Wallmur Reviews 780

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the wallpaper, noting its excellent material, vibrant colors, and ease of installation. Many consumers are thrilled with the stunning results, often highlighting how well the murals fit and enhance their spaces. The delivery service is frequently described as prompt and efficient, with many orders arriving quickly. Additionally, the customer service team is often commended for being helpful, responsive, and providing excellent communication throughout the process. However, some customers experienced issues with their orders, including receiving wallpaper that was short of the required measurements or had quality imperfections like marks or poor adhesive. A few people also noted that the paper quality for peel-and-stick options was thin and prone to tearing. Furthermore, some international customers were surprised by unexpected customs fees upon delivery, which added to the overall cost.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high quality of the wallpaper,... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of the... See more

Order

Consumers find order to be ambiguous. Many reviewers praise the easy ordering process, fast fulfillment, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpful, kind, and... See more

Based on these reviews

Rated 5 out of 5 stars

We recently purchased the Golden Age Large and Dark Floral wallpaper for our living room renovation. We got the premium textured and I adore the thick fabric feel of them and the stunning image is a b... See more

Rated 5 out of 5 stars

THIS WAS THE BEST EXPERIENCE IHAVE EVER HAD WITH ONLINE PURCHSES. THEY SOLVED MY PROBLEM WITH MY DOORS ANS SENT THE PAPER EXACLTY AS PROMISED AND IT LOOKS PERFECT! THE SEAMS MATCH FLAWLESSLY. IT CAME... See more

Company replied

Rated 5 out of 5 stars

From start to finish the communication from the team was excellent. We ordered the Leopards on a Branch mural for our kitchen and we are thrilled with the results. We were slightly nervous having t... See more

Rated 5 out of 5 stars

The designers noticed my dimensions looked off and contacted me before printing so we could fix it! And then the product showed up and my contractor said the materials was the best he’d seen from a qu... See more


Company details

  1. #5 of 6 best companies in Wallpaper Store

Written by the company

Your wall your imagination. Choose wallpaper murals customized, wall decals and decoration for your taste on wallmur.com. Stunning designs collection. Free expedited delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

High quality, beautiful.

Upon arriving, my installer informed me I had chosen an excellent company to purchase from. The installer said the quality of the paper was excellent. I loved the quality and size of the samples provided by Wallmur. I was able to make an informed decsion and visually imagine how the whole project would turn out. Now that the installation is complete I am even happier than I thought I would be. Thank you, Wallmur, for the excellent service, fast responses and beautiful wallpaper!

May 31, 2025
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Reply from Wallmur

Thank you so much, Darryl! We're truly honored by your kind words and thrilled to hear both you and your installer were happy with the quality. We're especially glad the samples helped you visualize the project and that the final result exceeded your expectations. We’d love to work with you again on your next space whenever you're ready. Enjoy your beautiful wallpaper! 😊

Rated 5 out of 5 stars

Quality is the best

I had excellent service, I was very happy with the wallpaper. I asked for it to be customized, and they made it exactly how I wanted.

May 28, 2025
Unprompted review
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Reply from Wallmur

Thank you so much, Marllon! We're so happy to hear you loved the quality and that the custom design matched your vision perfectly. It was a pleasure bringing your idea to life. We'd be excited to help with your next project too! 😊

Rated 5 out of 5 stars

Samples

Quick, fast shipping and the samples were perfect wasn’t expecting a sample of the full picture with a sample of it scaled to actual size. Just need to order the entire piece now.

May 25, 2025
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Reply from Wallmur

Thank you so much, Amanda! We're really glad the samples impressed you and helped you get a clear idea of the full design. We can’t wait to prepare your full wallpaper order. It’s going to look amazing in your space! 😊

Rated 5 out of 5 stars
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Reply from Wallmur

Thank you so much, Joanne! We're happy to hear the sample reached you quickly. Let us know if you need any help choosing the perfect design for your space. We’d love to assist with your full order!

Rated 5 out of 5 stars

Beautiful wallpaper

Beautiful wallpaper! Fast shipping via FedEx. Exceptional customer service. Thank you.

May 27, 2025
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Reply from Wallmur

Thank you so much, Linda! We're so happy you loved the wallpaper and had a great experience with our team. Fast shipping and your kind words mean the world to us. We’d love to help with your next project too! 😊

Rated 5 out of 5 stars

Excellent Service!

They are very good to work with and very quick to respond with any questions that you might have.
Unfortunately we had to replace our mural we purchased 2 1/2 years ago from them because of recent damage to our home and they still had our information and original mural still in their files which made the process quick and easy.
Even with an 8 hour time deference (US - Turkey) their email response was above and beyond!

April 29, 2025
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Reply from Wallmur

Thank you so much, Chris! It means a lot to hear that even after all this time, we could make the replacement process smooth and easy for you. We’re always here to help, no matter the time difference. So glad everything worked out, and we look forward to being part of your next project too! 😊

Rated 5 out of 5 stars

Excellent services and great customer…

Excellent services and great customer service

May 1, 2025
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Reply from Wallmur

Thank you so much, Diomora! We're so happy to hear you had a great experience with our team. Your kind words truly mean a lot. We’d love to assist you again in the future! 😊

Rated 1 out of 5 stars

TOTAL SCAM!!! BUYER BEWARE!

Placed an order, was sent a proof, responded with request for adjustment, they refused and said it was already approved.

I have documented proof that an adjustment was needed. Company was contacted prior about concern of placement and asked me to followup after order. Order was not approved, but I was threatened and harassed after sharing the information publicly. I recieved email after email after email demanding action.

May 11, 2025
Unprompted review
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Reply from Wallmur

This review is not just false; it’s deliberately dishonest. We have full documentation showing that the customer approved the design proof before production began. After giving approval, they attempted to request changes to something clearly not allowed as per our terms.

It's disappointing to see someone twist facts and make baseless accusations after their own approval triggered production. We act with full transparency and fairness, and we stand by our service and communication.

Rated 5 out of 5 stars

BEST WALLPAPER COMPANY I HAVE EVER WORKED WITH

THIS WAS THE BEST EXPERIENCE IHAVE EVER HAD WITH ONLINE PURCHSES. THEY SOLVED MY PROBLEM WITH MY DOORS ANS SENT THE PAPER EXACLTY AS PROMISED AND IT LOOKS PERFECT! THE SEAMS MATCH FLAWLESSLY. IT CAME SUPER QUICKLY . I WAS SO SKEPTICAL AFTER HAVING TWO REALLY BAD SITUATIONS WITH 2 OTHER WALLPAPER COMPANIES. I AM NOT EXAGGERATING THIS COMPANY REALLY HAS IT TOGETHER. I WOULD GIVE THEM A 5+ IF I COULD.
THANK YOU...

April 30, 2025
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Reply from Wallmur

Thank you so much, Margaret! Your message truly made our day. We're beyond happy to hear everything went perfectly and that we could turn things around after your past experiences. It means the world to know the seams matched flawlessly and the delivery was quick. We’re always here if you need anything and already excited for your next project! 😊

Rated 5 out of 5 stars

First Time Try

The watercolors on the print are nicely done.
I used the cylinder it came in to roll over the product to work out any bubbles. Just a trick I figured out.
I hung the cut outs with painters tape first to get a perspective of space.
I love the look of the finished product. It blends so well.

April 27, 2025
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Reply from Wallmur

Thank you so much, Kathy! We're thrilled you loved how the design turned out and appreciate you sharing your clever tips. It’s wonderful to hear the final look blended perfectly. Wishing you lots of joy in your refreshed space! 😊

Rated 5 out of 5 stars

I’m in love with these wallpaper I…

I’m in love with these wallpaper I ordered textured ones and the quality of wallpaper was outstanding very easy to work with and the colors were same as shown in pictures perfect!

April 21, 2025
Unprompted review
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Reply from Wallmur

Thank you so much, Maria! We're so glad you loved the textured wallpaper and found the quality and colors just as expected. It means the world to hear it was easy to work with. We can’t wait to be part of your next project too! 😊

Rated 5 out of 5 stars

Flawless!

Responsive team, superb quality paper and their customer service is flawless! A friend, who mounted the mural for me, is a professional decorator and he said the mural I had chosen was 'exquisite and of top quality manufacture'! Easy to hang, accurately measured. Will order again and again!

February 10, 2025
Unprompted review
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Reply from Wallmur

Thank you so much, Katherine! We're truly honored by your words and thrilled that both you and your decorator were impressed with the quality. Knowing it was easy to hang and perfectly measured makes us even happier. We can’t wait to create more for your future spaces! 😊

Rated 5 out of 5 stars

We're happy with our purchase

We're happy with our purchase! This was our first order from Wallmur and I'm happy we chose them. Wallpaper arrived fast, all measurements were correct, and colors right. Would highly recommend !

April 3, 2025
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Reply from Wallmur

Thank you so much, Anastasia, for sharing your experience. We’re very happy to hear that your first order went smoothly and that everything from delivery speed to the colors and measurements matched your expectations. Your recommendation truly means a lot. We look forward to helping you with your next project.

Rated 5 out of 5 stars

Love our wallpaper

The wallpaper we chose was perfect. The colours looked, the quality is great. We are very happy with wallmur and will definitely order more! Thanks!

March 27, 2025
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Reply from Wallmur

Thank you so much, Shellina. We're so glad to hear that you’re happy with the wallpaper and that the colors and quality met your expectations. It’s always great to know when a design turns out just right. We’d be happy to assist with your next project whenever you're ready!

Rated 5 out of 5 stars

Shipped very well

Shipped very well, have not installed yet. But looks of high quality!

April 1, 2025
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Reply from Wallmur

Thank you so much for your feedback, Joel! We're glad to hear that your order arrived safely and that you're happy with the look and quality so far. We hope the installation goes smoothly — feel free to reach out if you need any assistance when the time comes!

Rated 5 out of 5 stars

Great product

Great product, easy enough to install. Fast delivery.

April 1, 2025
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Reply from Wallmur

Thank you, Wesley! We're glad to hear that everything from the quality to the delivery speed met your expectations, and that installation was straightforward for you. It means a lot to us that you took the time to share your experience. We look forward to being a part of your next project as well!

Rated 1 out of 5 stars

Very disappointed that the peel and…

Very disappointed that the peel and stick wallpaper started coming off and it’s only been a few weeks installing. Quality is not very good and super expensive.

March 1, 2025
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Reply from Wallmur

Hi, we're truly sorry to hear about your experience. This isn’t what we want for our customers. Peel-and-stick wallpaper can be sensitive to certain surface types and preparation methods, and we’d love the chance to look into this further with you. Please reach out to us at info@wallmur.com so we can help make this right.

Rated 4 out of 5 stars

Beautiful wallpaper, slow delivery

The wallpaper was beautiful and great design/quality. It's nice that you can request a free mock-up to see how it will look. I was disappointed in the shipping time as it isn't reflective of what's stated on website. When you place an order it says free "2-4 day" shipping; however from order to delivery it took 3 1/2 weeks to get my wallpaper.

March 28, 2025
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Reply from Wallmur

Thank you so much, Amanda, for your honest and thoughtful feedback. We're truly happy to hear that you loved the wallpaper design and quality, and that the mock-up process was helpful. We sincerely apologize for the delay in shipping. While production and delivery times can occasionally be affected by high demand or courier issues, we understand how frustrating that can be when expectations aren't met. We're reviewing this internally to ensure better clarity on timelines and to improve the experience going forward. We truly appreciate your patience and hope to assist you again in the future.

Rated 5 out of 5 stars

Love the product.

Love the product.

March 25, 2025
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Reply from Wallmur

Thank you so much for your kind words! We're thrilled to hear that you love the product, Eric. If you ever need assistance with a future project or have any questions, we’re here to help.

Rated 5 out of 5 stars

Quality is perfect

Quality is perfect! simple to install and service excellent and fast!

March 25, 2025
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Reply from Wallmur

Thank you so much for your wonderful feedback, Audrey! We're delighted to hear that you found the quality perfect and the installation process simple. It's great to know our service met your expectations, too. We’d love to assist with your next project anytime!

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