Just returned from another fantastic holiday booked through Voyage Prive, this time to Kreata! We had great holiday. We did have a small hiccup when checking in on line on our way back when we discove... See more
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Voyage Prive are our preferred travel company , offering holidays and quality with an excellent price perforance. What I also like is that they are easy to speak to and helpful. 5 stars all the way... See more
Very disappointed. I booked a packaged holiday, or so I thought. I selected their with flight option and selected the airport and departure date and duration. Only when I paid that the booking tel... See more
Company replied
Have had wonderful holidays through Voyage Prive. Booking is straight forward, hotels are excellent, wellcoming and spotless. I can't praise them enough.
Company details
Information provided by various external sources
Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.
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Contact info
France
- www.voyage-prive.com
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The company handled arrangements well…
The company handled arrangements well with one exception. I was met by very good guides everywhere and it was lovely to be met and escorted to hotels, temples etc.
There was one last minute snafu with my airline ticket but Voyage Prive sorted it out.

Reply from Voyage Prive
Great prices but you have to decide…
Great prices but you have to decide quickly as only a few rooms left or flights.good communication and support.will definitely use again.

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Mix up over flights bookings
Mix up over flights bookings, no leeway in changing anything once you click that’s my only cause for concern after mistakenly clicking wrong flight options couldn’t go back & change it within 1minute still they changed venue on one of our stays & the replacement was absolutely brilliant.
Great holiday value for money & would definitely recommend & use again.

Reply from Voyage Prive
Highly recommend
From the beginning of the booking the process was seamless. The price and the quality of the hotel could not be faulted and everything in the right up was correct and didn’t disappoint. With highly recommend this company.

Reply from Voyage Prive
Bait and switch with the pool
Bait and switch with the images of the residence. The fine print stated an indoor pool while the commucation presented on the site, the invoice, the confirmation à magnificent outdoor pool. Meanwhile, it's actually an expensive, private pool off-limit to voyage - privé Travellers. That should be illegal, am curious to see if it will be determined as such.

Reply from Voyage Prive
PICK UP CAR
BIG PROBLEM AND WASTING TIME WHEN I HAD TO PIACH UP MY CAR ...WW WAITED AT LEAST 1 HOUR AND HALF IN ORDER TO GET THE CAR. ONLY ONE EMPLOYER FOR 7 PEOPLE WAITING. WE ALREADY BOOKED VIA "VENTES PRIVéES" THE CAR.
Superb hotel, great location
Superb hotel, great location and a lovely city.
Slow pace of life made it such an enjoyable break

Reply from Voyage Prive
Awful customer service
Awful customer service, errors with booking throughout, everything done as cheaply as possible including an ‘included’ excursion for wine tasting booked a 2 hour drive away from accommodation so we could not possibly go, Rude responses when you do eventually speak to someone, would never ever use this company again.

Reply from Voyage Prive
Great customer service at each stage
From
Booking to stay the service was excellent. The customer service team were super helpful when booking- both online and on the phone. All documents were received in a timely manner and emergency contact details given for the duration of our stay.

Reply from Voyage Prive
Great holidays, excellent accommodations & easy to book.
I’ve travelled with Voyage Privé 4 times now and have had superb holidays every time. The hotels / holidays are always excellent, and Voyage Privé have always been a pleasure to deal with.
Straightforward booking process & the App is good too.

Reply from Voyage Prive
If I could give Voyage Prive 6 stars…
If I could give Voyage Prive 6 stars then I would without hesitation!
I have been on 6 holidays with them in the last 18 months - fabulous every time.
Definitely great value for money - they include little extras within their packages which add to the value without scrimping on their quality. I have travelled on various trips - city breaks (Prague & Berlin) cruises - Adriatic, small boat cruise and Danube river cruise and visited Djerba& Mauritius so far this year! All very different but definitely made that bit better due to booking with Voyage Prive!

Reply from Voyage Prive
Very easy to book answered my queries
Very easy to book answered my queries. Everything flowed well, from the flight , transfers and the hotel was lovely

Reply from Voyage Prive
wonderful trip
I had an absolutely wonderful experience booking my Jewels of the Gulf of Naples tour through Voyage Privé. From the moment I booked until the end of the trip, everything was exceptionally well organised.
The assistance provided throughout the holiday was outstanding. The team was always friendly, professional, and ready to help whenever needed, making the whole experience completely stress-free. Every transfer, excursion, and arrangement ran smoothly, allowing us to relax and enjoy every moment.
The itinerary was fantastic, with the perfect balance of sightseeing and free time. Visiting the beautiful islands and the stunning Gulf of Naples was an unforgettable experience, and every detail was carefully planned.
I am extremely satisfied with the quality of the service and the excellent organisation. It exceeded my expectations in every way.
I would highly recommend Voyage Privé to anyone looking for a well-organised, high-quality holiday with excellent customer care. I will definitely book with Voyage Privé again in the future.
Thank you for making this such a memorable and enjoyable trip!

Reply from Voyage Prive
Beautiful hotel amazing place
Beautiful hotel amazing place, fantastic transfers, everything is arranged and seamless

Reply from Voyage Prive
Very easy to use site which offers excellent holidays at affordable prices
I have always found it very easy to book hotels and holiday packages through Voyage Privé. They offer excellent discounts on some of the very expensive hotels around the world which I would not normally be able to afford.

Reply from Voyage Prive
poor customer service
While the holidays are usually good, there is never any help if there's an issue

Reply from Voyage Prive
Booking was super easy
Booking was super easy
I have been on many holidays with
Voyage Privé and never had any issues or problems.

Reply from Voyage Prive
LISBON JULY 2026
Easy to make booking
Good value hotel
Description accurate
Easy check in
Room as described

Reply from Voyage Prive
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