Wallmur Reviews 780

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the wallpaper, noting its excellent material, vibrant colors, and ease of installation. Many consumers are thrilled with the stunning results, often highlighting how well the murals fit and enhance their spaces. The delivery service is frequently described as prompt and efficient, with many orders arriving quickly. Additionally, the customer service team is often commended for being helpful, responsive, and providing excellent communication throughout the process. However, some customers experienced issues with their orders, including receiving wallpaper that was short of the required measurements or had quality imperfections like marks or poor adhesive. A few people also noted that the paper quality for peel-and-stick options was thin and prone to tearing. Furthermore, some international customers were surprised by unexpected customs fees upon delivery, which added to the overall cost.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high quality of the wallpaper,... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of the... See more

Order

Consumers find order to be ambiguous. Many reviewers praise the easy ordering process, fast fulfillment, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpful, kind, and... See more

Based on these reviews

Rated 5 out of 5 stars

We recently purchased the Golden Age Large and Dark Floral wallpaper for our living room renovation. We got the premium textured and I adore the thick fabric feel of them and the stunning image is a b... See more

Rated 5 out of 5 stars

THIS WAS THE BEST EXPERIENCE IHAVE EVER HAD WITH ONLINE PURCHSES. THEY SOLVED MY PROBLEM WITH MY DOORS ANS SENT THE PAPER EXACLTY AS PROMISED AND IT LOOKS PERFECT! THE SEAMS MATCH FLAWLESSLY. IT CAME... See more

Company replied

Rated 5 out of 5 stars

From start to finish the communication from the team was excellent. We ordered the Leopards on a Branch mural for our kitchen and we are thrilled with the results. We were slightly nervous having t... See more

Rated 5 out of 5 stars

The designers noticed my dimensions looked off and contacted me before printing so we could fix it! And then the product showed up and my contractor said the materials was the best he’d seen from a qu... See more


Company details

  1. #5 of 6 best companies in Wallpaper Store

Written by the company

Your wall your imagination. Choose wallpaper murals customized, wall decals and decoration for your taste on wallmur.com. Stunning designs collection. Free expedited delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

780 reviews

5-star
4-star
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1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Beautiful design

Beautiful design in the wallpaper.

February 22, 2025
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Reply from Wallmur

We’re truly sorry for the inconvenience you've experienced. If the wallpaper was mislabeled, we absolutely want to make this right for you. Please reach out to us directly so we can assist with a proper solution or replacement. We understand how frustrating this must be—your satisfaction is very important to us.

Rated 5 out of 5 stars

Great Experience, Love the Mural

Wow, I love this mural. It is perfect and arrived so quickly. I can't believe it arrived within a few days after I ordered. Great customer service and great quality.

March 26, 2025
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Reply from Wallmur

Thank you so much for your kind words! We're thrilled to hear that you love your mural and that everything arrived so quickly. It's always a pleasure to know the quality and service met your expectations. We hope it brings joy to your space for a long time!

Rated 1 out of 5 stars

Beautiful design, but poor quality, not worth the price

The design I chose was absolutely beautiful and I couldn’t wait to get it into my daughter’s nursery. What I received was identical to the sample I purchased in color quality and color. I believe those seeing differences are buying a texture different than the sample. But as we started installation that is when the nightmare began. We followed the application instructions we were given. The wallpaper was a disaster to work with. As we used a tool to remove air bubbles the paper would stretch, leading to the design being off. At other times we would go to remove an air bubble and the paper was so thin it would tear, leaving a hole in the design. The paper is flimsier than some of the card stock I use for crafting. I spent hundreds of dollars on this product and I couldn’t be more disappointed. It had nothing to do with our wall. It is perfectly smooth, no texture.

March 30, 2025
Unprompted review
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Reply from Wallmur

Thank you for sharing your feedback, Kaydee. We’re truly sorry to hear that your experience didn’t match your expectations.

We take great care in selecting high-quality materials, and many of our customers have been very happy with both the design and durability of our wallpapers. That said, we understand how frustrating it must have been for you during installation. Our peel & stick material, while designed for easy application, may not be the best fit for every project—especially if strong pressure or tools are used during installation, which can cause stretching or tearing.

We’d love the opportunity to help resolve this for you. If you reach out to our support team, we’d be more than happy to look into a solution together, whether that’s guidance on application, an alternative material, or another option that might better meet your expectations.

Rated 2 out of 5 stars

So flimsy and wrinkly

The design is just what I wanted, but the material of this peel and stick wallpaper is VERY flimsy. I installed it just as I have with any other wallpaper I've used before (that were better quality and look perfect) but this one pulls away from the wall and wrinkles. I will be replacing it

March 14, 2025
Unprompted review
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Reply from Wallmur

We're sorry to hear that the product did not meet your expectations, Ashley. The material used is of high quality, and peeling or wrinkling is often related to wall conditions or installation techniques. We’d be happy to assist you in troubleshooting the issue or providing guidance to ensure a smoother application. Please feel free to reach out—we’d love to help!

Rated 5 out of 5 stars
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Reply from Wallmur

Thank you, Farah! We're so pleased to hear that you’re happy with the quality of your wallpaper and the customer service you received. We take great care in providing both a high-quality product and a smooth ordering experience. If you ever need anything in the future, we’re always happy to help!

Rated 5 out of 5 stars

Great Experience

The ordering process was easy, my order arrived timely, the wallpaper is a good quality. I’m very pleased and will be ordering again.

February 28, 2025
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Reply from Wallmur

Thank you, Toni! We're delighted to hear that you had a great experience from ordering to delivery. It's wonderful that you're pleased with the quality of your wallpaper. We look forward to helping you with your next order!

Rated 5 out of 5 stars

I found a flower print I love

I found a flower print I love, Wallmur not only scaled it to the size I wanted they even changed a color I didn’t like. This company is a star in my business as an interior designer.

March 11, 2025
Unprompted review
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Reply from Wallmur

Thank you, Christine! We're thrilled that we could customize the flower print to perfectly match your vision. Providing tailored solutions is something we take pride in, and it’s wonderful to hear that we’ve earned a place in your interior design projects. We look forward to working with you again on future designs!

Rated 5 out of 5 stars

Fast delivery nice wall paper

Came in numbered sheets for easy installation. Well packed would do business with again

February 25, 2025
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Reply from Wallmur

Thank you, Terry! We're glad to hear you found the wallpaper easy to install and well-packaged. Providing a smooth experience from delivery to installation is important to us. We’d be happy to assist you again in the future!

Rated 5 out of 5 stars

Love that I got a preview the mural and…

Love that I got a preview the mural and was able to adjust as needed to ensure the parts of the mural I wanted to be prominent in the final cut, for my room dimensions. Can't wait to get it!

February 22, 2025
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Reply from Wallmur

Thank you, Mary! We're delighted to hear that the preview feature helped you adjust the design to highlight the most important parts of the mural for your space. Ensuring that every detail aligns with your vision is something we take great care in. We can’t wait for you to receive it and see how it transforms your room!

Rated 5 out of 5 stars

Fabulous! Very pleased with our wall paper map for…

So pleased with our wall paper map for our son’s bedroom. Image is done to the size you want, very good price for what you get. Quality was fantastic. 10 out of 10! Would definitely recommend and order again.

December 13, 2024
Unprompted review
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Reply from Wallmur

Thank you, Lola! It's great to hear that you're pleased with the map wallpaper for your son's bedroom. We’re glad the custom sizing, quality, and pricing met your expectations. Enjoy the new space, and we’d love to assist you again in the future!

Rated 5 out of 5 stars

The paper arrived in a timely fashion…

The paper arrived in a timely fashion and was great quality. There was a slight color difference between the background color shown on the computer and the color of the paper (potentially from computer brightness). There was great and timely customer service that offered a few solutions. We agreed on one and I'm happy with my interactions at Wallmur.

February 28, 2025
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Reply from Wallmur

Thank you for your feedback! While screen settings can sometimes affect color perception, we’re glad we could assist in finding a suitable solution. It’s great to hear you were happy with the quality and service!

Rated 5 out of 5 stars

Quick and nice samples.

Quick and nice samples.

February 22, 2025
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Reply from Wallmur

Thank you for your feedback! We're happy to hear that you received your samples quickly and found them helpful. Providing high-quality samples is important to us, so you can confidently choose the perfect design for your space. If you have any questions or need further assistance, feel free to reach out!

Rated 1 out of 5 stars

Pricing flipped from CAD to USD

Pricing flipped from CAD to USD, and I was charged way more than I believed I was paying. It might show your country in the top corner, but you will be paying in a different currency. Plus, expect duties and brokerage fees to receive it, which is not disclosed when purchasing.

February 23, 2025
Unprompted review
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Reply from Wallmur

Thank you for your feedback, Mark. Our website displays prices based on the selected currency, and the final checkout page confirms the charged amount. It looks like the currency was set to USD at checkout instead of CAD. We always recommend double-checking this before completing a purchase. As for duties and brokerage fees, these are determined by the shipping carrier and local regulations. If you have any questions, feel free to reach out—we're happy to assist!

Rated 5 out of 5 stars

Beautiful product

Beautiful product, collaborative team to help problems solve. I neglected to include a part of the wall that hides behind the closet door and realized I needed to take the wallpaper all the way to the end of the wall. They were great. They retrofitted the pattern and sent me the needed additional piece. I was extremely happy with the entire experience and the customer service

February 21, 2025
Unprompted review
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Reply from Wallmur

Thank you so much, Caron! It's great to hear that you had a positive experience and that our team could assist in adjusting the pattern to fit your space perfectly. Ensuring every detail is just right is important to us. Enjoy your wallpaper!

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, no issues at all. The product arrived on time with great communication about shipping along the way.

January 1, 2025
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Reply from Wallmur

Thank you so much! Glad to hear the ordering process was smooth and that the shipping updates were helpful. Ensuring a seamless experience from purchase to delivery is always a priority. Hope to assist with future projects as well!

Rated 5 out of 5 stars

Absolutely wonderful

Absolutely wonderful. Beyond my expectations. So easy to install. Highly, highly recommend this company. Perfection

January 29, 2025
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Reply from Wallmur

Thank you so much! It's great to hear that the wallpaper exceeded expectations and was easy to install. Achieving a seamless experience from ordering to application is always a priority. Delighted that everything turned out perfectly and hope to be part of future projects!

Rated 5 out of 5 stars

Great Custom Service!

The process was quick and the customer service was amazing!! I was surprised how these are all custom sized and made for us and still made it in a very timely manner! AMAZING!

January 27, 2025
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Reply from Wallmur

Thank you, Carrie! We're so pleased to hear that you had a great experience with our customer service and that your custom-sized wallpaper arrived quickly. We appreciate your kind words and look forward to helping with any future projects!

Rated 5 out of 5 stars

Beautiful wall mural in my kids toom

Beautiful wall mural in my kids toom

January 27, 2025
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Reply from Wallmur

Thank you so much for your review. It's wonderful to hear that the wall mural has added a special touch to your kids' room. Creating a space that brings joy and inspiration is always our goal. We appreciate your feedback and are glad you’re happy with the result. Looking forward to being part of your future projects!

Rated 5 out of 5 stars

Luv my mural…

Amazing customer service wall paper came out great

January 30, 2025
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Reply from Wallmur

Thank you so much for your feedback, Robin! We're delighted to hear that you love your mural and had a great experience with our customer service. It's wonderful to know that the wallpaper turned out just as you envisioned. We’d be happy to assist with any future projects!

Rated 5 out of 5 stars

My sample came quickly and was very…

My sample came quickly and was very high quality.

January 27, 2025
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Reply from Wallmur

Thank you for your feedback, Natalie! We're glad to hear that your sample arrived quickly and met your expectations in terms of quality. If you decide to place a full order, we're here to assist with any questions to ensure the perfect fit for your space. Let us know how we can help!

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