Want Hair Reviews 

Matthew and Becky have been fantastic throughout the whole process from initial enquiry right to signing off my after care. I highly recommend Matthew and Want Hair to anyone looking for a caring team to get you through your procedure.

Had a consultation last year with Matt but wasn’t in a position to go ahead at that stage. Got back in touch with Matt earlier this year and went through with the booking. Everything was explained to me clearly and I had a lot of questions and concerns which they were always happy to answer! Closer to my appointment I was in contact with Becky who like Matt was very helpful and happy to answer all the questions I had and there was a few! After my surgery I was in touch with both daily and they showed a keen interest in how I was feeling and how my recovery was progressing. I am around 6 weeks post surgery now and very happy with my progress and can’t wait for the final results.

I had my hair transplant in Harley Street, staying over night in a nearby hotel. Honestly I couldn't fault anything. Dr Luvve and the whole team put me at ease and the day flew by. The whole team were really professional and relaxed, explaining everything to me as we went along. I fell asleep during parts of the procedure and had a good laugh with the team at other times.
The aftercare was also really good from Jay, I had to upload photos every day and they continued to monitor my recovery.
I'm now 10 days in. The feeling of having a hair line for the first time in 10 years is indescribable. Every time I look in the mirror I smile.
I have no hesitation in recommending this clinic.

My experience was 10/10. Jay was available every step of the way to answer any questions and queries. On the day was very relaxed and the aftercare was really good, they keep in contact after surgery to help and guide you!
Would recommend to others

Really good experience with Want Hair Manchester clinic.
Matthew was excellent on the phone — took the time to explain everything properly, answered all my questions, and made me feel comfortable going ahead with the procedure.
Becky was also a big help in the WhatsApp group before the op, making sure I knew exactly what to bring and giving clear pre and post-op advice, which made the whole process a lot easier.
The procedure itself went smoothly and the team were professional throughout. Overall, great communication and support from start to finish — definitely recommend.

From start to finish everyone was very professional and helpful. Has a few questions before my hair transplant and after but Ed and all other staff were quick with answers which reassured me. Highly recommend

Had my hair transplant done recently at Harley street, Matthew from want hair was brilliant. Made the booking process so simple, always got back to me straight away with any questions I had. Matthew and becky have been spot on since procedure plenty of info about aftercare and been checking in regularly to make sure everything ok. Highly recommend these guys.

Want Hair have been great all the way through my Hair transplant. I dealt with Grant prior to my surgery who was really helpful and honest regarding expectations. I still have a long way to go for my final results but all looking great so far. I was added to a whats app group a few days before surgery to answer any questions I had before. I then had daily chats post surgery sending pictures across each day for ten days to Becky who was also great and really helpful. Was really nervous before Surgery but had no need to be as the Harley street team was all great and made the whole experience a lot easier than anticipated.

I went with want hair 6 months ago as my hair was receding thinning badly I went with want hair and to this day it’s the best money I’ve ever spent ever so happy with my results so far gave me a lot of confidence and to this day after 6 months they still keep in contact as me how the transplant is doing and keeping up to date with transformation 100% recommend to anyone who his suffering hair loss

I cant honestly say my experience with want hair has been great from start to finish, im 12 months post transplant and the results are fantastic not only did i get my hair line back i got my confidence back too , want hair have stayed in contact throughout the process and have helped with any concerns or questions i had , honestly if your thinking about having 1 i can recommend want hair!

After having quite a few consultations with different companies, I decided to go with Want hair.
Want hair and one other stood out head and shoulders above the rest, but Want hair was the one I went with.

I also had a friend who had a transplant with Want hair recently and had very successful results, so this also reassured me.

Matthew was who I had my consultation with and was very patient with me on making a decision, he was also helpful the whole way through the process.
Even 7 weeks on I get a reply if I ask any questions.

I would definitely recommend Want Hair for anyone considering a hair transplant.

Matt was very responsive and supportive on WhatsApp throughout the entire process. Couldn’t fault my experience. Great service every step of the way

Nearly 3 weeks post op and happy with how things have gone so far. Thank you to Ed and Becky for their support and reassurance. Fingers crossed for the results now 👍🏻

I’ve yet to take the plunge, but after a really helpful and no pressure chat with Matthew K, I’m almost convinced I will do it this year. Matthew was so helpful and explained all the procedure and also aftercare. Matthew also sent me the full quote and explanation of why they use sapphire blades for the extraction (they are the best).
So 5 stars for Matthew K who was the perfect salesman because there was no pressure!
I have just read all the amazing Trust Pilot reviews that has cemented my commitment.

From start to finish the team have been great. Felt reassured pre and post surgery by having direct WhatsApp messages for any questions I had and for the team to check my healing.

What can I say! Wow! I had two transplants previously from a supposed top clinic and the results were rubbish both times.

I then went with Matt and Becky at Want Hair and the results are amazing. Truly life changing stuff. I would 100% recommend them to ANYONE! They have put a smile back on my face. Thanks guys xx

I had my hair done 2 weeks ago & im absolutely buzzing with the results already with how smooth things have gone. From start to finish stress free & mostly pain free. Mathew has help me the whole way thew & generally couldn’t ask for better service.

I had my hair transplant on 22nd January 2025 at the Kenton Road clinic with Want Hair, and my experience has been deeply disappointing and, at times, quite concerning.
While the WhatsApp communication from the team was generally responsive and polite, this did not reflect what I experienced on the day of the procedure or the outcome I’ve been left with.
The surgery itself felt rushed, disorganised, and far from the professional medical environment I was expecting. One of the most concerning aspects was that only one person appeared to be handling the extraction of grafts, with no clear tracking or counting process. At one point, another staff member came in, said something I didn’t understand, and the atmosphere immediately felt tense. After that, the extraction became noticeably faster and more rushed. I was even told they were short staffed that day, which only added to my concern.
There was also significant pressure to pay for PRP treatment. The doctor who assessed me brought it up at least three times, including in front of the wider team, which felt inappropriate. When I said I couldn’t afford it on the spot, the doctor appeared visibly disappointed, which made me feel uncomfortable during what should have been a patient-focused experience.
The implantation stage was equally worrying. Two assistants worked on either side of my head, but it felt rushed and poorly coordinated. There was little communication between them, and they didn’t seem to be checking each other’s work. This lack of care is now obvious in the result, both sides of my hairline look noticeably different, with poor blending, especially into the left temple.
The environment itself also felt unprofessional. I was eating a quick meal deal lunch on a stool right next to where the surgery was taking place, which didn’t feel appropriate for a medical procedure.
The results are extremely disappointing. The density is poor, the hairline looks sparse and unnatural, and the blending into my existing hair is very inconsistent. Some hairs in my temple area look so out of place that I’ve had to remove them myself. I cannot wear my hair up or style it properly because it looks unnatural, almost like doll hair.
The donor area is also visibly over-harvested in places, despite me explaining I wear my hair short and wanted grafts taken more strategically.
Another serious issue is the complete lack of transparency around graft numbers. To this day, I still have no confirmed graft count, despite being told this would be provided. Given there was no clear counting process, this raises real concerns about how the procedure was managed.
I also raised concerns early on about the hairline being uneven, but these were dismissed. Over time, the issues have only become more noticeable.
At 8 months post-op I expressed how unhappy I was and was told to wait until 12 months. That has now passed, and I have not received the proper follow-up or review that was promised.
Overall, despite polite communication early on, the rushed procedure, pressure to upsell, lack of care and precision, no graft transparency, poor results, and lack of follow-up have left me with serious regret. I genuinely wish I had looked elsewhere before going ahead.
I would STRONGLY urge anyone considering this clinic to think very carefully before proceeding.

I organised my hair transplant with Grant at Want Hair after 7 years of debating! I wish I had done this sooner! I’m just over 14 days post op and the results have been amazing. I opted for the Harley Street Clinic and went for 4500 grafts. The team both pre and post op were there every step of the way and offer really professional support. Would 100% recommend!

It’s been just over two weeks since I had my transplant and I couldn’t be happier. Big thank you to Ed and Becky who have been so helpful! Another big thank you to the surgeons and everyone at want hair who has done a brilliant job. Would highly recommend this place.