Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel... See more
Company replied
If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more
Company replied
I've used the voyage prive a number of times sometimes for simple overnight stays. The other times for full vacations. Our most recent one was in Costa Rica and the itinerary made was both curated and... See more
Company replied
Everything was easy and accurate. As it was a combined offer with a concert, I would've appreciated being able to chose the tickets. Indeed the seats were in the highest row, far from the stage.
Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.
Written by the company

France
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff was very friendly, welcoming, and helpful. We especially appreciated their professionalism, attentiveness, and availability. The service was fast, efficient, and well organized. We both felt very well taken care of, and the whole experience was enjoyable from start to finish.
We highly recommend Voyage Privé for the quality of its service and the professionalism of its team. We had a wonderful experience and will definitely book more trips with Voyage Privé in the future. We would highly recommend it to anyone looking for a great travel experience!
First class holidays at an amazing price and beautiful hotels
Lovely hotel and the staff were fantastic. The beach was poor and we had to go further North of the island for good sand/swimming area.
Everything was easy and accurate. As it was a combined offer with a concert, I would've appreciated being able to chose the tickets. Indeed the seats were in the highest row, far from the stage.
We paid for a hire car within our holiday deal with Voyage Prive. However there was a problem as the hire company wouldn't accept my paper licence. A very long story short we had pay for a second car, lost half a days holiday and Voyage Prive will not even give us the original hire cost back. Only half of it as a gesture of goodwill. In addition when we got to the resort we were hit by another 50Euros charge for parking for the week.
Then part way through our holiday there was a dreadful smell in our room which we suspect was coming from the storm drains as there was torrential rain. We kept reporting it to reception and they simply got the cleaners to clean further. It made no difference and I developed a cough from the smell which lasted many weeks.
Voyage Prive say that there is nothing that they can do as they can't get a reply from the resort. It is a disgrace and I will never use Voyage Prive again. I asked them simply to pay for the second hire car charge and I will not pursue anything else regarding car parking, half a day's holiday lost and many weeks illhealth. They wouldn't do it. Just said they'd give half the original hire car cost and a voucher towards a further holiday which is utterly pointless as I have no desire whatsoever to ever travel with them again.
Crew were great on the Venice boat trip. Food was excellent. And great value for money
Hotel was as very good ,clean & bright nice helpfull staff
It was a very straightforward booking process. It is evident that the folks at Voyage Privé seek out good values in highly respectable venues.
Easy to book, good communication both online and via the phone. Flights booked with Jet2 via Voyage Prive, all seamless. Great location and really good hotel with great sea view room.

Reply from Voyage Prive
Our trip started in Geneva. We flew from Geneva to Istanbul, where we spent three wonderful days exploring the city. After that, we continued our journey to Antalya, where we spent five relaxing days. Everything was perfectly organised from beginning to end. We had no problems at the airports, all the transfers were punctual and professional, and the hotels chosen for us were of a very high standard, especially the Mövenpick Hotel Istanbul Old Town. It was a wonderful experience for us, and we would happily recommend this company to anyone looking for a well-organised holiday, whether in Turkey or anywhere else in the world.
Everything ran smoothly, except for a few things concerning the car hire. The conditions advertised were incorrect. GPS was not available, you didn’t need an international driver’s permit and the fuel level was 3/4 both on collection and return. The hotel and service was excellent, as was the choice of flights. A good package overall.

Reply from Voyage Prive
Always quick and efficient.Staff helpful and get back to you with the information! Also value for money!

Reply from Voyage Prive
I have been using Voyage Privé for many years and have consistently found them most user friendly.

Reply from Voyage Prive
Our trip to Tuscany was excellent value for money with a well situated and very nice hotel including half board. The excursions to Florence, Pisa and Cinque Terre, were very well organised and we we had no problems. The train station was ten minutes from the hotel and the train tickets were sent to us via WhatsApp. We also had clear instructions where to meet our guide. It was all very easy.
My only issue at the time of booking was the mention of "full coverage of your car hire" on the contract to find that in fact, this applied to the insurance of the car hire only. The wording was misleading although to be fair, I thought the £100 quoted were rather cheap for a car hire!! In any event, Voyage Privé deducted those £100, which was much appreciated. I have travelled with Voyage Privé before and have always been satisfied both by the service as well as the offers themselves.
I will certainly look again for my next trip!
Thank you!

Reply from Voyage Prive
I wont bore you with all the details but VP failed to deliver on a promised booking of a short but expensive holiday for my wife and two young daughters. After a long battle with their so-called support team (who’s office was closed at the time of the problem - surprise), an insulting and pathetic tiny cash offer was made by way of what they considered compensation. Of course, this didn’t come even close to putting right the huge disappointment of my family, particularly children in floods of tears when they were unable to access their hotel on arrival. VP didn’t seem to have any concept of the real upset having flown my family half way across the world only to not deliver what was promised and paid for. All they want to do is blame the local hotels - from which they themselves recover costs for failures. So who got shafted? - the stranded customers of course. Be very careful using this company if you think they have your back. They don’t.

Reply from Voyage Prive
Voyage Privé is always my first choice booking a holiday. Never felt!

Reply from Voyage Prive
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.