VRAIReviews 

I had the pleasure of working with Marielle. She was incredibly knowledgeable and meticulous with the selection process, finding my partner the perfect ring. As we live in Vancouver, we had multiple online consultations with her and the entire process was extremely smooth. Thank you again Marielle Redlin.

I’m so happy I chose VRAI for my upgraded engagement ring. From the very first interaction to the final product, the entire experience was seamless. Debbie, who assisted me from Madrid during my virtual appointment, was wonderful. She was very friendly and helpful, guiding me through the process with detailed information. The ring itself is absolutely stunning and the quality is exceptional. Thank you, VRAI, for making this such a memorable experience.

Working with Brent was an absolute delight! We couldn’t be happier with the ring, and he made the whole experience enjoyable and special for us. Highly recommend!!

My friend and I went to Vrai to look at a bracelet for her daughter and rings for ourselves. Sarah showed us lots of options and was knowledgeable and really helpful. I loved that there was no pressure to buy and the atmosphere was warm and welcoming. We came back and I ended up purchasing two lovely rings with Sarah. The staff is wonderfully professional and know their product well, helping us make choices that work for us.

I had an amazing experience with VRAI. If you have the opportunity to work with Sarah Marks, I would 1000% recommend her, she was so helpful and communicative throughout the entire process. I went through a custom design, and I'm so happy with the results. Their design team and Sarah put up with all of my suggestions, tweaks, and changes, we did various rounds of iteration until we arrived at exactly what I had been looking for. Everything was really easy and thorough. The diamond and ring look incredible, even better than what I had expected from pictures, video calls, and renders. Can't recommend this enough.

Sarah, if you're reading this, thank you so much for all of your help! Couldn't have done it without you!

Buying an engagement ring at VRAI Chicago was an all-in-all excellent experience. They offer a wide variety of stone cuts and settings, as well as ring designs and materials. After taking advantage of several consultations (in person, as well as via email and video conferencing), we are very happy with the made-to-order ring.

It seems like based on the reviews here, it heavily depends on the VRAI rep you work with. Christopher Mossman has gone overboard in helping get an engagement ring for my fiancé. He helped so much that I thought he took commission, but he doesn't. He has a lot of passion, and I commend him for that. The diamond I bought was the best quality I've seen compared to many other jewelers that I've shopped around with.

Still waiting for my free ring sizer from them after 4 weeks. WS about to buy one of their engagement rings but they can am it now.

My boyfriend and I started looking at engagement rings together and started with VRAI (their Chicago Gold Coast location). It was such an excellent first appointment - Andrea was so warm and welcoming yet very informative. She was patient as I was indecisive and gave me a huge selection of rings to try on and look at. We also learned a lot about what to even look for when thinking about diamonds and settings. It was a really good experience and we're so glad we started with them! Could not recommend Andrea enough.

We had a positive experience at VRAI Chicago. Andrea Mamula was informative, honest, and patient. Looking forward to the rest of the process of finalizing my ring with Andrea and VRAI!

Paris made it so easy for us to decide what Engagement Ring we wanted. She was incredibly friendly and helpful, and answered any questions we had. The process seemed overwhelming before meeting with Paris at Vrai but now we have a piece of mind knowing we are buying from a wonderful company!

Andrea Mamula was fantastic in helping us find our dream engagement ring and wedding bands. She was patient, accommodating, and offered helpful advice about selecting the best choice for us. We would recommend her to anyone and appreciate her help in such a huge decision and purchase in our lives!

We had the pleasure of working with Paris Jackson-Harris. She was very nice, professional and accommodating. We are on the west coast and she zoomed with us (east coast time) which was very late for her. She picked a diamond for me that I love.

Debbie M.

Andrea Mamula helped me find the perfect engagement ring and was patient and knowledgeable. She brought a variety of versions of what I was looking for and had great advice/tips. I never felt pressure to buy something I did not want and felt like I was heard. The ring was well received and added greatly to how special our engagement was.

We had an appointment with Christopher. He guided us through choosing the setting and the right diamond with a lot of professional knowledge. VRAI was the second store we shopped and because of the seamless process and impeccable customer service, we purchased the ring on the day of.

Christopher Mossman made the whole experience of buying an engagement ring extremely easy! He showed us different settings and diamonds, dove into the "4 C's", and answered all of our questions. I would recommend Christopher, this VRAI location, and their products to anyone.

I want to thank Elan for the professionalism, knowledge and easy process in helping me choose the perfect ring for the biggest question in life and love, Will You Marry Me.

I enjoyed the process of being able to see all the possible options and getting a better understanding on the 4 Cs of a diamond. Elan understand what I was looking for, the vision and what would fit best for my girlfriend.

I would recommend anyone to Elan and VRAI for the best, easy and straightforward experience.

I enjoyed being able to also go on their website and create a ring and see all the available options.

For my birthday my boyfriend bought me this beautiful “Orion” bracelet. I recently saw they had matching earrings, and fell in love! I saw they were out of stock so I contacted the store to see if they happened to have them or a back order date. Andrea went above and beyond! She found pieced together a pair out of all the retail locations! Shortly after they arrived quickly to my door. She was there every step of the way and made sure to update me. I can’t wait to purchase the Orion ring and build my engagement ring here! I will continue working with her in the future!

Christopher was a friendly and knowledgeable guide throughout the process! He was able to show me multiple styles and carat sizes, and explained the different diamond standards clearly.

10/10 customer service! Thank you Emily for working with me and helping me get the ring of my dream! Would absolutely recommend Vrai.