This was our second purchase from Walter Products & the quality of the bird & fish food has been great (judging by how the wildlife ate them) both times. The prices are highly competitive, and delive... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always brilliant service and super quick free delivery. Will always use this company for my fish food.
I can't vouch personally for how good Walter's mealworms are, but my garden birds can't get enough of them.
The website was eay to use, delivered the next day and the dried mealworms were well packaged and reasonably priced. I will use this company again.
Company details
Written by the company
Walter Products was founded in 2020 by a wildlife, equine and aquatics enthusiast who’s desire for uncompromising quality produce shines through in the whole Walters range. Based in the New Forest, Walter Products is fortunate to be surrounded by nature in its purest form which drives our pledge to bring only the best quality products direct to our customers at competitive prices. In addition to this, we are constantly striving to align our values with sustainable practices, including materials within our production chain, working with our supply chains to reduce greenhouse gas emissions, hiring our (fabulous) team within our local community and ensuring we recycle, re-use and upcycle wherever possible.
Contact info
Misan House, Crow Arch Ind Est, BH24 1PD, Ringwood, United Kingdom
- info@walterproducts.co.uk
- walterproducts.co.uk
4.4
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Fish Food Stix & Pellet Mix.
Simple transaction. Ordered, delivered on time, happy koi happy customer. Thank you will purchase again.
July 29, 2024
The product
July 26, 2024
Wrong order, no communication.
I purchased 10lt fish flakes. My order arrived very quickly but on opening it is was the wrong item. After three times messaging them I still have had no reply. The phone number is not connecting. Not the expected level of customer service I expect. I know mistakes happen but you need to rectify them asap. Not sure I would buy from them again.
July 22, 2024
Reply from Walter Products
Thank you for your review. We have already responded to you and asked for an image of the item you received in order for us to rectify the issue. We have not heard anything from you and await your reply so we can immediately provide a satisfactory solution to this issue
Thank you
Advertisement
No problems came on time
July 4, 2024
I thought I was getting 5 kg as on…
I thought I was getting 5 kg as on Googling 5L it said that would equate to that. Disappointed
June 27, 2024
Reply from Walter Products
Kg (kilograms - weight) are not the same as litres (volume). The listings clearly state the quantity of product you are receiving
Advertisement
arrived on time
June 18, 2024
Fish loved the food
Fish loved the food. Great tub to keep the pond flakes in, bought a refill and reused the tub. Have just bought some other fish foods and the fish so far are loving them all great prices and great products. Will be purchasing again in future.
June 21, 2024
Unprompted review
Communication delievery
June 17, 2024
Fatballs are rock hard.
Fatballs are rock hard.
Need a hammer to break them up .
Emailed twice because they offer 100% customer satisfaction. I've heard nothing .
Blackbirds and other birds are not that interested in them .....Don't waste youre money
June 5, 2024
Advertisement
Quality products at reasonable prices.
The prices at Walter Products is what attracted me to this shop online as they are affordable and this does not take away from the quality of their goods as that's excellent. Great buying experience, will definitely use them again.
May 30, 2024
Fish love the food
Efficient delivery and good products- the fish and birds love the food.
May 20, 2024
Advertisement
walters great service and product
pond food came quickly as expected from walters,great quality great price
April 25, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.