Ward Recycling Reviews 865

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff, including the drivers. People frequently mention the efficiency of the delivery and collection services, noting that orders arrive and are picked up as scheduled, with drivers often going the extra mile to place skips precisely where needed. However, some customers also noted issues with communication regarding delivery times and collection arrangements, leading to delays or unexpected charges. A few other people also felt that the pricing could be ambiguous, with additional costs not always clearly communicated. There were also isolated concerns regarding driver conduct.

What people talk about most

Service

Consumers find service to be positive, often highlighting great communication, reliability, and helpful... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the helpfulness and friendliness... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the friendly and helpful... See more

Price

Clients share ambiguous opinions on price. Many customers found the pricing competitive and reasonable,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent highly recommend. From the start being able to get an instant quote, and picking the day we wanted it delivered to having it collected. It was just all so easy. We will definitely be using W... See more

Rated 5 out of 5 stars

Amazing service from the get go, actually listened to me about what "I wanted" rather than just oh I'll put it where I fancy Driver was in his 1st week with wards but excelled in his job. Would hig... See more

Rated 5 out of 5 stars

Ward Recycling (skips) are local to me at Ilkeston, Derbys. Always used Ward, reliable, honest and they actually do what they say they will do. How refreshing is that !!! Thanks you Ward Recycling... See more

Rated 5 out of 5 stars

I ordered a 5yd skip online with no issues at all, was informed when my skip would be delivered and the driver even rang on the day to say he was on the way with my skip.he placed it exactly where I n... See more


Company details

  1. Waste Management Service
  2. Garbage Collection Service
  3. Salvage Yard

Information provided by various external sources

Ward Recycling offer complete waste management solutions ensuring minimal waste to landfill. Call our Professional Services team on 0345 337 0000 today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

865 reviews

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Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to order online and delivered on…

Easy to order online and delivered on time. I was first call so arrived just after 7.00am but picked up a week later around the same time. Guy dropping off was lovely explaining that I was first call. Would use again

September 15, 2024
Rated 5 out of 5 stars

A1 customer service.

After using another local skip firm and having nothing but problems I decided to try Wards. Yes they are a little more expensive but I got the skip I ordered on the day I asked for. Driver was excellent and nothing was too much trouble.

September 12, 2024
Rated 5 out of 5 stars

Recently took a bit of copper and lead…

Recently took a bit of copper and lead down from a house renovation, first time in years so the process had changed a little. The chap behind the front desk was super helpful polite and cheerful. Would 100% recommend Wards (Swadlincote) to anyone who asked.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order skip

Easy to order skip, came on time and the driver was very helpful and friendly. Would recommend and will use again.

August 13, 2024
Rated 5 out of 5 stars

Great company to use

Reasonable pricing. Delivered on a day and time to suit you.The driver phoned us and asked us where to put the skip before placing it down which you don't get with many other companies. I don't have a bad thing to say about this company and would definetley use this company in the future.

August 8, 2024
Rated 5 out of 5 stars

Great service

Great service, delivered when they said & collected when they said, great communication, would use again.

July 26, 2024
Rated 5 out of 5 stars

Very professional operation

Very professional operation. Skip delivered when they said they would and placed appropriately. Emailed to let them know that they could collect earlier than originally arranged and got a telephone call from a lovely actual human being apologising that it couldn’t be that day but booked for next day; and it was duly collected. Prices in line with other Skip providers.

July 5, 2024
Rated 5 out of 5 stars

Good service

The service is reliable and prompt. Booking was easy and was informed each step of the way what was happening. Would recommend to anyone. Reasonable price for medium size household skip

July 3, 2024
Rated 5 out of 5 stars

Can’t beat the service

Dropped skip off on time, driver asked where I wanted the skip and took time to put some pieces of wood down so that the drive wasn’t marked, collected on time, could not fault the service.

June 17, 2024

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