Always great service from the Servicestore. This is the third time I have used them and will be booking more jobs soon as finding good tradespeople is so difficult. The quoting, booking process... See more
Company replied
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One of best service I ever had .seriously I had a very good experience with them from start to finish. They handled my inquiry soo quick and cleared my whole garden .definitely I recommend them to eve... See more
Company replied
Pest controllers Paul, Matt & Steve were all lovely on the 3 visits I had. All very friendly, professional & have great knowledge, zero complaints about them. My issue is, after 2 visits I realised I... See more
Very pleased with this service. The online booking was easy and clear, then 2 very helpful and cheerful chaps turned up and took away my awkward furniture item. Gone in about 90 seconds! Highly rec... See more
Company replied
Company details
Written by the company
We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
Contact info
Forest Road, E17 4JF, Walthamstow, United Kingdom
- 0208 496 5525
- servicestore@walthamforest.gov.uk
- walthamforestservicestore.co.uk
You should know
4.6
Excellent
924 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Called in Pest Control as after…
Called in Pest Control as after renovation we had seen a few mice.
Mike came down and was very friendly and talked us through the process in detail.
A great representative for the team.
May 12, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Maria, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Appointment no show !
Given a choice of 12th or 14th May appointment for a quote to carry out some gardening , weeds etc . Appt confirmed for 12th ..Waited in all day . No one came !! I sent an email asking why ? The reply was “ communication error your appointment is for 13 th May”. !!!! Now have to wait in again on 14th !!!!
May 12, 2026
Unprompted review
Bed bugs
I contacted the service to deal with bed bugs. The person who came was very pleasant, explained what he was going gong to do and was very reassuring. I feel very confident that the problem has been dealt with
May 7, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Patricia, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Home warmth grant …
I applied for a grant for solar panels via Waltham forest council. The process was so simple and swiftly dealt with by Ali Shikheey. He was so helpful and supported me through any queries. I am so please with the service and so grateful to now have a renewable energy and money saving device installed in my home. I can’t thank him and who ever was involved in the process.
April 23, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Madina, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Excellent service
May 5, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello RJW, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Reply from Waltham Forest Servicestore
Hello Javairia, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
We had to call in pest control due to a…
We had to call in pest control due to a case of bed bugs, and the service we received was excellent.
April 30, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Alex, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Great service overall
Great service, easy booking, professional and knowledgeable staff, would definitely recommend!
April 29, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Irma, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
I can’t recommend enough
I can’t recommend enough ! John was amazing and very professional!
April 28, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Customer, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Garden Clearance
I can not thank Steve and Kobe enough for all their hard work today. They work non stop to clear the garden and were polite and respectful. They also tidied up well afterwards too. Will definitely use this service again.
April 24, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Emma, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Reply from Waltham Forest Servicestore
Hello M.Lucas, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
No Notice of Collection Date and No Refund after Cancellation
The website said that they would tell you the night before a collection so you could put an aircon unit in your front garden but 2 days after I paid £28, without prior notice, I was sent an email saying it was a Reminder that the were collecting the item today. I did not see this email until after they had come and gone so rearranged the collection for a few days later but was told to put the item outside. However, the item disappeared overnight [on a Saturday] and phoning WF, I was told it was not them who collected and told I would get a refund and the collection cancelled. But then I was again sent a Reminder email on the day when it should have been cancelled. I was later asked if I needed the service or not [in spite of previous communications on their secure messaging] but after over 14 working days, I still have not received my refund.
March 27, 2026
Unprompted review
The team Chris and Nathaniel were the…
The team Chris and Nathaniel were the most amazing individuals I ever met.
They were very professional and passionate about their work.
They were very smart and kind.
God bless them both.
April 15, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Florence, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Exterminators good managers bad
The actual face to face workers are let down by their managers who give incorrect information to customers, leaving the workers to bear the brunt of customers frustration when they do not keep to the illogical time slots set by management
April 10, 2026
Unprompted review
Quick and efficient
Quick and efficient. We only got a few hours notice but luckily it still worked. Thank you
April 10, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Craig, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
John came and fitted my water butt
John came and fitted my water butt. Very polite and finished the job very quickly. He also gave me information on other services like gardening, pest control and rubbish clearance.
Thank you John
April 10, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Annie, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Brilliant service each time… and we…
Brilliant service each time… and we have use service store at two of our locations.
I would recommend.
April 9, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Customer, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Free Water butt. Great service.
2 really friendly and polite gentlemen fitted our free water butt. No mess left. All very organised and painless. No complaints!
April 7, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Heidi, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Helpful friendly service
Helpful friendly service, they were pleasant and explained things clearly. They got on with the job. I was impressed by the quality of their work and would recommend Waltham Forest Service Store.
April 7, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Fiona, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Reply from Waltham Forest Servicestore
Hello Louisa, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
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