Want Hair Reviews 

2,303
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professional, supportive, and friendly nature of the staff, who provide clear explanations and make the entire process feel well-organized. Many people praise the smooth and stress-free service, noting the comprehensive guidance and excellent communication from initial inquiry through to aftercare. Reviewers frequently mention feeling at ease and well-cared for, appreciating the responsive support and detailed answers to all their questions. However, some customers noted issues during the procedure, such as concerns about the environment or discomfort. A few people also reported experiencing unsatisfactory outcomes or difficulties, leading to dissatisfaction.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the team for being attentive,... See more

User experience

People report positive experiences with user experience, often describing it as great, seamless, and... See more

Product

Reviewers mention positive feedback about the product, with many expressing that results exceeded... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1 month post surgery now, was assigned Clyde who walked me through all the instructions pre surgery. Post surgery I was put into whatsapp groups where they asked for daily updates and pictures till... See more

Company replied

Rated 5 out of 5 stars

Want Hair are like middlemen between you and the clinics, they have several they work with. Want Hair will take the leg work out of finding a suitable clinic. They are extremely responsive with any... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Want Hair, from the start everyone has been absolutely amazing the surgeons in Istanbul were brilliant. They make the process very easy and they go through everything so you d... See more

Company replied

Rated 5 out of 5 stars

I am 14 days post op now and everything is going well. Results to be seen in 6-12 months. The lead up to surgery was brilliant, all questions answered by Matthew and clear instructions given for... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Hair Replacement Service

Written by the company

At Want Hair, we believe restoring your hair is about more than just appearance – it’s about confidence, self-esteem, and feeling like yourself again. We specialise in FUE hair transplants across in the UK, offering honest advice, personalised treatment plans and comprehensive aftercare from start to finish. Our experienced team supports thousands of clients throughout their hair restoration journey, helping them achieve natural-looking results with a focus on quality, safety, and transparency. Whether you're just starting to explore your options or ready to take the next step, we're here to provide expert guidance and support every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,303)

293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had my hair transplant at Harley…

I had my hair transplant at Harley street on the 29th of May and my experience has been fantastic from the build up to now! Shammy was brilliant he give me all the information and confidence I needed in the build up, the surgeon Dr Sumeyye Yuksel Isik and team were amazing during the procedure and the after care has been spot on! I'm excited to see my results in a couple of months but so far so good! Highly recommend this company!

May 29, 2026
Unprompted review
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Reply from Want Hair

Five stars? You’re officially a legend! Thanks for trusting us with your hair journey - if you ever need anything, you know where to find us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Hair transplant - Istanbul

I had my hair transplant in the Istanbul clinic in December. From the very beginning when I sent the first message enquiring about it - through to when I actually had the procedure done, it was incredible! The whole team was extremely professional, and everything was made so easy for me.

December 12, 2025
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Got my hair transplant done from the…

Got my hair transplant done from the Harley street clinic in London ,amazing staff especially Becky and Matthew being always there when I had any issues or questions
Highly recommended

May 29, 2026
Unprompted review
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Reply from Want Hair

Five stars? You just made our day! If good hair is a superpower, consider yourself the main character. Thanks for choosing us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

I would 100% recommend this clinic

I would 100% recommend this clinic. The two guys who carried out my procedure were brilliant and made me feel comfortable from start to finish. The clinic itself was lovely, clean, and very welcoming.

Everything was explained clearly throughout the process, and they constantly reassured me by letting me know exactly what was happening at each stage, which really helped put me at ease.

The aftercare has been excellent too – they’re always at the end of the phone if I need any advice or support. My only regret is not having the procedure done sooner.

I would recommend them all day, every day.

November 6, 2025
Unprompted review
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Reply from Want Hair

Another Want Hair success story walking around looking 10/10. Thanks for the love - keep rocking that fresh look!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

The whole process was easy and top…

The whole process was easy and top class from start to finish. Preparing for the hair transplant and also the care and aftercare has been second to none. Would highly recommend and great fair pricing

May 2, 2026
Unprompted review
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Reply from Want Hair

Hair today, even better tomorrow! Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Great customer service

Iv received nothing but great customer service from Want hair! Matthew has helped me from consultation to surgery and has always been prompt to answer my many questions throughout the process. Everything had been organised perfectly allowing a smooth surgery day in Harley street. Becky has been checking in on me daily post op relieving all my worries and concerns. Really looking forward to seeing the results!

May 21, 2026
Unprompted review
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Reply from Want Hair

Big shoutout to you for the 5-star love! We’re buzzing to hear you had an awesome experience. Stay fresh, stay confident, and if you ever need us - we’ve got you!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

A great experience

A great experience, from the start Matthew was really attentive and helpful. All was explained and my mind put at ease. A group is created with both Becky and Matthew in the days prior to the procedure giving you all the information and help needed for before and after the procedure. An excellent UK service for a great price that I would definitely recommend.

May 19, 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! Matt was more than helpful and was always there for me when I needed him. Explained well every detail before I went with the procedure . Almost one month post surgery he’s been extremely supportive and responsive. Can’t recommend these guys high enough!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Hair Transplant April 2026

I had my hair transplant In April 2026 at the North London Clinic via Want Hair. I had a consultation with Jay and he talked me through all the ins and outs, answering any questions I had honestly and really setting my mind at ease. I chose to go ahead and couldn't be happier with the service provided by Want Hair and the Clinic on the day. Jay was extremely personable, and made my experience as stress free from start to finish as possible. I've worked in customer service for 17 years myself, and the service her provided was exceptional. Post op care was fantastic too, daily contact really helped to reassure me. Also I'd like to mention the lady who signed me off via a phone call on the 10th day was fantastic. We had a lovely chat amd if you have a record or who it was I spoke to, please extend my gratitude. 5/5 experience all around.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience so far with Want Hair…

Great experience so far with Want Hair and also the clinic in Manchester. Matt my initial consultant was great and answered all questions I had with a prompt response. Also after surgery before I was signed off both Becky and Matt kept in touch. Overall great experience and would recommend.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

4500 grafts

I went to Wanthair for my hair transplant as I was basing it on the reviews from experience. I was sent to the London Clinic in Harley Street and my whole experience was fantastic. From the moment I arrived to me leaving after completion, the staff and surgeons could not have done any more for me. They were professional and attentive throughout the process. If you're looking for a clinic like I was myself to trust then I can only recommend wanthair on my own experience. I had over 4500 grafts and I'm now 6 months post transplant and loving my progress.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs.

Avoid at all costs.

Want hair are just a middle man, they send you to a cheap hair mill clinic that’s closest to you.

15 months ago, I was sent to HGC Manchester and had my procedure done by dr masood Munir and received very poor results, which resulted in me having to get a second transplant at a more reputable company.

Ignore all these 5 star reviews, want hairs consultant team push you to write a 4/5 star review, 2 weeks after your procedure, when you have no idea how the results will look, as it takes 12 months of full results.

June 17, 2025
Unprompted review
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Reply from Want Hair

Hu Joel,

We're sorry to hear you are unhappy with your result. To clarify, Want Hair works with carefully selected surgeons while providing a complete patient journey.

We would also like to clarify that HGC is a separate company and is not associated with Want Hair in anyway.

As with any surgical procedure, results can vary between individuals. When concerns are raised, we always encourage patients to work with our support team so we can review their case and explore solutions. In this instance, we did offer to discuss a goodwill revision procedure, but unfortunately this was not taken up.

We wish you all the best with your continued hair restoration journey.

Rated 5 out of 5 stars

Want hair

I had my transplant on Harley Street in February, and the experience was fantastic from start to finish.
Matthew was great , always available at the end of the phone whenever I needed him, and extremely professional throughout the whole process.
I would highly recommend both Matthew and Becky.

February 18, 2026
Unprompted review
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Reply from Want Hair

Hair today, even better tomorrow! Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

I recently had my hair transplant and I…

I recently had my hair transplant and I couldn’t be happier with the whole experience so far. From the very first phone call, Ed was brilliant — friendly, reassuring, and really clear about the whole process. Booking everything was quick and easy, which made the whole decision feel smooth.

When I travelled to Turkey, everything was organised perfectly. Dr. Gizem and her team were fantastic — professional, caring, and they made me feel completely comfortable throughout the procedure.

When I got back home, Becky was amazing. She answered every question I had and made sure I felt supported during the aftercare stage.

It’s only been 3 weeks, but I’m already really happy with how things are looking. The whole team has been great from start to finish, and I’m genuinely pleased I chose them.

April 17, 2026
Unprompted review
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Reply from Want Hair

Big shoutout to you for the 5-star love! We’re buzzing to hear you had an awesome experience. Stay fresh, stay confident, and if you ever need us - we’ve got you!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

I booked in for a transplant early…

I booked in for a transplant early April I found the place to be very clean and hygienic. Everyone in the place was very kind and welcoming the actual procedure itself was very straight forward and I feel like they did a very good job at keeping me reassured I was okay and everything more. I had Becky and I think his name was Matt as consultants who were both very friendly and very fast at replying when I had any questions about after care and whatever more. Over all I’m very happy with my transplant so far. Highly recommended 👍🏼

April 14, 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Amazing service Want Hair - shout out to Jay and Becky

Want hair has been amazing through my transplant journey so far. Great communication and care from Jay and Becky. Jay answered many of my questions quickly before the transplant and was very helpful throughout. Becky gave me expert advice prior to and after the hair transplant. It feels like they care deeply about their patients. I am only 2 weeks post transplant and is very happy with the result so far. I would highly recommend want hair. Thank you again Jay and Becky !

April 24, 2026
Unprompted review
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Reply from Want Hair

Five stars? You just made our day! If good hair is a superpower, consider yourself the main character. Thanks for choosing us!

Kind Regards
Want Hair Team

Rated 1 out of 5 stars

Had a hair transplant May 2025 in…

Had a hair transplant May 2025 in Harley street London.
The transplant failed despite following all aftercare. When I raised concerns via thier customer service (WhatsApp!) I sent pictures and was assured everything was fine and my hair would be thick and luxurious after 12 months.
Well it’s 12 months and hair looks the same as before. Absolute waste of money. The fact you can’t contact the clinic direct and have to go through the what’s hair customer service is not good. If my original con has been addressed directly via the clinic it probably would have been saved
Have spoken to clinics locally too me who state looking at photos it was never done well. And the fact the surgeon left it to his staff instead of doing it himself was poor

May 5, 2025
Unprompted review
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Reply from Want Hair

Hi Kris

I’m sorry to hear you’re disappointed; our goal is always for you to feel confident in your results.

To clarify our process, your surgeon personally performed all critical stages of your procedure,, including anaesthesia, extractions, and making the recipient incisions and lead a specialised team for placement. Regarding communication, our WhatsApp specialist provides instant support while surgeons are operating, but we are always happy to arrange a face-to-face review if you feel your concerns need more direct attention.

We’ve reviewed your 12-month progress against your "before" photos. While we respect your perspective, the clinical evidence shows a significant transformation in your hairline and mid-scalp density. Please keep in mind that hair naturally looks thinner when wet, yet the growth remains clearly visible compared to your original dry photos.

We would welcome the chance to discuss this further. Please get in touch so we can arrange a face-to-face consultation with your surgeon.

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

I had my hair transplant on Kenton…

I had my hair transplant on Kenton road.
The whole team from start to finish were brilliant. Very professional and helpful. The after team have been in constant contact and have guided me all the way.
Would recommend anyone who wants to get their hair done to go with want hair

April 16, 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Matthew and Becky have been fantastic…

Matthew and Becky have been fantastic throughout the whole process from initial enquiry right to signing off my after care. I highly recommend Matthew and Want Hair to anyone looking for a caring team to get you through your procedure.

April 15, 2026
Unprompted review
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Reply from Want Hair

Big shoutout to you for the 5-star love! We’re buzzing to hear you had an awesome experience. Stay fresh, stay confident, and if you ever need us - we’ve got you

Kind Regards
Want Hair Team

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