While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website and app for being easy to navigate and use, providing valuable and timely information about their credit. Many users appreciate the detailed explanations and suggestions for improving credit scores, highlighting the service as an excellent tool for financial planning and staying informed about credit reports. The customer service is also frequently commended for its helpfulness and continuous updates. However, some customers reported issues with account access, specifically being blocked due to "suspicious IP" addresses, particularly when traveling internationally. A few users also expressed frustration with the difficulty of withdrawing from the service and mentioned receiving notifications at inconvenient times.

What people talk about most

Website

Users describe positive interactions with the website, finding it trustworthy, easy to navigate, and very... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and navigation of the app.... See more

Application

Reviewers highlight positive aspects of the app, praising its ease of use and comprehensive features for... See more

Service

People report positive experiences with service. Customers appreciate the great and high-quality services,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers appreciate the helpful advice and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with WalletHub for about 10 years, if not longer. Always great service! Never had one complaint, concern or issue. Always quick to provide notice to changes on my credit report, tracks all... See more

Company replied

Rated 5 out of 5 stars

I've depended on Wallet Hub for the past 5-6 years for any of my credit needs. From receiving an updated & accurate credit score to keeping you notified about changes to your credit, hands down Wallet... See more

Rated 5 out of 5 stars

This is by far the best way to stay informed of your credit reports with the easiest of ways possible. Simple design without complications and direct notifications that are clear and straight forward... See more

Rated 5 out of 5 stars

I like Wallet Hub because it keeps me updated on my credit score and notifies me with alerts about my credit report. Wallet Hub goes thru each item and allows me to agree or dispute each item. It's ea... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Better then the others-

WalletHub has always been great to me. Wether it's good or bad information I need to read, they know their stuff! The app is pretty easy and useful too!!
Yay WalletHub 😊

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

My experience has been nothing but…

My experience has been nothing but positive. Thank you WalletHub
Here is the extra star just for reaching out and curious to know how to get that last star from me.
Everyone out there Please stay Happy Healthy and Fabulous!!!

May 2, 2025
Unprompted review
WalletHub logo

Reply from WalletHub

Thank you for your review, Brenda! Is there something that we could do to earn a 5-star rating? If you have any suggestions on how WalletHub could improve and enhance your user experience, please don't hesitate to share them with the WalletHub Help team at help@wallethub.com.

Advertisement
Rated 5 out of 5 stars

Wallet hub is great

Wallet hub is a great way to keep up with your score and makes great recommendations on new credit cards and loans Great app

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

Email garbage, inability to signup without taking crap emails

I just want to leave a review and I have accept: "You may also receive regular emails, SMS, and mobile push notifications from Evolution Finance for a number of reasons including deals, offers, alerts, account management, community news and changes to policies or the Terms. You can opt-out of non-essential communications from your WalletHub Account's Settings Page." why do we have to deal with this garbage everywhere

April 27, 2025
Unprompted review
WalletHub logo

Reply from WalletHub

Hi there! It’s completely understandable that receiving additional communications may not be ideal for everyone. To clarify, while WalletHub does require an account to post a review — to help ensure review quality and notify you if a company replies — marketing and promotional notifications can be limited by creating a light account. To do this, fill in your email address and password after writing your review, and select "No" when asked if you are interested in upgrading to a full account. Additionally, after registering, you can further limit non-essential emails, SMS messages, and push notifications from your account settings page.

Rated 5 out of 5 stars

Helpful App!

Wallethub has helped me keep track of my credit score and what I can do to improve it. It also let's me know about credit checks I have so I can keep that under control. It tells me where I am most likely to get another card if I need a balance transfer. I've been using it for several years and have always found it very useful.

April 26, 2025
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Awesome review service

Awesome review service! i like the way they keep you updated ojn your accounts. their portal is easy to navigate and user friendly for anyone!

April 10, 2025
Unprompted review
Rated 4 out of 5 stars

Good from the start…

I have used Wallet Hub since its inception. Most important of all is they are honest and you will get a lot of information.

April 10, 2025
Unprompted review
WalletHub logo

Reply from WalletHub

Thank you for your review, Bill! Is there something that we could do to earn a 5-star rating? If you have any suggestions on how WalletHub could improve and enhance your user experience, please don't hesitate to share them with the WalletHub Help team at help@wallethub.com.

Advertisement
Rated 5 out of 5 stars

The Best Credit Report

WalletHub is the best credit reporter, I even like it better than the 3 credit bureaus, I love when they send me credit report updates cause it keeps me mentally and emotionally at ease. I know if I want to purchase something like a car I actually can.
Thank you! WalletHub 😎😎😎👍👍👍

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

The best of the credit apps

The best of the credit apps. No fluff. Simple instructions on how to directly affect your credit score and great advice in many other facets of your financial well being. Recommend.

April 1, 2025
Unprompted review
Rated 4 out of 5 stars

Good tool

Good tool. Like I am always in the know. Good source of information.

April 1, 2025
Unprompted review
WalletHub logo

Reply from WalletHub

Thank you for your review, Brenda! Is there something that we could do to earn a 5-star rating? If you have any suggestions on how WalletHub could improve and enhance your user experience, please don't hesitate to share them with the WalletHub Help team at help@wallethub.com.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look