Waislamaa Reviews 

76
TrustScore 2 out of 5

2.1

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Rated 4 out of 5 stars

Editing after refunds I received reply after review here Just suggesting customer service need to improve to get reply back on time when people feel there money in danger reply is late get upse... See more

Company replied

Rated 1 out of 5 stars

Complete scam, don't believe anything stated on their homepage! I ordered in August, asked several times for delivery updates and since I never got any sort of response asked for a refund, nothing... See more

Rated 1 out of 5 stars

I ordered some oil over 4 weeks ago . The money went out of my account same day, I am still waiting for contact for refund or delivery, I have emailed 5 times but heard nothing contact number is dea... See more

Rated 1 out of 5 stars

Ordered some Cyprus potatoes a month ago and after chasing the order by email and having no response, I’ve still not received my order!! Wish I’d read these reviews before ordering, they’re clearly sc... See more

Company details

  1. Online Marketplace

Written by the company

WAISLAMAA is a lifestyle retailer dedicated to inspiring customers through a unique combination of product creativity and cultural understanding.


Contact info

2.1

Poor

TrustScore 2 out of 5

76 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.1

All reviews

(76)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Felt improvement in customer service

Editing after refunds

I received reply after review here
Just suggesting customer service need to improve to get reply back on time when people feel there money in danger reply is late get upset
Thanks

June 25, 2024
Unprompted review
Waislamaa logo

Reply from Waislamaa

Hi dear customer,

We want to identify you so we can figure out what happened to your order. This review is anonymous and we have had racially motivated reviews because we are a Muslim website, we have received many threats from right wing and Hindu fanatics saying they will do this and the authorities have been informed.

There are many reason for not receiving your order but we want to make it right. So please email us at waislamaa@outlook.com
If you are a genuine customer. If not then this is just another racially motivated negative review!

Kind regards and many thanks
From the waislamaa team!

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Rated 1 out of 5 stars

What a scam business in a Muslim…

What a scam business in a Muslim brand!!! The item I order a month ago is not shipped and I will probably never get it. DO NOT BUY ANYTHING FROM THIS AND REPORT TO AUTHORITIES.

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

Very unprofessional

Very unprofessional! I ordered an item in October and still haven't received it. I've emailed them even messaged them on the website but still haven't heard anything. So anyone new on here trying to order stay away from this website!

October 10, 2023
Unprompted review
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Rated 1 out of 5 stars

Still waiting

If only I had read the reviews about this company. The Charlatans have taken £120 from me for a jumper ten day ago and now I can’t get a response from them.

December 9, 2023
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam, don't believe anything stated on their homepage! I ordered in August, asked several times for delivery updates and since I never got any sort of response asked for a refund, nothing happened.

If someone of Waislamaa is reading this: don't you dare responding to this I should reach out to your mail. I did several times, better delete the promise stated on your homepage that emails will be answered within 24 hours.

Btw, transition of ownership is a pretty weak excuse, since I doubt that any transition would limit the customer service to that extent. That would be a closure then.

November 4, 2023
Unprompted review
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Rated 1 out of 5 stars

Sadly it appears that I also should…

Sadly it appears that I also should have researched this company before ordering vine leaves. As the rest, I to have not recieved my order although they have taken payment.
Who researches a company for a small costing order. Looking at the reviews this is clearly the way they operate. That, and get a staff member, to post a 5 star review....
Please stay away. They are thieves and dont deserve even 1 star.

October 7, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

This is a scam! They took my money and didn’t send me my order. I tried emailing them and they aren’t responding. DO NOT ORDER FROM THEM!!!!

September 10, 2023
Unprompted review
Rated 1 out of 5 stars

Thus company is a scam!.

This company is a scam!..
I ordered back in June 2023 payment was Taken & still yet no delivery 😡..
I’ve sent them numerous emails and automated reply that my query will be delt with with 24 to 48 hours.
Almost 3 months now & nothing.
There is no contact number to call .

June 13, 2023
Unprompted review
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Rated 1 out of 5 stars

Scam

Placed an order in April, not received product emailed them twice no response to either email.

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent!

Ignore the fake 5 star reviews, its a SCAM and they do not ship your order, been 3 weeks since I placed my order and I emailed them multiple times but no respond. Its a fraud!

May 11, 2023
Unprompted review
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Rated 1 out of 5 stars

Ordered some Cyprus potatoes a month…

Ordered some Cyprus potatoes a month ago and after chasing the order by email and having no response, I’ve still not received my order!! Wish I’d read these reviews before ordering, they’re clearly scammers, should be blocked from the internet.

April 28, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service

I ordered a piece of clothing on the 18th of March, and after several emails sent to the customer service address, I have not received a single human reply. The full amount was booked off my account and I have nothing to show for it. Don't order anything from them.

April 7, 2023
Unprompted review

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