Wanapart Reviews 

106
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

They send faulty products such as struts or shock absorbers, that have been rejected upon quality inspection. That's how they offer them at such low prices.

Rated 5 out of 5 stars

I've ordered parts from wanapart about 4-5 times now. First it was because they were so much cheaper, now a year later I've become a faithful customer because their customer service is Superb. The sa... See more

Rated 5 out of 5 stars

Found what I wanted easily with part numbers, good to have quality Sachs parts to choose from rather than the usual Chinese Internet junk. Surprised to find prices lower than their competitors. Custom... See more

Rated 5 out of 5 stars

When I required a clutch for a race car urgently, wanapart stepped up. When their suplliers let them down they were very quicly on the case and got a superior part quickly and at a fantastic price... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

Welcome to Wanapart Ltd. We have over 25 years of experience in the aftermarket industry. We currently have over a million car parts available to you through our website We were founded in 2009 for two main reasons:- The first and most important one was to save you money and the second, was because we noticed a large increase in the online sales market. You will be assured and have peace of mind that any parts you purchase from us will always be new or re-conditioned and will come with a 12 month warranty. Our products are either QMP (Quality Manufactured Parts) or OE Spec (Original Equipment). We do not supply second hand or used parts. We are based in North London, UK and we have the facility to ship parts all over the world. We have many happy customers that are based outside of the UK. Please navigate through our website to find what you are looking for. Alternatively, you can contact us and we will find the parts for you. We go to great lengths to provide an excellent level of customer service and have built up a large number of repeat customers in a short space of time. We are very proud to have received many excellent reviews. We go the extra mile to assist you, so your vehicle can too... - See more at: http://www.wanapart.co.uk/content/about-us#sthash.tGTG2nsF.dpuf


Contact info

3.6

Average

TrustScore 3.5 out of 5

106 reviews

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3.6

All reviews

(106)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

First time user

great service, good price what more can I say other than would def go to wanapart in the future
Len

December 11, 2015
Unprompted review
Rated 1 out of 5 stars

Thieves

This company has called my number UNSOLICITED 4 times in 2 days - each call costing me a 'service charge' of £1.25. I was not aware the calls were made until receiving my phone bill. I did not speak with anyone. I did NOT request them to call me.

Scammers. Thieves. Avoid.

November 17, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service. I found all the parts I needed and in a few days they were in UAE, where I live. They answered all my questions in a few minutes and were very helpful too.

June 23, 2015
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Ordered a part for '97 Jeep unfortunately the wrong part was sent. I was kept informed by email on the progress of my refund request, a full refund was given. Very difficult getting new parts for older cars but Wanapart did their best thank you Kevin.

June 11, 2015
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

I highly recommend this company to anyone looking for quality auto parts. I was very happy with the customer service, and they went above and beyond to ensure that I received the correct parts. I will definitely use Wanapart again.
Thank you Kevin Butterfield! (Wanapart Rep)

January 22, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent friendly quality service

They provided exactly what I required . When a part was on back order they contacted me to explain and offered alternatives. I said no hurry I would wait, as soon as part came into stock they sent it to me no extra charge. Thanks to Sarha in customer services

January 3, 2015
Unprompted review
Rated 5 out of 5 stars

Cheap and very quick

Shopped for days on-line trying to find re manufactured vintage callipers for my camper. Not in the top hits on Google so I nearly missed them but I'm glad I found them. All in stock, quick payment and delivered within 2 days

December 24, 2014
Unprompted review
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Rated 5 out of 5 stars

excelent service

I ordered springs for my manta GTE, they gave me my delivery and the day before rang me to let me know that the ad did not say that these were lowering springs so did I want to change my order? This I thought was very good of them.I did not change my order and the parts did arrive on the day and time stated. Very good service

November 12, 2014
Unprompted review
Rated 5 out of 5 stars

Surprisingly excellent!

Can't fault them really. Had looked at them before but went elsewhere until I discovered that company had gone bust. Part turned up on time - no problems. The only thing I might have done different is to get Wanapart to arrange for collection of exchange - It cost me £13 to return part for £20 credit and I'm sure Wanapart have better negotiated prices - they should highlight that more.

Peter

November 12, 2014
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Wanapart had the specific parts that I wanted and made international shipment a possiblity. Excellent professional service was provided by Samantha and would recommend international customers to order from Wanapart. If they don't have the parts you want in stock, they will make sure to get it for you.

October 15, 2014
Unprompted review
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Rated 5 out of 5 stars

Big thankyou to scott and sam at wanapart

A great company to deal with. i wanted brake calipers for my old chevette and being told by everyone else no stock,obsolete, no chance!. I found wanapart and asked on the off chance for the part and to my surprise the staff not only found me the part but in a couple of days found me the other side as well and all for a great price. dealing with scott and sam was so relaxed and really helpful and very knowledgeable. They realy go that extra mile to help you leaving you feeling that they really care about there customers, I have and will use them again and recommend them to anyone. Go on give them a go. Thanks Wanapart. Simon

September 24, 2014
Unprompted review
Rated 5 out of 5 stars

Totaly Awesome!!!!

sam and scott at wanapart are very helpful and knowledgeable I cannot say enough good things about. them super fast relyable parts delivery

September 12, 2014
Unprompted review
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Rated 5 out of 5 stars

Wanapart can get you back on the roadat a price you can afford !!

I found Wanapart prices more than competitive and their service 1st class, the part I wanted was unavailable and they tried several ways to try and contact me to let me know and also advised me of a suitable substitute and had it delivered to me quickly.
I would happily recommend Wanapart to anyone requiring car parts.

September 9, 2014
Unprompted review
Rated 5 out of 5 stars

Great prices, good customer service, fast delivery - I'll be using them again

Found what I wanted easily with part numbers, good to have quality Sachs parts to choose from rather than the usual Chinese Internet junk. Surprised to find prices lower than their competitors. Customer service is great, Scott called to discuss options when a couple of items had to be sourced direct from ZF in Germany, all resolved satisfactorily. They are now my first choice internet parts provider.

September 9, 2014
Unprompted review
Rated 5 out of 5 stars

pleasantly surprised, prices and service brilliant

I got through at a busy time and Scott asked if he could ring me back, expecting to be left hanging around waiting for the call back my call was returned within minutes.
The young man was very knew his trade and helped me select all the components that I needed for refurbishing the suspension front suspension of my SUV, delivery was prompt and I was kept up to date with the progress of the order even down to texts as to the approximate delivery time and a phone call from the driver (Vladd) 30 minutes before delivery.

September 9, 2014
Unprompted review

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