . I needed some down lights and a dimmers to finish a job off at home before going to market and came with in 24hrs of ordering. Could be happier with everything

March 11, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Leigh! We really appreciate it! 😊

Rated 5 out of 5 stars

Very responsive

Very responsive, quick with deliveries and so far solid products

March 10, 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome, thanks Jai!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look