Warranty Administration Services Ltd Reviews 

274
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible helpfulness, friendliness, and professional approach, often going above and beyond. This excellent customer service, marked by clear communication and efficiency, makes the entire process straightforward and stress-free for many. The warranty claim process is widely described as easy, quick, and smooth, with people appreciating prompt resolutions and positive outcomes. Reviewers are impressed by the comprehensive coverage and the speed at which issues are resolved, often exceeding expectations and leading to strong recommendations.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Clients share positive opinions on service, with many reviewers impressed by the support and efficiency... See more

Claim

Reviewers mention positive feedback about claim, with many finding the process straightforward and efficient.... See more

Warranty

Customers had positive experiences with warranty, finding the claims process straightforward and the service... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing delight and satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow after our car breaking down en route to our holiday I wasn’t expecting a warranty claim to be so straight forward, how wrong I was!. Tara dealt with our claim and she was so prompt, so transparent... See more

Rated 5 out of 5 stars

From the first meeting to discuss our requirements over a year ago, to the last contact today to ask a question. Everyone has been amazingly kind and helpful, Paul, Ian and Vicky, in particular want... See more

Rated 5 out of 5 stars

Extremely helpful and friendly. Tara was friendly, professional and extremely prompt in her response to my claim, amongst a small misunderstanding she went above and beyond to ensure I was covered... See more

Rated 5 out of 5 stars

Incredible service. Tara was understanding and brilliantly helpful with every aspect of the issue raised. It's so refreshing to know that there are people out there that still care about not only thei... See more


Company details

  1. Vehicles & Transportation

Written by the company

Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(274)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with. Matt especially really helped me out. Fast to respond, talked me through the process and got stuff done without any hassle. Top man and top company.

July 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Unfortunately I did not realise I still…

Unfortunately I did not realise I still had warranty when my turbo ceased so paid for a turbo replacement myself, once finding out I had warranty I spoke with Tara, due to not going through the correct channels I was not covered but Tara was so helpful and understanding that they have managed to pay a 50% good will to support the turbo replacement due to the money coming from my savings for IVF treatment, I could not be more happier 😊

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Tara was so responsive and sorted…

Tara was so responsive and sorted everything out directly with the garage meaning I didn’t have to worry about much at all!
Thank you for your assistance and keep up the great work!

May 30, 2025
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Rated 5 out of 5 stars

Excellent service

Excellent service. Tara was very helpful, will fight your battle for you and keep you updated with the process throughout.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very good service from the time I…

Very good service from the time I reached out. They are very responsive, professional and very helpful. They kindly understand the issue that I was facing and help me through the process. Excellent service.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

I am giving 5 stars

I am giving 5 stars, as my experience has been amazing. This is down to Matthew who dealt with my claim. He got it all sorted for me, and I’m so glad I dealt with someone who worked so hard and was dedicated to sort my claim out. Again Matthew, thank you so much.

May 12, 2025
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Rated 5 out of 5 stars

Warranty Administration Services - Great Service

We bought our car 6 months ago and recently noticed water ingress during heavy rain.
Not knowing the cause or cost of repairs was stressful especially as we only recently purchased the car. Warranty Administration Services, and Robert who was our point of contact, were exemplary in their support, advice and timely engagement.
We received fantastic service from WAS and Robert, will definitely use again, and highly recommend them to anyone looking for a warranty provider.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

From start to finish Tara was absolutely fantastic.
At every step of the way I was put at ease with their knowledge and understanding.
Definitely a great team to deal with.
If there is an employee of the month it should definitely go to Tara.

April 4, 2025
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Rated 5 out of 5 stars

Quick and amazing service

Quick and amazing service
This is the first time of using the warranty, from the phone call I made (I think I spoken to a lady called Tara? Sorry if this is wrong!) who was so helpful, and then Matt dealing with the emails. All members have been so polite and were so lovely to deal with! Such quick responses thank you all x

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Warranty team

Spoke to Rob on the warranty team. He went above and beyond to address the situation and achieved the outcome I was hoping for. Great efficient service, would highly recommend.

March 24, 2025
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Rated 5 out of 5 stars

Service above and beyond

How refreshing to receive service that far exceeds expectations. Tara is such an asset to this company. Someone who does what they say they’ll do. An item that was not covered by warranty, Tara dealt with the main dealer and recovered 100% of the cost. Mind blown!

February 26, 2025
Unprompted review

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