Vovia Bags Reviews 

Easy purchase, clear communication, and fast delivery. The bag feels premium and well made. Would definitely order again.

Ordered a Clara Vintage. Vegan leather (plastic), came from China not EU as marketed on website. The bags quality was questionable, but I gave it a go and used it perhaps 5 times before it broke. It won’t carry much and falls open as the clasp is not strong enough. The final straw was when the interior zipper broke meaning it was useless. You can’t return after 30 days and they won’t arrange a repair. So money down the drain. Customer service responses to a manufacturer fault were to offer 20% refund.
It’s a great business model, market as a quality ethical brand, dropship cheap from China, no refunds when faulty,no way to repair or return, only offer 20% partial refund. Customer exits frustrated, out of pocket. Company wins. Do not buy from this company, it’s cheap shite that will break and you have no way of returning or getting refund.

normally don’t buy bags through ads, but this one caught my attention. The website felt clear and trustworthy, so I ordered. Shipping updates were clear and the bag arrived well packaged. The vegan leather feels nice and the bag looks even better in real life. Very happy with the purchas of this Ciara Vintage bag

Great delivery, quick in hands and overall the bag is some excellent quality, my girlfriend is very happy with this Ciara vintage bag

Please don't buy nothing from this website!!I bought a bag on the 24th Novembro and I received it yesterday (11/12)!I spent 68 pounds for a bag that looks cheap(supposted to be leather) and smells like fish!!When I sent an email to request my refund they said that the refund is not for free and could cost me 50 dollars or more because I had to send the bag to China when I received it from Netherlands!!!!!They suggested that I should keep the bag( that i don't want) and they could give me 20% of the amount that I paid that would be 13 pounds!!!!!!I was really surprised and totally disappointed with this email because this is the first time I heard something like this!!!I have the right for my refund as it is stated on the refund Policy!!!I spoke to my bank and they will give me the amount that I paid!This is so ridiculous please don't buy anything from this shop!!

Worst purchase ever. The bag I received looked nothing like the photos completely different and very poor quality. Shipping took over 4 months, and the bag arrived wrinkled, damaged, and badly packaged. When I complained, customer service basically said “this is what it is.”
Honestly, the worst shopping experience I’ve ever had. Not recommended at all.🤬🤬🤬🤬😡😡😡🥵🥵🥵

I ordered on October 23 and never received my order.
The parcel was not delivered, the company gives no real updates, and keeps delaying for weeks.
They even delete customer comments on Instagram.
No delivery, no refund — very unreliable.

Warning!
I bought a bag for €79, but the quality is really bad and it’s clearly a cheap Chinese product. I tried to return it starting October 30, but they kept delaying, and I still haven’t got my money back, even though their website says you can return products within 30 days. They clearly don’t follow their own rules, and their customer service is terrible. Think twice before buying!

Extremely, extremely disappointed with my purchase. I bought a bag for €68, supposedly made of vegan leather. The bag is awful — plastic, chemical, and cheap. It was shipped from China. The quality is terrible and nothing like the photos. It looks very cheap. And when I asked for a refund, even though they guarantee a 30-day money-back policy, they told me I had to return it to China. Shipping from France costs between €50 and €100. After several emails back and forth, they offered me a partial refund. They refunded me a small amount, but honestly, it’s still not worth it. Be careful: this is a company in China, even though they claim to be based in the Netherlands. Their website is misleading. They are dishonest, and their bags are not worth it. The bag I bought is not worth more than €5. I paid €68 for it, supposedly on sale. Be very careful. All these nicely presented websites… I later found dozens of them with different names.

I ordered and got the tracking number but seems that tracking number not moving at all ( just information received)
And i didnt get my order.
I asked them via email but they have no solution. They said that their forwarded my problem to courier.
I asked my money back but no response!
SCAM! Never but it...

Trusting I was ordering a sustainable product from European origin (address in Amsterdam), I feel terribly tricked to now receive a plastic and awfully smelling handbag after two weeks through a Chinese website carrier. The smell coming out of the package is truly chemical and disgusting. Nothing sustainable about this product. I will return it straight away.

5 emails further, I finally receive a return address. In China. This does not correspond with their own information online when looking for terms and conditions. There they tell you packages can only be returned to their Amsterdam address (which I did and costs considerably less).

Return Address (administrative office):
VOVIA
Vlierweg 12 K-03
1032LG Ansterdam
The Netherlands

The given Chinese return address:
recipient, zengyin
phone, +86 13729545128
address, shanwei yitong e commerce technology co., ltd, tegenover yiju cheng, harbour road, shanwei, guangdong 516600, china

Interesting is this perseverance with which this so called company tries to prevent you from returning. They scare you with major prices that returning it to China will cost you. The financial bonus for not returning keeps going up: they now offer a 30% financial return if the bag is not returned.

Nice quality bag, I really love it!

I ordered multiple bags and I have to say I’m very satisfied with all of them. You can tell they put a lot of effort into crafting the bags. The quality is great and the designs are amazing. I would definitely order again!

What a beautiful bag, great quality!

Shipment was reasonably fast! ❤️

Great bag and delivered in just 6 days, ordered one time before that one took 9 days but they informed me nicely about it. Bags are in great quality. They shipp everywhere so understand it takes more time then your local shop. Great company and great support

Loved the bag design, but when received I found that you are limited in how many items you put in the bag, the front flap sags and the clasp opens regularly dropping open front pouch.

The quality and everything is good, but they send it from China. The delivery took about 14 days. If you want it, you can buy the same product straight from AliExpress for the fraction of the Vovia price.