Do not touch this company with a barge pole! Registration for subscription does not work. When I complained that I'd never received the Ultimate access that I'd paid for they simply debited my card in... See more
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Review summary
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We signed up for a subscription but didn’t use it much so we canceled, about 4 or 5 months ago. Found we were still being charged. Checked our Wagnific account which shows the account has indeed been... See more
Signed up for a trial as I was looking after a very reactive dog while his owner was in recovery. Then discovered they have been taking money from my account every month for the last 6 months. My ban... See more
I signed upfor this program thinking it would be great for my dogs, however, I suddenly got Monthly charges taken from my account. I contacted them at customer service asking why they didn't say upfr... See more
1.7
Bad
80 reviews
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Country dogs get anxious too
Border collie's reactivity to farm equipment was dangerous. Now she's calm around tractors and trucks. Works rural or city.
July 4, 2025
Unprompted review
Professional trainer endorsement
15 years training dogs, was skeptical but curious. Tried with my own anxious rescue. The neurological approach complements behavioral training perfectly. Now recommending to clients.
July 14, 2025
Unprompted review
My Labrador used to bark at every…
My Labrador used to bark at every sound. Now he chills with Wagnific playing.
July 13, 2025
Unprompted review
Didn’t expect much
Didn’t expect much, but my dog seems way less restless with this on.
July 4, 2025
Unprompted review
Tried this during fireworks
Tried this during fireworks, and my pup was much calmer than usual
July 11, 2025
Unprompted review
Peaceful home at last
With three kids under 10 and a hyperactive beagle, our house was chaos. Daisy would bark at every sound, jump on the kids' friends, and pace constantly. The 20-minute daily sessions fit perfectly into our bedtime routine. Now she's gentle with the kids and visitors actually want to come over again. My 8-year-old says "Daisy is finally happy now." Worth every penny and then some.
July 8, 2025
Unprompted review
Scam - Do not sign up to this.
Scam - while you can log into the website and get the music - which does calm my dog, I paid the supposedly one off fee for lifetime access - they have now taken £87. There is no contact address, email address, phone number or chatbot that I can see on their website. I have very little hope of getting this money back but I have blocked the payment on my bank account so I'm hoping that works. 30th July 2025 After a couple of email chasers and a request through the chat it I got confirmation that my subscription has been cancelled and a refund of last payment.
July 15, 2025
Unprompted review
Reply from Wagnific
Hello Sharon,
Thank you for your feedback and we're glad to hear that the music is helping calm your dog.
Regarding your billing concerns, you purchased additional products.
Our contact information is available on our website including our email address, phone number, and physical address.
You can find these details in the contact section at the top or at the bottom of the website.
If you wish to cancel your purchase or have any billing questions, please contact us at support@wagnific.com or use any of the contact methods listed on our site. Our customer service team will be happy to assist you with your account.
Best regards,
The Wagnific Team
Actually legit
Works. Border collie no longer going crazy during my zoom calls.
July 1, 2025
Unprompted review
Not a onetime fee or lifetime access! It’s a lie
The website said unlimited access, one-time fee and lifetime access. However my card was charged the fee, then the same day another fee more than double, and another large fee at the end of the same month. The portal is not easy to use or at all what I was expecting. It is not simply access to calming music and it is not easy to play on other devices.
June 2, 2025
Unprompted review
Reply from Wagnific
Thank you for your feedback. We understand your concerns about the billing.
To clarify, the 7-day neurological reset program does provide unlimited lifetime access as advertised. The additional charges you're seeing appear to be from other products or services that were added to your account.
If you're not satisfied with any of these additional products or wish to cancel your subscription, please contact us at support@wagnific.com. Our customer service team can review your account details, explain the charges, and process a refund if you're not happy with your purchase.
We also appreciate your feedback about the portal usability and device compatibility - this helps us improve our service.
Best regards,
Wagnific Customer Success Team
Didn't see 'monthly' charge anywhere...
It never said anywhere that it was a monthly fee. I got the $49 life time access but apparently it's life time if you pay monthly. Still trying to get money and might have to cancel my card for them to stop billing. Total scam, Dog TV is on YouTube and you don't have to pay for it (as long as you pay YouTube no ads so works just fine)
July 5, 2025
Unprompted review
Reply from Wagnific
Hi Arlene,
Thank you for your feedback. We understand your concerns about the billing structure.
The core 7-day neurological reset program does provide lifetime access as advertised. It appears you may have additional services or products on your account that have different billing terms, which could explain the ongoing charges.
If you wish to cancel your subscription or have questions about the specific charges on your account, please contact us at support@wagnific.com. Our customer service team can review your account details and help you cancel any unwanted services or process a refund if you're not satisfied.
Thank you,
The Wagnific Team
Be very wary of this company.
Be very wary of this company!
I signed up hoping that the music would help my dog's separation anxiety. I paid £15 for access to the basic program & was offered a free week's trial to the full package. I foolishly clicked yes but have now discovered that they have taken the £36 the same day anyway. I have contacted my bank. Don't bother with this company at all. You can't even stream or download the music. They have scammed me.
June 21, 2025
Unprompted review
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