I received my pole chainsaw in good time and it looks a sturdy piece of kit. But, there was no Allen key included, there should have been. It is advertised as being able to cut branches up to 14 feet... See more
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Company details
- Garden Furniture Shop
- Bedroom Furniture Store
- Home Goods Store
- Kitchen Supply Store
- Living Room Furniture Store
Written by the company
At VonHaus, we create designer furniture running the gamut of interior design, as well as DIY tools, eye-catching décor, and gardening essentials tailored to you. Our mission? To bring you cutting-edge collections for your home and garden at affordable prices. And we’re succeeding. With a 4.4* Trustpilot rating and coverage in publications from Real Homes to Cosmopolitan, our pioneering products speak for themselves. But that doesn’t stop our customers from sharing their favourite VonHaus finds across social media! And it’s little wonder, as all our products include a free 2-year warranty and flexible payment options, including Visa, Mastercard, Klarna, and PayPal. So, sit back, relax, and browse our complete collection today. We’ve carefully curated our categories to help you find exactly what you need, but don’t hesitate to reach out if you can’t find what you’re after – we’d love to help!
Contact info
6th Floor The Tower, Deva City Office Park, Trinity Way, M3 7BF, Manchester, United Kingdom
- support@vonhaus.com
- vonhaus.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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I ordered a garden seat but you sent a…
I ordered a garden seat but you sent a pair of van loading ramps.

Reply from VonHaus
Performance exceeds price. Great value!
Easy to order. I was skeptical about a vacuum at this price point, but the VonHaus is fantastic value for money. The suction is top-tier and it handles both carpets and hard floors with ease. It’s compact but don't let that fool you.. it's easy to empty, and outperforms much more expensive models I’ve owned in the past. Highly recommend for anyone on a budget who doesn't want to sacrifice performance.
Leaf blower
Leaf blower. Extremely disappointing!!!
Battery doesn’t last long ☹️ and the blowing power is very poor. Unfortunately a waste of £££ ☹️
I also have a hedge trimmer 👍 that’s great!

Reply from VonHaus
garden trolley
I ordered a garden trolley, it arrived within a couple of days. I am very pleased with it, it did not take long to assemble and is good quality and very stable. Very pleased with the service and the trolley.
Cordless Hedge trimmer.
Quick free delivery, with an offer price. This cordless hedge trimmer has 2 batteries with sufficient charge to do my lengthy hedges.
The trimmer is a quality robust build and light weight also weight distribution is excellent making it easy to use.
Very pleased with is purchasr and overall experience.
I would buy again
The product was a good price, arrived promptly and is working excellently. I only bought one, so I could try it out, but I'm definitely going to purchase a second one
Complaint regarding its condition on…
Complaint regarding its condition on arrival.
I understand that minor damage can occasionally occur during transit; however, the condition of several parts of this item is extremely disappointing and, in places, renders the product unusable. I have attached photographs showing the issues in detail.
1: Significant damage to the back rest, which will require replacement as it is not usable.
2: Damage and staining to the table top, which is very noticeable.
3 & 4: Scratches and heavy indentations to additional back rests.
5: Damage and cracking to the metal on a weight-bearing section of another back rest. I am concerned this may fail during use as the metal now appears weakened.

Reply from VonHaus
Excellent follow up customer service…
Excellent follow up customer service after experiencing a problem with the collection bag. Replacement dispatched promptly after order details were confirmed
Marvellously informative
Marvellously informative, super fast delivery and above all innovative products at an ultra competitive price.
What a fantastic company to deal with
What a fantastic company to deal with, I had a problem with a missing delivery and this was sorted out quickly, the quality of the saw horses were brilliant well worth a look at this company
Arrived in damaged box and clearly used before
RE: Order VH001179708
Really disappointed on receiving my order. Clearly the box had been opening before and the garden umbrella shoved back inside after being used. Even had dirt on it. Quite frankly appalled that a company would send out products in such terrible condition. And to sell as new is completely unacceptable.

Reply from VonHaus
The original product had a fault
The original product had a fault, however, the team provided me with a return label and I was able to get it swapped easily enough. The hedge trimmer works fine now.
Really great set for cheap
Power tiller
Ordered a power tiller on next day delivery, Received three delivery windows from Evri over the next week and stayed in for all three. One week later Evri delivered a portable plastic greenhouse !
Even the delivery driver laughed as he had been told to leave it in our safe place - the greenhouse.

Reply from VonHaus
Customer service
Rubbish customer service , was sent a mower whithout a battery , i contacted there customer service nothing back , after contacting them on facebook they replied and got battery few days later , mower worked great

Reply from VonHaus
Glad l bought this as l have always wanted one that fixes to the wall.
l have only just had it fixed up on the wall,so only used it once last night.Everything seems fine at the moment and much easier to use than a normal hose.
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