Would expect more from a high end wallpaper supplier. Delivery is beyond slow and only seems to get actioned if you constantly chase them to get the delivery out
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See what reviewers are saying
Fantastic choice of wallpapers to choose from, also the cheapest site for this product. I searched four different sites that sold this paper and wallpaper on line were the cheapest by several pounds... See more
Great price compared to other sellers of the same paper. Extremely helpful to deal with particularly Katie who went out of her way to help. Pepe delivered within two days! All in all a very good s... See more
Company replied
I was a bit dubious but was pleasantly surprised when the wallpaper was delivered. It's a quality paper, not at all thin and the colours are beautiful, more vivid than it shows on the website, but wor... See more
Company details
Written by the company
Wallpaper UK is headed by a small family team. We seek to offer our customers the highest level of product knowledge and technical expertise to ensure that our client’s expectations are exceeded. Please call or email us if you are unsure of everything, we are happy to help.
Contact info
Unit 5 Hembrow Building, Evegate Business Park, TN25 6SX, Ashford, United Kingdom
- 01233225223
- enquiries@wallpaper-uk.com
- wallpaper-uk.com
Hasn’t replied to negative reviews
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Would expect more from a high end…
Would expect more from a high end wallpaper supplier. Delivery is beyond slow and only seems to get actioned if you constantly chase them to get the delivery out
Huge dissapointment
Ordered wallpaper that was supposed to be textured. It was not> It was smooth like any ordinary wallpaper. For the expensive price and expensive shipping, it was a HUGE disappointment.
Ordered on the 10th of October
Ordered on the 10th of October, 4 day delivery. I chased the order which was deemed lost, then they sent a new order to be delivered by tommorow noon which was the 24th of October. Then left emails , saw the update, the delivery is on the 27th. I paid £230,had to cancel work men twice where I had taken work leave. I have requested a refund or complaints proceedure, neither has been actioned ( assume as it is transit). Communication is hit and miss, when you call you can only leave a message. Really poor service so far
To say I am annoyed
Have not sent order and now can’t get hold of them.
I have placed an order, it says 5-7 days for delivery. 7 days later and I haven’t received an email to even say it’s been dispatched.
I’ve emailed twice and had no reply. I’ve tried calling the number and it just says there’s nobody to answer the phone and they are responding to emails…. Well no, they’re not!
I’m waiting on £250 of wallpaper and had a decorator booked which I’ve had to cancel.
Fantastic service and a great price
Fantastic service from this company. The wallpaper I wanted was out of stock, but they kept me in the loop re timings, and expediated delivery so that I didn't have to rebook my decorator. Katie was really friendly and helpful and the price point was the best I found. Would definitely use them again.
They were happy to help
What a polite and friendly team. Dianne thank you for your support and assistance, a true professional. I shall be recommending this company to my family and friends. Oh yes!, the wall paper is spot on.🤣🤣
Excellent service quality wallpaper
Excellent service quality wallpaper, thankyou very much
Product exactly as described
Product exactly as described , express delivery .
Thanks
Beautiful wallpaper,at a very…
Beautiful wallpaper,at a very reasonable price,had to wait a bit longer than expected but it was worth the wait.Id recommend this business and will definitely be using them in the future.
No delivery after a week and no…
No delivery after a week and no communication after many emails from myself requesting updates. I would never recommend and never use again. Very unprofessional indeed.
Ordered a sample
Ordered a sample, didn’t arrive, sent an email and still had no response .
Very happy with my wallpaper and…
Very happy with my wallpaper and delivery was quicker than I expected.
Quick response to email regarding stock…
Quick response to email regarding stock availability and swift delivery
Thanks
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