Always great service from the Servicestore. This is the third time I have used them and will be booking more jobs soon as finding good tradespeople is so difficult. The quoting, booking process... See more
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See what reviewers are saying
One of best service I ever had .seriously I had a very good experience with them from start to finish. They handled my inquiry soo quick and cleared my whole garden .definitely I recommend them to eve... See more
Company replied
Very pleased with this service. The online booking was easy and clear, then 2 very helpful and cheerful chaps turned up and took away my awkward furniture item. Gone in about 90 seconds! Highly rec... See more
Company replied
Had an appointment for gardeners to trim overgrown ivy in rear garden. The appointment was for a Thursday but notified on Tuesday they would be arriving that day. Not helpful. The gardeners were effic... See more
Company details
Written by the company
We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
Contact info
Forest Road, E17 4JF, Walthamstow, United Kingdom
- 0208 496 5525
- servicestore@walthamforest.gov.uk
- walthamforestservicestore.co.uk
You should know
4.6
Excellent
921 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I probably would not use them again
I probably would not use them again. The operative was friendly and knowledgeable and phone contact to arrange the appointment time was efficient.
The main issue was that the entire booking and quoting system is online.
I chose the service that most matched my requirements and paid £245. This was to adjust and spray the front door hinges and then to plug some holes in our floorboards. What was actually needed was for us to replace 2 sections of floorboards rather than plugging some small holes. I had sent photos prior to the visit and this was not picked up on. The operative completed the original tasks within an hour. There was no opportunity to deviate from the original task even though a more appropriate solution had been identified.
March 19, 2026
Unprompted review
Very efficient service
Very efficient service, would highly recommend
March 16, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Pat McDonagh, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Good communication
Good communication, collected the item when they said they would
February 25, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Lucy, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The staff was very helpful and he…
The staff was very helpful and he explained everything to me i am very happy with that.
February 24, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Zahra Awad, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great service
I’ve had two different blokes come round to help and they’ve both been so nice and really helpful. A great job, done very well!
February 23, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Ami McCarthy, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
I found this service to be very…
I found this service to be very efficient and excellent outcome on our property they serviced.
Thank you
February 19, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Super easy thanks
February 18, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Richard Donnelly, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Reply from Waltham Forest Servicestore
Hello Philippa Helen Crisp, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
I asked at very sort notice to have…
I asked at very sort notice to have some pruning & digging done. Which the lady who answered to phone was great when seeing if that could be done & the team fitted me in.
The gardener was very helpful and completed the job as requested.
I have used this team before & in many instances it is the same friendly faces who complete the work
February 3, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent service
On time, excellent and professional service, and more competitively priced than other private companies. Highly recommended
January 30, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello MC, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Professional and Friendly
I booked servicestore for some rubbish clearance. The booking team were professional and very friendly, the clearance team even more so. Absolutely brilliant value for money, and highly recommended.
January 28, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Callum H, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
We have a very good and experienced…
We have a very good experience, with the team member who attended today. Very helpful and and kind advice as well as secure the area for future/up-comings of rats.
Happy with the service
January 26, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Chudhry sarosh, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
I used the pest control service
I used the pest control service. The man (Paul) who came arrived on time, having called me the night before to remind me to be prepared - which I thought was a good idea. He was clear about what he was doing, thorough in his work, and very friendly. A great professional.
January 20, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Will Morrison, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent came on time very helpful
January 6, 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Jennifer Brown, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The team were punctual which is always…
The team were punctual which is always a great start. The standard of work carried out by Orji Iro was exemplary. Both members were patience and endeavoured to ensure that their work met with our expectations and approval.
December 15, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello Gareth Mcinnis, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
What a great service for the council to…
What a great service for the council to offer - easy to book, reasonable prices and reassuring that it is through the council. On the day the chap turned up right at the beginning of my slot, which was brilliant, and he was very polite and helpful. Would definitely use again.
December 10, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello RDW, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Reply from Waltham Forest Servicestore
Hello RS, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Garden Services
Gardeners were professional, on time and very hard working. Proper gardeners who understand the local soil and plants and gave excellent advice.
November 27, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Paul from Pest Control
Paul from Pest Control was very thorough, helpful and pro-active. A pleasure to meet too. Thanks.
November 24, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello Simon, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
WHLG - Solar Panels
I recently applied for WHLG grant. Ali Shikheey contacted me and navigated me through the process. A survey took place with recommendations of solar panels. IZ Energy were in touch very soon afterwards and explained the process as well as carrying it out professionally and to a high standard. Everything went very smoothly and quickly. My thanks to Ali Shikheey of LBWF who was on hand throughout the whole process and steered it to completion.
September 25, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Joclyn, Thank you for sharing your kind words and positive experience about the team. We’re delighted to hear that you’re happy with your solar panel installation.
Your appreciation for Ali Shikheey has been noted and will be shared with him. We truly value your feedback and look forward to continuing to provide excellent service. Best Wishes!
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