Excellent highly recommend. From the start being able to get an instant quote, and picking the day we wanted it delivered to having it collected. It was just all so easy. We will definitely be using W... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Amazing service from the get go, actually listened to me about what "I wanted" rather than just oh I'll put it where I fancy Driver was in his 1st week with wards but excelled in his job. Would hig... See more
Ward Recycling (skips) are local to me at Ilkeston, Derbys. Always used Ward, reliable, honest and they actually do what they say they will do. How refreshing is that !!! Thanks you Ward Recycling... See more
I ordered a 5yd skip online with no issues at all, was informed when my skip would be delivered and the driver even rang on the day to say he was on the way with my skip.he placed it exactly where I n... See more
Company details
Information provided by various external sources
Ward Recycling offer complete waste management solutions ensuring minimal waste to landfill. Call our Professional Services team on 0345 337 0000 today.
Contact info
Griffon Road, DE7 4RF, Ilkeston, United Kingdom
- 0345 337 0000
- info@ward.com
- ward.com
4.5
Excellent
865 reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Very prompt response & good communication
Excellent communication & reasonably priced compared to other companies.
April 12, 2026
Arrived on time
Arrived on time. The Driver put the skip in exactly the place that I wanted. Driver was very helpful. Picked up on time too. Booking process was easy too.
March 28, 2026
The skip was delivered early and picked…
The skip was delivered early and picked up in time. Great service
March 29, 2026
Skip was delivered on time the driver…
Skip was delivered on time the driver was very helpful and the skip is now ready for collection
March 26, 2026
Over a week to collect after full
Over a week to collect after we had filled skip, cause a massive knock on for the delivery we where having, mailed the company, they where no help whatsoever. Probably won't use again.
March 18, 2026
Punctual,polite and professional service, respectful of property would highly recommend
Punctual,polite and professional service.
Resect
March 17, 2026
Excellent service and very helpful staff
March 23, 2026
Skip delivered on tim
Skip delivered on tim, in the place I wanted. Friendly driver.
Skip picked up on the day agreed.
March 23, 2026
Great service
Great service from start to finish. Friendly
Staff both in the office and drivers. Highly recommend.
February 14, 2026
8 yd skip
Ordered the skip for am delivery turned up at 3pm. I also needed a door on the skip as I'm elderly and needed to be able to walk in with things to start with not lift them over the top. I did order a skip with a door for this reason. Very disappointed.
February 4, 2026
The team were helpful
The team were helpful, the skip arrived in time and was positioned on the shared drive to enable the neighbours to park easily
January 25, 2026
Disgraceful, rude and flippant company
This company is not here to look after the small struggling companies.
We had 3 bins off them, I had to cut it down to just 1 for financial reasons and they have now charged me over 270 pounds to remove the 2 bins even though i still have 1 bin with them.
I've even said when business picks up I may be able to habe the bins back.
Emails ive received off certain staff have been extremely rude and flippant.
I would certainly not recommend them to any one.
I hope the MD reads this and understand he has some extremely rude and unhelpful staff adjust know even the drivers agree the one of them, he agrees with me.
November 1, 2025
Unprompted review
Great service
Extremely easy to book, good price, wonderful communication from office staff and driver was very pleasant, skilled and no request was too much for him.
January 12, 2026
Fantastic service as always
Fantastic service as always, this must be our 4th time using Wards. Never been let down, drop off & collect exactly when arranged. Lovely & friendly drivers too x
November 26, 2025
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