Wagnific Reviews 

80
•
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, most reviewers were unhappy with their experience overall. Consumers frequently reported unexpected monthly subscription charges after purchasing what they believed was a simple, low-cost trial or a single product. Many buyers expressed concern because the recurring fees and subscription terms were not clearly disclosed during the initial transaction. Some reviewers were not happy with the cancellation and refund process, stating that charges continued for months even after they attempted to stop them. People also mentioned that customer support was difficult to reach and failed to provide proper assistance when customers requested their money back.

What people talk about most

Payment

Customers felt deep frustration regarding unexpected recurring charges after signing up for what they... See more

Price

Reviewers highlight ambiguous aspects of price, noting that initial low-cost purchases of around $19 to $47... See more

Subscription

Consumers find subscriptions to be problematic, reporting unexpected recurring charges after signing up for... See more

Refund

Customers consistently note negative experiences with refund policies, reporting that promised repayments... See more

Cancellation

Users describe negative interactions with cancellation, noting unexpected recurring charges and difficulties... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Do not touch this company with a barge pole! Registration for subscription does not work. When I complained that I'd never received the Ultimate access that I'd paid for they simply debited my card in... See more

Rated 1 out of 5 stars

We signed up for a subscription but didn’t use it much so we canceled, about 4 or 5 months ago. Found we were still being charged. Checked our Wagnific account which shows the account has indeed been... See more

Rated 1 out of 5 stars

Signed up for a trial as I was looking after a very reactive dog while his owner was in recovery. Then discovered they have been taking money from my account every month for the last 6 months. My ban... See more

Rated 1 out of 5 stars

I signed upfor this program thinking it would be great for my dogs, however, I suddenly got Monthly charges taken from my account. I contacted them at customer service asking why they didn't say upfr... See more



Contact info

1.7

Bad

TrustScore 1.5 out of 5

80 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(80)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Unauthorized payments taken

Unauthorized payments taken, no response from customer service

August 28, 2025
Unprompted review
Wagnific logo

Reply from Wagnific

We checked our system and noticed that we have responded to your email, canceled your subscription and refunded you as well.

Rated 5 out of 5 stars

I was mainly looking for something to…

I was mainly looking for something to help my dog relax in the evenings, especially after dinner when she usually gets restless. A friend recommended Wagnific, so I decided to try it. At first, she just seemed a bit puzzled, but by the third night, I noticed she would settle down and lie quietly as soon as the music started. Now it’s become a part of our nightly routine. I let it play softly in the background, and it brings a sense of calm to the whole house — not just for her, but for me too. What I love most is that it works without needing any extra tools or effort.

August 16, 2025
Unprompted review
Rated 1 out of 5 stars

This company is terrible

This company is terrible! You cannot unsubscribe at all! I wanted to try for 7 days at the low price of $19.00 but they have taken three payments from my card of $45.00 and I haven’t even used the service!! There is no way to cancel on their website and no phone number or email to contact them. This is ridiculous! Stay away from this company!!!!

August 21, 2025
Unprompted review
Wagnific logo

Reply from Wagnific

Hi Michelle,

Our email address can be found on our website and contact page. It seems there may have been some misunderstanding about the offer. The $19 plan provides unlimited access, not just a 7-day trial. The 7-day trial you may have seen applies only to the Ultimate Access subscription, which will automatically renew if not canceled within the trial period.

Our system shows that your access details have already been sent to your email. Could you please check your inbox as well as your spam or junk folder in case it landed there?

Rated 2 out of 5 stars

Avoid like the plague.

Decided to try this out, went to purchase, tried to checkout but kept getting sent around in circles to add stuff to order, no confirmation of purchase at any time, however this company took several payments from my bank. I havent even been sent any information to download, even though I have, unknowingly, purchased several times. I have emailed to get refund and not even the decency to reply. I would avoid this company like the plague,

Update: Finally heard from this company and they are giving me a full refund, for that I say Thank you and I have now adjusted my score slightly. However if their website when ordering was more clear or they actually made it more obvious at what point a payment is made we would not have had to go down this route and my dogs might have actually started to benefit from what they are offering.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM BILLING- won't cancel or refund

Scam billing . Signed up for $19.99 one time charge for access to melodies course. They charged $19.99, $47 & $48 that same day. My account shows no membership or billing history. Emailed 3 times, and contacted chat. They have now charged an additional 3 months for service and will not respond, cancel or refund.

Contacted your support multiple times- you do not respond or your chat bot indicates it will cancel but still got billed again. Finally had to address through my credit card to have charges reversed but company fought tooth and nail to claim i had a subscription or membership beyond the one time service I signed up for- although their own website showed I had no membership or subscription.

May 25, 2025
Unprompted review
Wagnific logo

Reply from Wagnific

Hi J. Currie, thank you for your message. Based on our records, you added all the available offers, which is why you were charged $19, $47, and $48. Kindly send us an email at support@wagnific.com.

Rated 2 out of 5 stars

I do not value this at $49/month ongoing charbge

I was initially very pleased with the music service, which provided great support during several storms. However, I was shocked to discover a $49/month charge on my credit card, which I hadn't noticed in the contract. I feel this price is excessive and must have overlooked the details when signing up. I canceled my subscription today.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

"Finally Some Peace and Quiet"

Three children ages 4, 6, and 8 plus one hyperactive beagle named Cooper was a recipe for absolute chaos in our household. Cooper would bark at every sound (and with three kids there are A LOT of sounds), jump on their friends when they came over, and pace constantly like he was on some kind of mission.
The 20-minute melody sessions fit perfectly into our evening routine right before bedtime stories. Now Cooper actually settles down for the evening instead of being wound up until midnight. My kids have noticed too - my 6-year-old told me "Cooper is finally being a good boy, Mommy!"
Family movie nights are actually enjoyable now instead of constantly telling Cooper to settle down. Sometimes the smallest changes make the biggest difference in family life.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

"This old dog learned new tricks"

Well, I'm 73 and not exactly what you'd call "tech savvy" but my granddaughter helped me download this contraption for my little Jack Russell, Patches. She's been getting more anxious as she's gotten older, especially during our frequent desert thunderstorms here in Arizona.
I was skeptical about the whole "binaural melody" business - sounds like something from Star Trek! But I have to admit, Patches does seem more relaxed. She actually stayed on her bed during the last storm instead of hiding under my recliner and shaking like a leaf.
The app is straightforward enough that even this old timer can operate it. Modern technology that actually helps instead of just complicating things!

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

"Adoption Success"

Volunteer at local animal shelter. we've been using this with our most anxious dogs before meet and greets. makes them SO much more adoptable when they're calm and relaxed instead of stressed and reactive.
several dogs that were struggling to find homes for months are now in loving families. anything that helps these babies find their forever homes is worth it

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Office Dog Approved

Brought my rescue pup to our tech startup office but her anxiety was disrupting team meetings and brainstorming sessions. Open office environments can be overstimulating for anxious dogs.
The morning melody routine has made her the perfect office companion. Team morale actually improved with a calm, happy dog around. Sometimes simple solutions scale the best in business settings.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT subscribe to this company

DO NOT subscribe to this company. It is a total rip-off at $80/month. Use Spotify dog music instead, it is equally effective and no where near the cost. The subscription is less than clear and had I known this was the cost I would never have signed up in the first place. Have asked to cancel the subscription, let’s see what happens. 😡😡

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Using other artists' music

Track #5 is by musical artist Chantress Seba, and not an original Wagnific composition. Leads me to believe the other tracks are also inauthentic and that this is not a legitimate service. Sent an email to their support team with no response. No avenue for taking advantage of the 30-day money back guarantee.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Don't do it!

Just ordered this for my 6 month old rescue. Had the chance to play 2 songs and now nothing!!!! No training tips, nothing! What comes up is an extended offer with a coupon, which I don't want because I can't even access what I've paid for!!! I can't reach out to their customer service because I can't find their information to do so!!!! I'd definitely say this is a scam!!! I'm very upset with this so called company!!! Get off the internet and quit stealing off people who are hard workers!!! Try working yourself!!¡!

July 23, 2025
Unprompted review
Wagnific logo

Reply from Wagnific

Hi Andrea,

Our email address can be found on our website and contact page which is support@wagnific.com. Kindly send us an email to help you with accessing your account.

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