While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its flexibility, allowing them to explore at their own pace and delve into historical information. Many appreciate the well-structured tours, clear audio, and the convenience of integrated Google Maps links, which make navigation effortless and enhance the overall user experience. The staff is consistently highlighted for being informative, engaging, and friendly, providing valuable local tips and making the tours enjoyable. However, some people were dissatisfied with specific technical issues, such as problems with images not displaying or written sections not opening on certain devices. A few also mentioned that the background music in some audio tours was distracting and felt out of place. Additionally, some customers found the lack of a physical document to remember the experience a minor drawback.

What people talk about most

Location

Clients share positive opinions on location, appreciating the ability to explore cities like Assisi, Bergamo,... See more

User experience

People report positive experiences with user experience. Many customers found the guides easy to use,... See more

Staff

Users describe positive interactions with staff, consistently praising their guides as engaging, friendly,... See more

Website

Reviewers mention positive feedback about the website. Customers found the digital guide and maps easy to... See more

Service

Customers had positive experiences with service. Many reviewers loved the walking tours, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are man... See more

Rated 5 out of 5 stars

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each... See more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly re... See more

Rated 5 out of 5 stars

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places... See more


Company details

  1. Entertainment Agency
  2. Event Management Company
  3. Tour Operator
  4. Tourist Information Center

Written by the company

A "local" way to visit a city! Bergamo, Venezia, Milano, Verona, and much more! Interesting stories, trivia, food tips, anecdotes from those born and raised in the city in fantastic digital guides, free tours, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

Good experience

Took me awhile to figure out how it works. Realised I need to turn on my Google maps. The link will take me to the first location and once there I just need to select the correct audio to listen to the guide. Lots of information given on each site. Audio was in an American accent. Point to note. It would have been better if the location on the map, indicated as A, B, C etc could match with the audio links as A, B, C etc as well . Because when i reached the location I wasn’t sure which audio to select. That’s why I gave a rating of 4 rather than 5. Otherwise it’s all good ! Well done !

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great walking tour.

Matteo took us on a great walking tour of the historic part of Bergamo with loads of useful information. Would definitely recommend.

April 18, 2025
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Top Informationguid

A very good trip throu verona with helpful, intressting and funny information. Not too long amd not too short! My son (13) and I liked ot!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very good tour

Mateo very nice, good explications, and good recomendations for the rest of the visit in Bergamo.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic walking tour

Fantastic walking tour - so easy to access. Full of brilliant tips and information which made our visit to Bergamo such a great experience.

April 9, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Experience for a First-Time Visitor

I had a great experience with this audio-guided tour! Visiting Palermo, Sicily, for the first time, I felt more confident once I received the tour instructions—it gave me a solid plan to explore the city.

I couldn’t visit all the listed locations in one go, as navigating with the maps app was a bit tricky and took longer than expected. However, the places I did see were absolutely worth it!

The audio tracks were short but informative and engaging, perfect for a first-time visitor like me. The narrator’s voice was pleasant, and I appreciated being able to control the playback speed.

Overall, I really enjoyed my tour!

March 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience

Great experience!
It gives you flexibility when visiting places, the liberty to spend more time or to skip some of the places. Guided with the map, I recommend and would definitely do it again!

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very nice online city tour Verona

Great experiece. Easy to install, easy to follow, to the point the right amount of information to every POI. 6-8 km walk around and inside the nice old town of Verona. we took 5 hours (you can spend more or less time) making use of the nice restaurant recommodations. We also liked the food and restaurant desription at the end of the guide which me made use of in the evenig. Very good!

March 24, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look