Waiheke Boutique Reviews 

54
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, most reviewers were let down by their experience overall. Customers frequently complained about extremely poor product quality, noting that items looked nothing like the advertised pictures and were made from cheap synthetic fabrics. Reviewers also mentioned that the sizing was completely incorrect, leading to garments that did not fit properly and felt uncomfortable to wear. Consumers were heavily frustrated by the misleading website, which appeared to be a local boutique but actually shipped low-cost items directly from overseas factories. People additionally noted that the prices were far too high for the low value received, while securing a refund proved extremely difficult due to exorbitant return shipping costs.

What people talk about most

Product

Clients share negative opinions on the product, expressing widespread disappointment regarding poor quality... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment over cheap polyester fabrics... See more

Website

Users describe negative interactions with website, expressing strong dissatisfaction over misleading images... See more

Price

Customers expressed deep disappointment regarding the price, describing items as poor value that is certainly... See more

Refund

Reviewers express deep dissatisfaction regarding refund experiences, noting that getting money back feels... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Offer sales and promotions and dont deliver. Exercise caution when ordering as despite claiming they are associated with Waiheke Island in NZ you have to wait lengthy delivery times as it comes from C... See more

Rated 1 out of 5 stars

False advertising claiming easy returns with money back guarantee. Sizing all wrong and returns cost more than the garment because company is based in China even though it says Waiheke Boutique... See more

Rated 1 out of 5 stars

Total scammers pretending to be a NZ business while re-selling cheap Chinese crap clothing. Fabric very thin and style nothing like the item pictured on the website. Don’t respond to attempts to conta... See more

Rated 1 out of 5 stars

Pack of liars. Dress that arrived look nothing like that advertised. Had no reply to my email complaint. Pretending to be Waiheke Island. Do wished I'd checked Trust Pilot first. I usually do.


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1.3

Bad

TrustScore 1.5 out of 5

54 reviews

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1-star

No history of asking for reviews

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1.3

All reviews

(54)

54 reviews in the last 12 months

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Rated 3 out of 5 stars

I am still waiting after almost a…

After reading all these reviews and like everyone else its been a month since I ordered. I asked for a refund. Have an email back saying they are refunding my credit card. Its not showing yet. Will let you know if and when it does. Makes me wonder if they ever had the garment in the first place. Not changing star rating yet, will see.
Its happened the money is in my account. I will have to up my star rating. I will give them a 3 as in the end I am not out of pocket, but I won't be ordering again.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

I would give a zero if I could

I would give a zero if I could. Wish I’d read the other reviews before ordering.
This is a scam site, the dress I ordered is cheap crap and nothing like the picture.
It was delivered from China with no paperwork to be able to return it.
DON’T order from this site. Waiheke is beautiful - this rubbish is anything but!!

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! No such shop as Waiheke Boutique. It’s a drop shipping company selling Ali express clothes. My dress arrived after 3 weeks and it’s an absolute joke. So thin and see through because the material is something I wouldn’t even use for a dining table. No labels and the same packaging as a SHEIN order. The same “sale ending tonight” that I purchased under, is still going 4 weeks later. I wish I had researched.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM.

Waited 3 weeks for the rubbish to arrive…..from China. I’d given up. Might as well have for it was absolute garbage and went straight in the bag for the op shop. The two 'dresses' look nothing whatsoever like the pictures and are cheap nasty junk. The same pictures that appear on the website also appear on Temu for a much lesser price. If I’d paid little for the two 'garments' and it had arrived in 5 days from Temu I would, perhaps, not be as mad as I am about this site. I thought I’d checked the site out but obviously did not look far enough. My fault.

March 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Pack of scammers!!!!!

I'd give zero stars, but that's not possible

The company is NOT from New Zealand, let alone Waiheke.
After a month, I'm yet to receive the goods. I have asked repeatedly for a refund, as they haven't even SHIPPED yet. But have had every excuse in the book as to why they can't provide that.
Learn from my mistake and don't waste your time, or money, on these scammers. Someone needs to shut them down.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

This site is a total scam

This site is a total scam. Ordered from them over a month ago, thought it was a legitimate company on waiheke island!!. Not received goods, can't trace my order, have emailed them three times and every time I get the run around. Avoid them at all costs.

February 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Sham business

This is a sham business. Website photos have the appearance of quality boutique clothes, but in reality are resold poor quality'Temu' clothes sold at a boutique price.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site - goods not delivered, delaying tactics used when enquiring. Not a NZ site - Luckily I used my Visa for the purchase so have lodged a chargeback claim to get my money back - cannot recommend

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

What a terrible company to deal with

What a terrible company to deal with. Ordered two tops two days later email to say one of the colours is out of stock. No mention of when the order will be sent. Don’t bother buying from this company. Useless at the best.
Maureen.

February 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Buyer beware

Offer sales and promotions and dont deliver. Exercise caution when ordering as despite claiming they are associated with Waiheke Island in NZ you have to wait lengthy delivery times as it comes from China. Mine has been stuck with a carrier Ywen in china for two weeks now with no sign of life. Buyer beware. Contacted the company direct on three occasions to be told its been dispatched and cannot cancel or refund my money. Think it is a scam

February 1, 2026
Unprompted review

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