Excellent highly recommend. From the start being able to get an instant quote, and picking the day we wanted it delivered to having it collected. It was just all so easy. We will definitely be using W... See more
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Review summary
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Amazing service from the get go, actually listened to me about what "I wanted" rather than just oh I'll put it where I fancy Driver was in his 1st week with wards but excelled in his job. Would hig... See more
Ward Recycling (skips) are local to me at Ilkeston, Derbys. Always used Ward, reliable, honest and they actually do what they say they will do. How refreshing is that !!! Thanks you Ward Recycling... See more
I ordered a 5yd skip online with no issues at all, was informed when my skip would be delivered and the driver even rang on the day to say he was on the way with my skip.he placed it exactly where I n... See more
Company details
Information provided by various external sources
Ward Recycling offer complete waste management solutions ensuring minimal waste to landfill. Call our Professional Services team on 0345 337 0000 today.
Contact info
Griffon Road, DE7 4RF, Ilkeston, United Kingdom
- 0345 337 0000
- info@ward.com
- ward.com
4.5
Excellent
865 reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Easy to book online
Easy to book online.
Delivered within 2 days.
Driver took care when lowering the skip and placed it where I wanted it.
The hire is for 7 days unless you ring them to extend it.
I didn’t need to extend the duration and waited for them to collect it.
They picked it up on the due date without me having to phone them.
All in all a good experience with a company that I would recommend
June 18, 2024
Delivered when said
Delivered when said, An exchange was required and sorted for next day.
June 11, 2024
Reasonable price, friendly and helpful staff
Skip was delivered and collected exactly when agreed. The drivers were polite and pleasant. A very reasonable price.
June 1, 2024
Excellent customer service
Excellent customer service, lovely staff went above and beyond to help
May 27, 2024
Asked for am delivery but didn’t arrive…
Asked for am delivery but didn’t arrive until12-45,this is after three phone calls
June 2, 2024
Arrived a lot later than the allocated…
Arrived a lot later than the allocated slot and also was picked up a day later than agreed. Called to chase on day of drop off and the person didn’t care one bit. At £372 with designated pick up times it’s really not worth it.
May 23, 2024
Impressed with skip service from Ward
Skip was delivered and collected exactly when agreed. The guys were very friendly and helpful in managing to get the skip in quite a difficult place and overall am really happy with the service provided! And very reasonable price too!
May 13, 2024
Reasonable price
Reasonable price, ordered online successfully and was delivered in the time requested.
Would deffinately recommend
May 12, 2024
Updates on Permit delays
Overall happy with service and cost. Could improve communications about delivery day timings when a permit is required. Save me chasing them up for updates!
April 23, 2024
Good communication skip delivered on…
Good communication skip delivered on time driver very helpful hopefully will collect on time but all good
May 1, 2024
Poor office staff don't know how to communicate.
Skip did not arrive until 16:00 even after i requested a morning delivery. On form i asked for a Monday pm pick up, when rang said it will be Tuesday morning. Tuesday 16:00 i rang Wards to enquire when skip being picked up, they said this evening. In all communications with Wards, Wards office staff never rang to advise|update when skip arriving or being fetched, drivets were polite and pleasant more than i can say for office staff who need to learn to keep customers updated.
April 22, 2024
Top marks
Did what is says on the tin, delivered as agreed picked up as agreed. Only criticism was of dried mud which transferred on to the drive, but less for that thank you I will use you again TY
April 13, 2024
The driver was really friendly
The driver was really friendly
Ordering the skip was easy
Pick up was easy
March 24, 2024
Verskipy easy to book,driver very polite…
Very easy to book,driver very polite delivered on time.
March 28, 2024
Great service
March 18, 2024
Excellent service
Excellent service, highly efficient,reliable and professional. Highly recommended
February 20, 2024
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