Superb experience regarding Walt's comic shop. Pre-ordered "Aliens The Original year's" Epic collection and it arrived today (on time) in perfect condition. Comic price was extremely fair (reduced be... See more
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Located in Berlin, Germany, Walt's Comic Shop is the premier online destination in Europe for English-language comic books, manga, and graphic novels. We have a special passion for Omnibus collections—because OMNIS ARE FOREVER! We pride ourselves on maintaining a vast inventory of US comics, offering competitive prices, and providing exceptional customer service: We aim to respond to all emails within 24 hours. Transparency is very important to us. That’s why we have a policy to never delete or request the removal of negative reviews on Trustpilot. We know we’re not perfect, but we always strive to give our best and provide you with the highest-quality products and service in the business. Thank you for every review—each one is read and deeply appreciated. Your feedback helps us improve and keeps us motivated to serve you even better!
Contact info
Wilhelm-von-Siemens-Str. 12, 12277, Berlin, Germany
- info@waltscomicshop.com
- waltscomicshop.com
Replied to 80% of negative reviews
Typically replies within 2 weeks
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I absolutely love them.
One of the best
Waltscomicshop.com is indeed one of the best comics shops out there.
It is well stocked with different genres and types(comics, manga .etc).
And have very good delivery.
Definitely will continue to buy from them.
Top quality product..
Top quality product... super fast shipping... absolutely fair prices and very friendly contact... would buy again anytime.
Couldn’t wish for a better service
Couldn’t wish for a better service. Those guys at Walt’s make every order feel like a very personal experience.
As always my books were packed with great care and arrived in no time and in perfect condition.
Well packed and arrived flawless for…
Well packed and arrived flawless for cross continental shipment quickly and reasonably priced
Very bad BF service
I have a feeling this year's Black Friday was a fake. I placed two orders, both small – around four omnibuses each. For almost two weeks, no response or information. I had to cancel them for fear they wouldn't arrive on time, before my Christmas holidays. They canceled them immediately. I was particularly interested in one of those omnibuses, so when it came back into stock, I ordered it again – it was shipped within 24 hours.

Reply from Walt's Comic Shop
Way better than amazon
I used to get my initial D mangas from amazon but i’m never doing that again! i I just bought volum 8 and Walt’s comics feels way closer and it’s pretty much the same price and delivery times.
Lovely to have a different option and it being way superior imo :)
Nonchalant customer service
I placed a order at the 29/11 (Black Friday weekend) and was prepared for longer delivery times than usual; due to obvious reasons. But after two weeks had passed and zero communication I e-mailed them stating my disappointment with the situation and wanting more information. And behold the "excellent" customer service respons...
Usually when you perform poorly in retail wich they have, because even though it is Black-Friday it shouldn't take 2+ weeks to ship something in 2025. But if unexpected things happen the least you can do is to communicate an apology and maybe offer a compensation, and if not on your own initiative you could atleast do that when a disappointed customer reaches out to you. But the only thing that I got was another disapointment, they will not ship my order in time for it to arrive before X-mas and instead of an apology for their poor performance I got "we kindly ask for your patience and understanding". Yeah... I've been patient and understanding for two weeks but sorry I'm out of patience and I can absolutely not understand how a company can't manage to ship orders placed at the end of November so that they can arrive before x-mas.
When a customer reaches out and is disappointed for obvious reasons please atleast address their concerns instead of neglecting them, and try to make things right and/or better. My experience with the purchase and your CS does absolutely not match up with your prior reviews.
Kind regards,
A very unsatisfied customer.
Edit: They managed to ship it so it came on monday before X-mas, so that is a plus. The negative thing was that one of the items wasn't shipped due to stocking error at their end so that was a bummer after waiting 2,5 weeks for it to getting shipped. But everything was in mint condition and well packed.
So I will up my review from 1/5 to 3/5.

Reply from Walt's Comic Shop
Trustworthy
Prices are ok, big variety on items, good packaging. Customer support is quick to reply and help.
Great 1st Experiemce!
Was looking everywhere for an out of print omnibus, and finally found it on the Walt’s site for a great price. I’m in the US, but they were easily able to get it to me, well packaged and in perfect condition. Great first experience with them and will definitely use them in the future!
The sale gave me the option to get a…
The sale gave me the option to get a few manga i normally didn't have prioritized. Shipping still quick even with black friday. Packaged really safely
The process went as smoothly as…
The process went as smoothly as possible. they processed, packaged and sent it very fast. The content was wrapped and protected nicely with no damages
VERY GOOD COMMUNICATION AND CUSTOMER SERVICE. GREAT SHIPPING
I was going to be traveling abroad, so I asked if they could deliver my package to me before I left, and I had it two days later. They were also very helpful with the pre-order. As for the shipping, it was fantastic; it was packaged very securely. Great customer service.
i like Walt's
Ordered 3 times and got the items with really fast shipping and with more and better shippingprotection than from bigger companies. With the last order i bought an damaged Manga and the only damage is see, was a little dent at the cover. Those dent's are more often, when i ordered books from bigger stores and they don't give a discount like Walt's.
5 stars cause i cant give 6
5 stars cause i cant give 6
best manga and comic in Europe period
Great overall experience
The Packaging was super great and the shipping and delivery was fast. I've even got a greeting card vom the packager. Great experience, will definitly order again!
Great prices and prompt communication
Great prices and prompt communication! My order arrived well packed and cared for. The shipping took a while but I ordered it on Black Friday weekend so delays in shipping could have been expected.
Fast shipping, packaged with care
Fast shipping, really well packaged so that the omnibus arrive in the best conditions
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