Totally disappointed to vt market they hold my withdraw saying it's under review for what I don't 213$ in there I don't know how to react they didn't give any reason for holding I m new in tradin... See more
Company replied
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See what reviewers are saying
My manager Yassin BC has helped me more than a lot , he explains everything to perfection he makes me feel heard and supported I could not built my trading career without yassin Bc. Every time I need... See more
Company replied
My ever 1st trading platform with best customer support among most brokers.... and also seen very controlled market insted of price manipulation..... so yes this is one of the best brokers
Company replied
My issue is a withdrawal issue, But hee said 1-3 business working days you will receive your withdrawal, if not then contact with us , I will wait 3 days if my issue is not resolved then , i will... See more
Company replied
Company details
About VT Markets
Written by the company
Looking for a broker you can trust?
Look no further than VT Markets!
Established in Sydney, Australia in 2015, VT Markets is a regulated broker with 8 years of global experience. Serving clients in 160+ countries, we execute over 4 million trades monthly, with a trade volume exceeding $200 billion.
We make trading easy for you!
Whether you are a beginner or an experienced trader, with transparent account types, low costs, user-friendly platforms, education, and 24/7 support, we ensure you stay focused on what matters most – your success.
Why choose VT Markets?
Fast and easy start:
Wide range of investment options:
User-friendly trading platforms:
Transparent account conditions:
Supportive trading environment:
Attractive Bonuses:
| Start Trading |
VT Markets starter bonus
Written by the company
- Begin trading with VT Markets today and enjoy 50% welcome bonus
- Open a trading account with VT Markets today and enjoy your 50% welcome bonus
Contact info
9 Lillian Avenue, Lilianton Boksburg, 1459, Gauteng, South Africa
- info@vtmarkets.com
- vtmarkets.com
You should know
3.9
Great
3K reviews
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This is my second review since they…
This is my second review since they replied my first one and said they have emailed me but i have yet to receive any email or update. Please VTMarkets. This is my first time having the problem.
My UID : 227047
March 10, 2026
Unprompted review
Reply from VT Markets
Hi there! We sincerely apologize for any inconvenience you've experienced while trading on our platform. Our support team has been notified about the matter and has reached out. If you still have any concerns or would like to follow up, please do not hesitate to contact our Support Team at info@vtmarkets.com (mailto:info@vtmarkets.com). Thank you!
Good reply and fast
March 12, 2026
Reply from VT Markets
Hello! We strive to provide our users with the best experience. Thank you very much for your 5-star review!
good support
March 12, 2026
Reply from VT Markets
Hello! We strive to provide our users with the best experience. Thank you very much for your 5-star review!
It's doing they're job very good
It's doing they're job very good. even I don't if it's a real person but it's fine.
March 12, 2026
Reply from VT Markets
Thank you for your wonderful review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us as a client. Your support motivates us to continue enhancing our services. We value your trust and look forward to serving you again soon.
⚠️ Alert for VT Markets traders ⚠️
I want to share my experience with VT Markets. After a highly profitable trade, my account was frozen and withdrawals were blocked without any clear explanation.
I’ve noticed that this seems to happen with large profits, and the customer support response is very slow and not transparent. Many traders have reported similar issues online, suggesting that this is a recurring problem.
If you are planning to trade with VT Markets, be very cautious, especially with large amounts. Make sure you understand the risks and be prepared in case your funds become inaccessible.
I know a good lawyer !
March 10, 2026
Unprompted review
Reply from VT Markets
Hello! We apologise for the inconvenience you've experienced. We were unable to locate your details in our system with the information on Trustpilot. Therefore, to better address the matter, please email our Customer Support at info@vtmarkets.com (mailto:info@vtmarkets.com) or your account manager. Please use your registered email address or inform us of your trading account number. You may also respond to our 'Find Reviewer' request on Trustpilot for more assistance. Thank you.
My manager Yassin BC has helped me more…
My manager Yassin BC has helped me more than a lot , he explains everything to perfection he makes me feel heard and supported I could not built my trading career without yassin Bc.
Every time I need help Yasin helps me out without question asked and because of that I will forever stay on VT markets and keep trading on the platfrom
March 11, 2026
Unprompted review
Reply from VT Markets
Thank you for your wonderful review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us as a client. Your support motivates us to continue enhancing our services. We value your trust and look forward to serving you again soon.
Fast response
March 12, 2026
Reply from VT Markets
Thank you so much for your positive review. We're honored by the feedback and are thrilled that your customer service experience was exceptional! Clients like you inspire us to improve and deliver outstanding services. We truly appreciate your trust!
Withdrawal blocked
Withdrawal blocked – very concerning experience
I requested a withdrawal 4000 eur from my VT Markets account (Account ID: 24968779). My account is fully verified and all required procedures have been completed.
However, my withdrawal request was declined with the reason “Account Activity Review”. Since then, I have contacted customer support multiple times through chat and email, but I keep receiving the same response that my case is “under review”.
No clear explanation has been provided and the withdrawal process seems unnecessarily delayed.
As a trader, this situation is very concerning. A legitimate broker should process withdrawals transparently and within a reasonable timeframe.
I hope VT Markets resolves this issue quickly and processes my withdrawal. Otherwise, I will escalate this matter to financial regulators and other public platforms.
March 11, 2026
Unprompted review
Reply from VT Markets
Hi there! We sincerely apologize for any inconvenience you've experienced while trading on our platform. Our support team has been notified about the matter and has reached out. If you still have any concerns or would like to follow up, please do not hesitate to contact our Support Team at info@vtmarkets.com (mailto:info@vtmarkets.com). Thank you!
“Account blocked and funds held for 3 weeks”
Title: Account blocked for more than 3 weeks and no support response
I am extremely concerned about my experience with VT Markets.
My trading account has been blocked for more than three weeks and I have received absolutely no explanation. I contacted support several times and they only ask me to send an email, but the emails are never answered.
Because of this, I currently cannot access my account or withdraw my own funds.
This situation is very worrying because a broker should never hold a client's money without explanation or support.
I am publicly requesting VT Markets to urgently review my case, unblock my account or process my withdrawal immediately.
If this issue is not resolved soon, I will escalate the case to financial regulatory authorities and investor protection organizations.
I hope VT Markets resolves this situation quickly and professionally.
Here is my account number: 24433728
It's no use contacting that email address provided; I've already contacted the "complacency" team and there's simply no response. You always say that it Analyzing the situation, if you don't have the capacity to resolve a customer's problem in 3 weeks, perhaps you should examine whether your support system is functioning properly.
February 24, 2026
Unprompted review
Reply from VT Markets
Hello! We apologise for the inconvenience you've experienced. We were unable to locate your details in our system with the information on Trustpilot. Therefore, to better address the matter, please email our Customer Support at info@vtmarkets.com (mailto:info@vtmarkets.com) or your account manager. Please use your registered email address or inform us of your trading account number. You may also respond to our 'Find Reviewer' request on Trustpilot for more assistance. Thank you.
Great customer service from Adriana
Great customer service from Adriana. Quick answer.
March 10, 2026
Reply from VT Markets
Thank you for your wonderful review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us as a client. Your support motivates us to continue enhancing our services. We value your trust and look forward to serving you again soon.
the response was good
March 10, 2026
Reply from VT Markets
Thank you for your wonderful review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us as a client. Your support motivates us to continue enhancing our services. We value your trust and look forward to serving you again soon.
disponibile gentile e risposta ottimale…
disponibile gentile e risposta ottimale grazie
March 10, 2026
Reply from VT Markets
Grazie mille per la tua recensione positiva. Siamo onorati del tuo feedback e siamo entusiasti che la tua esperienza con il servizio clienti sia stata eccezionale! Clienti come te ci ispirano a migliorare e offrire servizi eccellenti. Apprezziamo davvero la tua fiducia!
I have had money stuck in my account…
I have had money stuck in my account for nearly 3 months.
I had a profit after copytrading for about a month but the one I was copying decided to change platform. So I withdraw first the money I put in and then a tried to withdraw the profit afterwards, which you have to do by international bank transfer and can’t do on card directly.
My request got declined (probably my own mistake, but the exact same worked on PUprime) but the they banned me or something from withdrawel.
I have been writing to both the mail and the live support and they have insured me that someone else is taken care of it. I think they have said this about 10 times but nothing is happening.
Now I have decided it’s a scam due to the facts that it really can’t be difficult to open my account again.
March 10, 2026
Unprompted review
Reply from VT Markets
Hi there! We sincerely apologize for any inconvenience you've experienced while trading on our platform. Our support team has been notified about the matter and has reached out. If you still have any concerns or would like to follow up, please do not hesitate to contact our Support Team at info@vtmarkets.com (mailto:info@vtmarkets.com). Thank you!
Reply from VT Markets
Thank you so much for your positive review. We're honored by the feedback and are thrilled that your customer service experience was exceptional! Clients like you inspire us to improve and deliver outstanding services. We truly appreciate your trust!
Asking about transfers
Ronna has helped me a lot because I was worried about why a transfer I made to my account was taking too long, and I was also wondering if I had made a mistake in some of the information.
March 10, 2026
Reply from VT Markets
Thank you for your wonderful review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us as a client. Your support motivates us to continue enhancing our services. We value your trust and look forward to serving you again soon.
very helpful
March 9, 2026
Reply from VT Markets
Hello! We strive to provide our users with the best experience. Thank you very much for your 5-star review!
Reply from VT Markets
Thank you so much for your positive review. We're honored by the feedback and are thrilled that your customer service experience was exceptional! Clients like you inspire us to improve and deliver outstanding services. We truly appreciate your trust!
Reply from VT Markets
Thank you so much for your positive review. We're honored by the feedback and are thrilled that your customer service experience was exceptional! Clients like you inspire us to improve and deliver outstanding services. We truly appreciate your trust!
Reply from VT Markets
Hello! We strive to provide our users with the best experience. Thank you very much for your 5-star review!
Badr helped me regarding deposit bonus
March 9, 2026
Reply from VT Markets
Thank you so much for your positive review. We're honored by the feedback and are thrilled that your customer service experience was exceptional! Clients like you inspire us to improve and deliver outstanding services. We truly appreciate your trust!
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