Vonder Reviews 

Building overall is nice, good amenities, everything you need! security could be increased though.
The management team is really kind and helpful, Tida was my property manager whilst I was there, and she is honestly the best! she’d solve any issue promptly and in the most efficient way. She’s super helpful and understanding!

Disappointing experience renting through Vonder in Berlin. The apartment on Bismarckstrasse and the whole building were like a SHANTY TOWN in India, where common aereas were filled with trash, old IKEA furniture, food waste and leaking bags.
Noise 24/7, even at night. The bathroom fan didn’t work, broken furniture, dirty mattress and pilows, old cooking pots and no good maintenance at all. Definitely a not good experience.

A very great landlord who provides nice flats, good community management, masterclasses, sports facilities, and fun events to meet your neighbours. Don't hesitate to sign a contract with them and experience it yourself. Oh, and Sorcha is great, give her a rise!

1 stars is too many, I encourage anyone looking to rent from Vonder to read the google reviews for the specific building they're looking to rent. They blame issues on the previous company but as a new tenant they're very much still existing problems and these people do not respond to a single email once the contract is signed and they have your money. Truly appalling, so bad that they have staff leaving fake 5 start reviews.
Also it has become increasingly difficult to get packages no matter what time you go. If consiege is going to be absent, can you not put multiple cameras in the post room so we can get our stuff. It’s bad enough that some of us don’t have mailbox keys as it is

My time at Vonder was not that long but I must say that Tida made that time really special as she’s been supportive and proactive. She even helped resolve an issue on her leave day. I am very thankful of her help!

Aggie and Sorcha were amazing hosts for the Pizza Night!

I have been a tenant for over two years, I enjoy being part of the Vonder community! The new building manager ( David ) is a star and always on top of things! I would recommend 100%

The staff was quick to respond to maintenance requests. Tida especially has been super helpful in making sure that such requests are addressed properly with a long term fix.
I also appreciate that there was someone at the reception almost always during my tenancy.

The end of tenancy process was also quite smooth and I found the cleaning charges to be quite reasonable wrt london rates.

Vonder is to me the place to live with the greatest People.

What an Incredible Community at Vonder

From the Management Team, the Security/Concierge Team, The Maintenance Team(Master Property Care) and The Cleaning Team every single one of you are Amazing to deal with.

Tida, you are so good at what you do, you are professional, helpful, thoughtful and go beyond your ways to make Vonder an enjoyable living experience. Oren, Sorcha, Eitam, Joseph, Michele and all the Vonder Management Team are very helpful, friendly and professional.

Thank you Tida and the Vonder Team for being so incredible, every interaction we have throughout these years are positive.

My partner and I were tenants in one of their properties until 2022. After moving out, Vonder raised a claim through the Tenancy Deposit Scheme (TDS) for alleged excessive utility use and end-of-tenancy cleaning. The TDS case was settled in January 2023, where we agreed to the cleaning payment, which was deducted from our deposit and paid directly to Vonder. The remainder of Vonder’s claim was rejected because they did not provide evidence to the TDS to support their case.

Despite that resolution, Vonder emailed me again in December 2024 demanding payment, including the same cleaning cost already paid to them via the TDS, now relabelled as “rent arrears.” I responded in full within 24 hours, and they never replied. They emailed again last month, which I responded to within their stated 14-day deadline, but again received no reply. They emailed me once more today with a new 7-day deadline, repeating the same claim as though none of my previous responses existed. I am, once again, replying within 24 hours.

My response last month included a detailed written explanation sent by email on 7 October 2025 and by recorded post on 8 October 2025, which was delivered on 13 October 2025 with proof of receipt. Despite this, they continue to claim they have “not heard from me.”

Although Vonder provided one energy statement and one water bill, they have never supplied any full calculations, breakdowns, or further invoices to justify the remaining charges. Despite multiple written responses from me, the issue remains unresolved.

It’s concerning that a company managing so many tenancies can operate with such poor internal communication and record-keeping, repeatedly ignoring correspondence and then issuing further payment demands and threats of escalation. This has caused unnecessary stress and wasted a significant amount of time.

I’ve now copied Vonder’s marketing department into my latest email in the hope that they can help direct this matter to the correct team, as my previous responses do not appear to have reached the relevant personnel - despite my replies being sent directly to the same email address that contacted me. I genuinely don’t understand how my emails have not been received.

If you are renting with Vonder, I strongly recommend keeping detailed written records of all communications, including proof of delivery, as responses are not always acknowledged even when sent and received.

David the property manager has been really helpful and proactive recently to resolve issues raised. Thank you.

I am very happy with Vonder Village. I am a long-term tenant here and have already renewed my tenancy because I am extremely satisfied. The property is well-maintained, the support team is excellent, and the customer service is always helpful and responsive.

Everyone who works in the building is professional and respectful, and the community here is amazing — safe, friendly, and welcoming. I especially want to thank Mr. David, who manages everything perfectly. He is truly the best property manager I have had in my 10 years of living in the London

Before moving here, I had to change my home almost every year due to poor management elsewhere. But since I moved to. Vonder Village, I finally feel settled and happy. I highly recommend them to anyone looking for a great place to live.

Vonder’s Vulcan house - I’ve really enjoyed staying here for the last year. The flats are modern with new appliances (my flat came furnished). When we moved in we needed some extra furniture which Vonder brought through really quickly (a new couch, an extra dresser etc) with no hassles! Vonder has a great maintenance app where you can log any issues and they attend to them really quickly with kind and speedy responses. Our building’s manager David Frai has always been great and all in all no major complaints! Only thing I would say is that the buildings are right next to the main road so you can hear cars driving past when the windows are open but because of the double glazing you don’t hear too much if they are closed. Thank you Vonder, I really appreciate everything!

The experience has been great, thanks to David the manager. He has been very helpful to help us settle in and super quick to get the maintenance team fixing the little issue with the flat. The area is great and we are really enjoying the flat.

I am writing to express my sincere appreciation for the excellent service provided by David, who manages my property through Vonder.

From the beginning of my tenancy, I was impressed by the condition of the flat — it looked immaculate, exceptionally clean, and maintained to a very high standard, almost as if brand new. This reflects the quality and care that Vonder and David put into their property management.

Throughout my tenancy, David has consistently demonstrated professionalism, efficiency, and great attention to detail. He responds promptly to any queries or maintenance matters and ensures that everything is handled smoothly and effectively. His proactive communication and commitment to high standards have made the entire experience very positive and stress-free.

It is evident that David takes great pride in his work and genuinely cares about the tenants and the properties he manages. His reliability and professionalism reflect very positively on Vonder as an organisation.

I am extremely satisfied with the standard of service provided and would highly recommend Vonder.

I lived in Vander for about 2 years and was satisfied with all the arrangements for the complex. All arrangements, whether regarding the flat or the complex, were made through the good manager there, David, and the fun programs they took into consideration. I am always grateful to David for supporting me at all stages. Good luck, exemplary manager

Excellent Community and Professional Team!
I've had consistently positive experiences with the staff at Vonder Wembley. The team fosters a genuine sense of community and professionalism. Sorcha, the Community Lead, and Tida, the Property Manager, are both exceptionally friendly, responsive, and skilled in their roles. Highly recommend.

For Eitam for taking control of my problems and getting resolved as soon as possible

Safety hazards never attend 1. Lights in corridor have been out for two months now. We have to walk in complete dark as this is reconstruction building.
2. parcels were stolen from communal area, still waiting for managment to reply to the POLICE regarding CCTV.
Could anyone from Vonder reply emails please?! or answer the phone?

My favourite place I ever lived in Vonder village inLondon. So much space in the flat, and parking available. The staff are so nice as well especially the community manager Sorcha 😊 Definitely check out the events if you can!