A complete rip off, and completely overcharged!! Very unhappy overall
So I had 2 sofas to remove, a small leather one, which I moved for them and left in my front porch, so no labour there, my large 3 seater was a little more tricky to get out my doorway, but only so much that they had to use a hammer to dislodge the feet as they were a little stuck, not surprising really given it is 10 years old!! But both men went outside and were clearly giving some story back to the office from their phones and they said that this “service” was an extra £30 on top of the £150 excluding VAT. The other REALLY IRRATING THING was the constant phoning my mobile to tell me about each conversation they were having with their men, I counted 8 calls and then more calls to tell me they had sent the invoice, and then 2 more calls to ask whether the invoice had been settled, I had already was really irritated but literally was so annoyed with the organ grinder being quite aggressive. In my honest opinion I would never ever use them again as they basically steal money from you and keep th3 men sitting in their van outside your property until the funds are credited, and as a lone woman this quite disturbing!!