Wanapart Reviews 

106
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

They send faulty products such as struts or shock absorbers, that have been rejected upon quality inspection. That's how they offer them at such low prices.

Rated 5 out of 5 stars

I've ordered parts from wanapart about 4-5 times now. First it was because they were so much cheaper, now a year later I've become a faithful customer because their customer service is Superb. The sa... See more

Rated 5 out of 5 stars

Found what I wanted easily with part numbers, good to have quality Sachs parts to choose from rather than the usual Chinese Internet junk. Surprised to find prices lower than their competitors. Custom... See more

Rated 5 out of 5 stars

When I required a clutch for a race car urgently, wanapart stepped up. When their suplliers let them down they were very quicly on the case and got a superior part quickly and at a fantastic price... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

Welcome to Wanapart Ltd. We have over 25 years of experience in the aftermarket industry. We currently have over a million car parts available to you through our website We were founded in 2009 for two main reasons:- The first and most important one was to save you money and the second, was because we noticed a large increase in the online sales market. You will be assured and have peace of mind that any parts you purchase from us will always be new or re-conditioned and will come with a 12 month warranty. Our products are either QMP (Quality Manufactured Parts) or OE Spec (Original Equipment). We do not supply second hand or used parts. We are based in North London, UK and we have the facility to ship parts all over the world. We have many happy customers that are based outside of the UK. Please navigate through our website to find what you are looking for. Alternatively, you can contact us and we will find the parts for you. We go to great lengths to provide an excellent level of customer service and have built up a large number of repeat customers in a short space of time. We are very proud to have received many excellent reviews. We go the extra mile to assist you, so your vehicle can too... - See more at: http://www.wanapart.co.uk/content/about-us#sthash.tGTG2nsF.dpuf


Contact info

3.6

Average

TrustScore 3.5 out of 5

106 reviews

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3.6

All reviews

(106)

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Rated 5 out of 5 stars

5 star Customer Service

Ordered an Engine mount for my Vectra which was the wrong one (my mistake !) spoke to Sam about my order who was absolutely fantastic and very knowledgeable who straightened my mistake out. This is to thank Sam for her patience and cheery nature. Wannapart will be my first call from now on when I need a part.

September 4, 2014
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Rated 5 out of 5 stars

A very good company that will go that extra mile to get the parts required.

This is the second time I have used Wanapart, and must say there service is second to none.

Scott phoned me to say the part I required was non stock and pretty rare but he had tracked them down in Belgium. Gave me 3 options regarding delivery or suggested he could try and source an equivalent part closer to home. Went for the Belgium option as they were genuine parts and they were with me within a week.

No other parts company I have delt with have offered this kind of service or communicated with updates on the progress of my orders.

Top work by a top company.

Thanks again Wanapart crew.

August 22, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Profesional Organisation Who Exceeds All Expectations

Excellent !Excellent! that's the only words i would use in comenting about Wanapart ,their customer service has to be the best in the motor industry .Scott the guy i dealt with kept me fully informed about the part i was having reconditioned and when i recevied it i was amazed at the end result it is as good as new .
I had previously purchased a new caliper from Honda at a ridiculous high price because it was the latest model of Accord.
There are a number of companys that say they can do this and that but when you put them to the challenge thats when it tells how good they really are .
I can,t praise Wanapart enough they are trully in a class of their own.

August 20, 2014
Unprompted review
Rated 5 out of 5 stars

brilliant what else can one say

Absolutely fantastic service !!! . My local parts supplier had no idea how to trace the correct brake parts for my 1991 fiat ducato based hymer motorhome but the sales team at wanapart simply supplied photos of the different parts that hymer had used over the years which enabled me to pick the correct bits, simple but effective My order was fulfilled in no time and the selected parts were precisely what was required. The price was also way lower than of any other supplier / I've checked them all, I think :) /. I now will never shop anywhere else for car parts.. I cannot praise all at Wanapart highly enough for such a splendid job !!! Many THANKS !!!

August 14, 2014
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Rated 5 out of 5 stars

FIRST CLASS COMPANY EXCELLENT CUSTOMER SERVICE

I have used them twice now and have been impressed with the service on both occasions, there customer service is second to none, staff are friendly polite and go the extra mile to fulfil the orders. I will definitely used them for all my future purchases, top marks by far plus speedy delivery.

August 6, 2014
Unprompted review
Rated 5 out of 5 stars

The Best of The Best of The Best !!!

Absolutely fantastic service !!! Due to the confusion regarding vital part / blower motor for Volvo V70 mk3 / I needed expert's advice. My order was fulfilled in no time and recommended unit came out to be precisely what was required. The price was way lower than of any other supplier / I've checked them all, I think :) /. I would never shop anywhere else for car parts from now on. I bow to you All at Wanapart for such a splendid job !!! Many THANKS !!!

August 6, 2014
Unprompted review
Rated 5 out of 5 stars

First class Customer service

Unbelievable customer service is the only way to describe my online purchase from Wanapart.
I ordered online at 1130am on the Thursday and the items arrived at 1228 on the Friday (having had a text on Friday morning giving my delivery slot as 1228 - 1328pm).
I was emailed and fully informed all of the way and cannot rate your company highly enough.

August 5, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant company, service second to none..

After speaking direct to the sales lady on the phone, her manners and cooperation in helping me with my needs for the parts I required was excellent. It was so easy to do business with Wanapart, I certainly shall be dealing with them again, deffo five stars!!

July 28, 2014
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Rated 5 out of 5 stars

brilliant

I went on wanibits for replacement headlights for a french motorhome they did not stock them but contacted me to say could get them delivery was between 23 27 june to them and we got them two days later thank very much scott very good service

June 30, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Extremely Helpful

I found everyone I dealt with at Wanapart to be extremely helpful in communicating and finding the right part for me.
They sourced the part I required from abroad.
I thoroughly recommend Wanapart to everyone.
Don't hesitate to use their services. I would deal with them again without hesitation.
100+%

June 17, 2014
Unprompted review
Rated 5 out of 5 stars

what you ask for you get

Excellent customer service and advice. Parts ordered arrived on time. I have used you before and would again and would recommend you. All information was clear and prompt.

June 9, 2014
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Rated 5 out of 5 stars

excellent quality at realistic prices

Looked for parts for the old warhorse(the Audi A4 B5 TDI),as the MOT is due next month. Sourced all the parts by manufacturing codes- very straight forward. Looked at numerous parts stockists and found Wanapart to be the best value for money on quality parts, both on price and speed of delivery. All parts were also made in Germany, no Chinese imitations here. A very happy owner, and an even more happier cherished A4, will buy from again! Now waiting to fly through the MOT. Thanks Wanapart

May 29, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service & very pleasant to deal with.

After a stone went through my car's air con condenser I needed to replace it.
I enquired at my local Vauxhall dealer for a price and needed to lie down afterwards.
Got in touch with these guys and spoke to Scott who was very informative, helpful and managed to source the right part as there were about three different types for my vehicle.
The price I paid was much more competitive than main dealer prices and the unit itself was of good quality made by an OE manufacturer ( not like some of the rubbish you see imported nowadays )
I ordered it on Friday afternoon and it arrived 10 o'clock Monday, fitted perfectly.
Very impressed by the level of service, thanks guys.

May 22, 2014
Unprompted review
Rated 5 out of 5 stars

excellent value for parts

I spoke with Scott he was very helpful with sourcing the parts I required even giving me 5% off overall price. delivery was quick, I would recommend Wanapart to my friends and use them again. the only complaint I have is that because I live in the Highlands of Scotland I was charged more for delivery :(

May 15, 2014
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Rated 5 out of 5 stars

Top Job from start to finish

Sourcing a Catalytic Converter for Jeep, genuine ones available but mega expensive, Wanapart had the part we required at a fraction of the cost, ordered it at 4pm and was delivered by lunchtime the next day - you can not ask for better service than that - keep up the good work, we will be back - TIP TOP

May 15, 2014
Unprompted review
Rated 5 out of 5 stars

BEST COMPANY I HAVE DEALT WITH !

A company with fantastic customer service and competitive prices. As soon as you talk to Sam or Scott you know you're going to have a good experience. Would use again and recommend to anyone. Refreshing to know companies like you are out there.
.

May 8, 2014
Unprompted review

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