V Shred Reviews 13,448

TrustScore 2.5 out of 5

2.7

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the high cost of the programs and products, feeling they underdelivered for the price. Customers frequently reported issues with the product itself, noting a lack of results, changes in product formulation, and generic meal plans that were not tailored to individual needs or dietary restrictions. Reviewers also found the staff inconsistent, with high turnover among coaches and a perceived lack of empathy or understanding. Some people were dissatisfied with the refund process, describing it as difficult to navigate, with concerns about how requests were handled. Conversely, a small portion of people felt satisfied with the customer service, highlighting instances where staff were professional, helpful, and resolved issues promptly, sometimes even issuing refunds after initial difficulties.

What people talk about most

Product

Consumers find product to be ambiguous, with some expressing satisfaction and recommending them, while others... See more

Fitness

Clients share ambiguous opinions on fitness. Many reviewers report significant weight loss and increased... See more

Staff

Reviewers mention ambiguous feedback about staff. While many customers praise the staff, highlighting their... See more

Refund

Users describe ambiguous interactions with refund. Many customers report significant difficulties in... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise the wonderful and professional... See more

Price

Customers had negative experiences with price, frequently expressing dissatisfaction with unexpected and high... See more

Based on these reviews

Rated 3 out of 5 stars

I like the app, and the overall concept of the program, but it has underdelivered for the cost. High turn over of couches and the success team. Lack of consistence from one couch to another. I have... See more

Company replied

Rated 3 out of 5 stars

What they promised and what I got was a bit different. The coach does respond but the customization of my meal plan is pretty limited. I've done other programs that had more encouraging coaches. I'd... See more

Company replied

Rated 2 out of 5 stars

Update - after leaving this review Vshred have reached out and agreed to a refund I purchased this via Facebook on March 18th. The payment went through immediately but I have received NOTHING,... See more

Company replied


Company details

  1. #75 of 81 best companies in Fitness and Nutrition Service

Written by the company

With over 4 million satisfied customers, V Shred is one of the leading brands in online fitness, nutrition, and personal training. Our goal is to transform lives and educate our raving fans in the process! The V Shred Team is committed to helping each and every one of our customers achieve their goals.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

13K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

This plan really works!!

This program is truly amazing. I had doubts when I first read about it, but I decided to try it anyway.
The Customized meal plan is fantastic. I didn't think I could lose weight with all the food that I'm able to eat every day, but I did. I'm the kind of person that needs to be shown meal plans, that's why this is so perfect.
I can't say enough about the 1 on 1 Coaching. I personally think this is the key to success. My coach Chase, has been the best. He's always supportive, encouraging and always there to help in any way needed.
If you commit to this and are 100% honest with your coach, you'll succeed. I have.

July 15, 2025
Unprompted review
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Reply from V Shred

Thank you so much for sharing your experience! We're beyond thrilled to hear how much you're loving the customized meal plans and that Chase has been such an awesome coach for you. Your commitment and honesty truly make all the difference, and we're proud to be part of your journey. Keep up the amazing work—you've got this! 💪🔥 #TeamVShred

Rated 1 out of 5 stars

Everything about this company is sus!

December 6, 2025
Unprompted review
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Reply from V Shred

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page. Thanks!

Rated 5 out of 5 stars

Great customer service.

Customer service was great and quick to respond. My order was delivered to the wrong location, the delivery photo clearly showed the mistake and my order was immediately replaced.

November 30, 2025
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Reply from V Shred

Hi! Thanks so much for sharing your experience. We're really glad we could make things right quickly for you. If you ever need anything else, just give us a shout! We're here to help 😊💪

Rated 4 out of 5 stars

Bump in the road

There was a small issue finding a coach to work with me and a glitch in getting paperwork filled out. They did work to get it resolved and the plan and coach is very good, helpful, knowledgeable and it is working.

November 6, 2025
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Reply from V Shred

Thank you so much for sharing your experience! We’re really glad to hear you’re feeling supported and making progress. We love cheering you on and seeing you believe in yourself a little more each day. Keep showing up just like this you’re doing amazing.

Rated 1 out of 5 stars

Think twice before becoming involved with VShred

I was interested but was rushed thru the program cost and before I really had time to clearly examine the commitment thoroughly I was signed up for a $3,997.00-6 month program.
I then got a promotion at work, which included travel and I tried to get out of the V-Shred program, delay it, or just stop and get a refund.
To be clear, I NEVER started the program, never dealt with a trainer, or had one exercise session, ordered no foods. I was sent their vitamin supplements for a hefty additional monthly cost, another expense. Now I really needed to stop the entire program, because I could not do the time commitment.
My contact, Abby Graham, resolution coordinator, would NOT refund my money. He told me they had already done so much planning, programming, time commitments toward my program. Anyone who owns a computer, with files, knows you choose the applicable file, for the profile you fill out and VShred is DONE with any personally designed program.
VShred would not refund my money. They refused to consider a refund. They, Abby Graham, said they would refund $2000.00. Nice profit for them doing nothing, right?
I wanted to take them to small claims court, but my schedule was insane and even with the court paperwork pretty simple, it just didn't seem workable.
So finally, after many emails back and forth, over several months, a court demand letter from me, they would not consider refunding the program cost. At that time, I said refund the $2000.00, as I did not see one glimmer of VShred doing the right thing and I just did not have the time to continually deal with all of it. A consumer would think that if your were not going to use a service based entity that the entity would be professional and refund monies. No way did that happen with VShred.
This company might be right for some, but in my case, I felt them to be greedy and extremely non-professional as a business entity. So, if this behavior is their chosen method of operation, think hard if you want to be involved with VShred. I was ripped off for $2000.00, which I do not say lightly, but that is the case in this instance.

April 18, 2025
Unprompted review
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Reply from V Shred

Hi Janie,

Thank you for taking the time to share your experience. We’re very sorry to hear about your frustration, and we understand how disappointing this situation has felt.

After reviewing your account, our records show that you did start communication with your coach and even set a few different start dates as your schedule allowed. That whole time your coach was still uploading custom plans for you based off of your questionnaire you submitted when you signed up. These services are part of the program cost and are non-refundable per the agreement at the time of purchase.

However, we also understand that your schedule changed unexpectedly, and because of that our Resolution Team offered a $2,000 goodwill refund, which you accepted. While this partial refund went beyond what is outlined in our policy, it was offered in an effort to meet you halfway and provide some relief given your circumstances.

We truly regret that your experience did not align with your expectations and that you felt rushed during the purchase process. Your feedback is valuable, and we will use it internally to continue improving the program.

Rated 5 out of 5 stars

I love these products

I love these products! They work! I appreciate the sales, they work for a single mom of three. Just amazing!

January 18, 2025
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Reply from V Shred

Thank you so much for the kind words! We’re thrilled to hear our products are making a difference for you. Being a single mom of three is no small feat — you’re truly amazing! We're here to support you every step of the way. Keep crushing it! 💪😊

Rated 2 out of 5 stars

Worst $6000 I’ve ever spent

Worst $6000 I’ve ever spent. I’m pretty sure that their goal is to keep you losing weight as slowly as possible so that you have to stick in the program for longer and that you need them to achieve your weight loss goals. (of course they’ll argue this to protect themselves). - That way they’ll keep you signing up for more. They claim it’s because it’s more sustainable, but I think they keep you moving at a snails pace in order to ensure you’re going to need to sign up for more lengthy programs which they use slimy, car salesman, manipulative tactics to achieve. I could tell within the first week that I was not going to be excited about the flow, pace, and integrity of the whole V shred system, but the contract is binding and they would not let me out of it. So I hastily was forced to continue in a program that I did not feel solid about. They have “success coordinators and progress meetings”which are masked as opportunities for them to upsell you by persuading you into thinking you need them to achieve your goals. This is a boot camp program that was falsely advertised as the opposite. They claim initially you don’t do a lot of cardio and you can still have freedom in whatever you choose to eat. That is a lie and was falsely advertised. It’s a full-blown diet and exercise regiment with tons of cardio involved. I’ve been nothing but stressed out ( high cortisol) and disappointed for the entire year I’ve been on this program. It’s brought up all kinds of psychological issues, revolving around my relationship with food, eating disorders and shame that I carry for not being able to do the program successfully because they do not address any of those important layers. They put words in your mouth during the assessment so that you feel completely duped and manipulated. I just had my final call with a coordinator recently, and he basically shamed me for dropping out of the program and told me that I would not be able to successfully lose weight on my own. Then he put words in my mouth saying that I was taking full accountability for my lack of success in the program. No, sir, it’s your program that made me unsuccessful. Even though they say if you don’t reach your goals, they’ll refund your money-That’s also a lie. They manipulate you into saying that it’s your own fault when really their system is not full proof for everybody type and they just won’t admit it. You’d be better off having AI design you a workout and diet routine and save yourself several thousand dollars.
Edit: Customer number: becky_follett366965

November 30, 2024
Unprompted review
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Reply from V Shred

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page 24/7.

Rated 5 out of 5 stars

The Vshred actually works i could see…

The Vshred actually works i could see an impact within a couple of weeks and continue to use the product as part of my work out regimen.

October 27, 2025
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Reply from V Shred

That’s awesome to hear! We’re so glad V Shred is making a difference in your workout routine. Keep crushing those goals and let us know if you need any tips or support along the way! 💪🔥

Rated 1 out of 5 stars

Definitely NOT what is described

I purchased the 3 month Metabolism Tune-up program and after 1 month I haven’t even started week 2. The plan is certainly NOT what was promised - I provided my training schedule so that the carb cycling would fit with it, but definitely not. I have addressed this multiple times but still not happening. I raised questions/concerns about the lunches and my being elsewhere - changed but certainly address the specific requests I had. Each time I message and eventually get a response then I’m told 48hrs with the issue not addressed so I reply again - and it’s another 48hrs. Definitely NOT what I was led to believe. Have requested a refund & told that due to the planning involved I couldn’t - I don’t even have the 2nd week after a month. Surely under consumer law a refund is appropriate. Besides, this program was not specifically listed. The plan seems to be very generic & certainly not customised - has things not found in Australia

November 22, 2025
Unprompted review
V Shred logo

Reply from V Shred

Hi Jenny,

Thanks for sharing your experience. We see a task is open with the right team to address this, and they’ll be following up with you to make sure your concerns are fully looked into. We appreciate your patience while they review everything.

Rated 1 out of 5 stars

Be Aware this is a scam

Be Aware this is a scam! What they promise is NOT what you get…. From the beginning, it was expensive and then they tell you, you will have a personal trainer, dietitian, ect, ect. Come to find out you have to search for almost everything yourself on line. You get a meeting if you are lucky with a person, but have to make an appointment, which is kind of a joke. Now I paid for extra monthly meeting and didn’t use them. But I was informed today that i had to give them more money to activate the program that I already paid for. You are better off, finding a 1300 calorie diet to follow and your own exercise program to follow.. Because if you think they are going to follow you, you are badly mistaken. I was going to ask for my money back but oh wait, so sorry to late, my bad!!!!

November 20, 2025
Unprompted review
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Reply from V Shred

Hi there, we are really sorry to hear that you felt disappointed with your experience. We take feedback like this seriously because we want every customer to feel supported and confident in the program.

We requested your information through this platform so we could review your account and understand what happened, but we did not receive a response within the 3-day window and are unable to identify your purchase from the review alone.

If you are open to it, please reach out to us at support@vshred.com
using the email you used to sign up. We genuinely want to take a closer look, address any concerns you may have, and make sure you receive the help and guidance you were expecting.

We hope to hear from you so we can make this right.

Rated 5 out of 5 stars

At first I had problems with some…

At first I had problems with some products not showing up and the order somehow fell to ship and there was confusion about three bottles showed up, but then I had another order for three more and after that did not show up, they fixed it and added another bottle I was very happy. It’s still in transit.

October 23, 2025
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Reply from V Shred

Hey Jared! Thanks so much for your patience and for sticking with us through the mix-up. We’re really glad to hear everything got sorted out and you’re happy with the extra bottle! If you need anything else while your order is in transit, just give us a shout. We’ve got your back! 😊💪

Rated 5 out of 5 stars

This stuff really works

I drink your protein shake dailyweigh110 lbs 69 yrs old clothes size o healthy as a horse I give your shake the credit
Sent from my iPhoneLinda Barbosa








November 16, 2025
Unprompted review
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Reply from V Shred

Hey Linda! Wow, thank you so much for sharing your story and love for our protein shake. We're thrilled to hear it’s been such a great part of your healthy lifestyle! Keep thriving and enjoying those shakes—we’re cheering you on every step of the way! 💪😊

Rated 4 out of 5 stars

Love the company and pruducts but they…

Love the company and pruducts but they need to fix the cart to enable purchase of multiple producys in one session

September 9, 2025
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Reply from V Shred

Hey! Thanks so much for the love and feedback. We’re really glad you’re enjoying our products! Totally hear you on the cart issue—we'll pass this to our team to investigate the issue. You can also reach out to support at https://vshred.com/contact. Appreciate your patience and support! 😊💪

Rated 5 out of 5 stars

Tannesha assisted me via Live Chat with…

Tannesha assisted me via Live Chat with such thorough professionalism and excellent customer service! This just goes to show what a top rate, first class business this is with individuals like this working for this company! I am extremely impressed and wouldn’t hesitate for a second to do further business should the need arise in the future. I will certainly be sure to tell everyone I know about the excellent customer service I received and to trust this company wholeheartedly. They stand behind every single word they say! Thank you!! Liane W. 11/15/2025

November 15, 2025
Unprompted review
V Shred logo

Reply from V Shred

Hi Liane! Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Tannesha provided you with top-notch service! It means the world to us to know we’ve earned your trust, and we’re always here whenever you need us. Thanks again for spreading the word—you're the best! 😊💪

Rated 5 out of 5 stars

Great products and support

Great products and support

October 18, 2025
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Reply from V Shred

Thanks so much for the awesome feedback! We're thrilled to hear you're loving our products and support. We're here for you every step of the way! 💪😊

Rated 1 out of 5 stars

Weekly food plans are useless if you…

Weekly food plans are useless if you can’t print them out. Also plan to be overwhelmed by the number of calls, texts, and emails… always trying to upsell you with something else.

December 3, 2024
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Reply from V Shred

Hello Belinda!

We’re really sorry things felt overwhelming — that’s never our intention. You’ve been removed from all marketing emails, so you won’t get any more of those messages.

We also reached out to your coach to make sure you’re fully supported with your plan and staying on track with your goals. If you have any questions or need support, please reach out to us anytime at support@vshred.com or visit vshred.com/help for our live chat option. We’re also available on any of our social media platforms 24/7.

We want you to feel confident, supported, and excited about your journey. You’re not alone in this, and we’re here to help every step of the way!💪🏻

Rated 5 out of 5 stars

Skeptical at first

Honestly, I was very skeptical at first. After two months taking test boost max I didn’t see any results and even wrote an email about my experience. I decided to order another 3 months and get burn 2.0 with it and that’s when the results started showing! From August to October I dropped about 10lbs of fat and really started seeing lean muscle. Burn has helped with my sweet cravings and I don’t over eat. I would definitely recommend stacking the two together if your goal is lean muscle.

November 12, 2025
Unprompted review
V Shred logo

Reply from V Shred

Thanks so much for sharing your experience and for giving the products another try. It’s great to hear your patience and consistency paid off. Test Boost Max and Burn 2.0 can complement each other really well when used with a solid fitness and nutrition routine, and your progress shows that. Dropping 10 lbs of fat and seeing lean muscle definition in just a couple of months is impressive! Burn 2.0 helping curb cravings and support better portion control is exactly how it’s designed to work. Keep up the hard work, you’re clearly on the right track.

Rated 2 out of 5 stars

Dear VShred Leadership Team,


Dear VShred Leadership Team,

I’m reaching out to share sincere feedback regarding the recent coach layoffs and how they were handled. I fully understand that business decisions and restructuring happen, but the manner in which this was carried out — sudden, with no warning or transition — was extremely disappointing and, in my opinion, deeply disrespectful to both coaches and clients.

Coaches and clients are the two pillars of VShred’s success. The rapport, trust, and consistency built between them are the foundation of client retention and results. Ending those relationships abruptly, without notice or communication, disregards that bond and undermines the client’s trust in the brand.

Many of my clients renewed directly because of the progress and relationship we built together — one even signed a 24-month renewal just last month. For them to suddenly be reassigned without explanation isn’t just inconsiderate; it’s damaging to their experience and to the company’s credibility.

I truly believe there’s a better way. Allowing coaches who are being phased out to continue working with their current clients — while pausing new assignments — would maintain client satisfaction and protect brand integrity without affecting the bottom line.

I’m not staying quiet about this — not out of resentment, but because it’s the right thing to do. I’ve been proud to represent VShred and to serve its clients with dedication and professionalism. But the way this process was handled shows a lack of care for the very people who make this business possible.

VShred can and should do better — for the sake of its coaches, its clients, and the values the brand claims to stand for. I hope you’ll take this feedback to heart and begin shaping a more respectful, transparent offboarding process going forward.

Respectfully,
SS
Former VShred Coach

November 5, 2025
Unprompted review
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Reply from V Shred

Thank you for sharing your feedback. At V Shred, we value both our clients and the coaches who support them, and we take all concerns seriously.

For security and privacy reasons, we follow a standard process when any contractor relationship ends. This includes promptly suspending system access, transitioning client access and ensuring their coaching continues. While transitions can feel sudden, this approach helps us protect client information and maintain consistent support.

We take very seriously the dedication of all individuals who have contributed to our coaching programs, and we continuously evaluate our processes to ensure we are operating in a way that best supports our clients and our team.

We appreciate the time you spent with V Shred and the effort you put into supporting your clients.

We wish you the best in your future endeavors.

Rated 5 out of 5 stars

Great experience with the app

Great experience with the app. Love it. Too many emails when you are busy trying to keep on top of it

October 15, 2025
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Reply from V Shred

So glad to hear you’re loving the app and finding it helpful! That’s awesome feedback. I totally get what you mean about the emails, they can pile up fast when you’re juggling everything else. The messages are meant to keep you on track and remind you of key steps, but you can always adjust your notification settings or focus on just the ones that help you most. Thanks for sticking with it and sharing your experience, sounds like you’re doing great!

Rated 4 out of 5 stars

V Shred

It was a process to get started, a lot of video to get through. Once you figure out how much your willing to purchase you can start. I have a coach that is very supportive and has been effective, responsive and helpful. All of it helped me get to my first 2 goals!

October 12, 2025
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Reply from V Shred

Hey! Thanks so much for sharing your experience. We totally get that getting started can feel like a lot, but we're so happy to hear your coach has been supportive and that you’re hitting those goals. Keep up the awesome work—you’ve got this! If you ever need anything, we’re here for you. 💪😊

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