Wardrobe Direct Reviews 290

Delivery. Was supposed to be on a pallet but it was loose but you get the pallet as well as bird seed due to an issue where they tranship. Delivery driver was great and helped me get it in the garag... See more

Easy to order, unfortunately wardrobe mirror style had been changed but good communication with company to arrange alternative. Delivery seamless, again excellent communication with delivery guys wh... See more

Wardrobe direct were good to deal with wardrobes arrived on time with constant updates The wardrobes were wonderful but I have marked down 1 star due to being advertised on their site as Luxury and f... See more

Really pleased with the wardrobe. It took a while to assemble, but no major challenges, and it is solid. Delivery ended up being delayed on the day and came quite late in the evening, but otherwise al... See more

I bought a double sliding mirrored doored wardrobe from Wardrobe Direct. It was delivered with one of the mirrors broken. Simon at Wardrobe Direct reordered a new replacement mirrored door from the m... See more

This was a repeat order of a wardrobe to match one we had ordered earlier in the year. It came when promised, put together as efficiently as before and completed by courteous and efficient staff. Than... See more

Relatively simple to assemble (Petra wardrobe), once assembled they feel really solid, doors slide well and look great. A couple of small issues with the instructions but can be worked out with th... See more

Good product. very helpful ordering service with flexibility on delivery and assembly dates to dovetail with work being done on our house. The Chat assistant is one of the best I've encountered: very... See more

Extremely helpful, communicated throughout the process. Fitter was amazing and very quick. Wardrobes look unreal. Better than any fitted I've seen at a fraction of the price. Very impressed

Order and delivery all completed efficiently. Wardrobe is excellent, good quality and very attractive. Expect it to be in use for many years to come. Lots of compliments from everyone who has seen it.... See more

Great communication; I was made well aware of delivery time in advance, and just before delivery. Delivery and set-up was completed by friendly and efficient staff, Mariusz. I would not hesitate to or... See more

The delivery to a little long Cost of fitting is expensive The fitters availability was causing inconvenience of a suitable appointment time. Fitter tried to cancel last minute stating too much... See more

Ordered and paid for the goods on 31st October 2025 and received Wardrobe on 9th January 2026. No proactive updates, I had the chase week after week. No apologies, nothing. Would not use this compan... See more

Needed a wardrobe for small bedroom - bespoke was silly price . WD have an extensive range in a variety of finishes . Sounds one that was perfect , arranged for it to be fitted - the guys did a great... See more

Excellent communication and quick delivery. The guys that put the wardrobe together were lovely. There were a couple of slight issues and they had to come back. No issues in sorting out the problem an... See more

My wardrobe hasn't even been delivered yet and my first installment of payment has already been taken. I'm also being asked for a review of my delivery when it's not taken place yet. The delivery wai... See more

Do not order from this company! I was promised delivery last week and was then told no it won’t be delivered as there is no routes where I live (Staffordshire) but I will have delivery this week and I... See more

There was a problem where I need a few panels replaced... I was told 2 to 3wks .. in the end it took 10weeks.... I was frustrated and annoyed... But this company has no direct line ... My only communi... See more

The delivery company were challenging to deal with to secure a date that they could deliver due to a combination of my work commitments and the delivery company only working 24-48 hours ahead. Then wh... See more

Good wardrobe for the price. Appreciate the assembly service, the customer service were very helpful in arranging the assembler as I was not in the UK. The person doing the assembly was very good, cha... See more

I ordered the 203 cm mirrored wardrobes and have to say I am delighted with the wardrobes. The guy arrived on his own and built them for us yes it did cost us £199.00 but if my husband has done them i... See more

1. Kept to the quoted price. 2. Kept to the promised delivery dates.Phoned ahead. 3. Sent the same team to erect and fit the wardrobe that did such a good job when we had the first one from this... See more

The service was excellent. I was kept well informed and the assembly of the wardrobe was very efficient. I needed to return one item - there was no fuss about this and I’m very happy with the produc... See more

Good sturdy product. Good ordering experience with extremely helpful chat facility as we sought to schedule delivery and assembly with other work being dome in the house

The wardrobe delivery and installation service was excellent. The team arrived on time, handled everything professionally, and ensured the installation was completed to a high standard. The wardrobe w... See more

It is 2nd wardrobe I bought from wardrobe direct and like the way company kept me informed and arranged the delivery and assembly on the same day.

Good furniture for the price had to read construction booklet carefully but once understood was straight forward to build

I had some very expensive quotes for redoing my dressing room wardrobes so I was so pleased to find Wardrobes Direct! The delivery and wardrobe construction were very professional and efficient. Alt... See more

Excellent service from start to finish. Delivered and installed within 3 days. Good quality wardrobes. Would highly recommend

Very easy to navigate website. Good details on products and which hopefully won't disappoint

For what you pay, the quality is just ok. The design is nice but we had multiple issues with our wardrobe. Some are still unresolved. I think the most disappointing is that the fitter tried to cover u... See more

Easy to order, love the modular design as able to better fill the space available.

I have already responded once. The wardrobe was great. Ordered additional LED lights at the cost of £75 pounds. They turned up 2 weeks before the wardrobe, they are cheap and nasty and look terribl... See more

First I was delivered the wrong door for my wardrobe and when they delivered the right one eventually they refused to deliver to my room of choice as promised during the whole mix up. No accountabilit... See more

Delivered and assembled on time, lovely modern appearance with the lights on top. Happy with my purchase.

Tremendous service right from the ordering, delivery and to subsequent wardrobe assembly. I was informed on the delivery time and progression and contacted regularly regarding assembling the wardrob... See more

Service was great, we paid for the wardrobe to be built which went ahead fine. Biggest issue is delivery, they only deliver to the ground floor which is a problem if people struggle to get the heavy b... See more

Bought mirrored sliding doors wardrobe only to find that they delivered two left doors. I emailed them, sent photos and was told we would hear 2-3 working days. A week has gone by and still nothing.... See more

Excellent customer service. A lovely product and the fitting service is so worth the money.

Feras was very responsive and arrived as committed. The assembly was completed satisfactorily. He did not do any cleanup and left all the cut offs without sweeping it up

Poor communication - delivery date scheduled it never arrived and not contacted with any problems I was promised an update the following day still waiting of that update ! Wardrobe redelivered a f... See more

My wardrobe was initially delivered quickly (Late January / early February 2025), but the mirrored sliding door was damaged on arrival. The delivery / assembly associate said that he would report... See more

Delivery was with care and assembly was really good as well. The time for getting it delivery was not so great!

I ordered a wardrobe from Wardrobe Direct which arrived as planned. Before assembly I realised that the Wardrobe would be too big for the space I had. This was my mistake. I contacted Wardrobe d... See more