I had a very pleasent experiance with Melissa Clifford ever since I started filing my warranty claim. She was very helpful & patience in directing me step by step to complete the process and handled... See more
Company replied
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See what reviewers are saying
Melissa Clifford with Warranty Valet was extremely prompt and always courteous, let alone knowledgeable, regarding my recent Delta shower head warranty replacement. She always kept me informed along t... See more
Company replied
I had to use this company in order to get start a replacement/warranty process on an BioIonic curling iron. After having the product for just over a year (and now just outside the one year warranty pe... See more
Company replied
I recently reached out to Warranty Valet for a refund on my Lowe’s Kobalt 24V Drill, which had unexpectedly stopped working. The entire return process was smooth and hassle-free. Their team was prompt... See more
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Company details
Written by the company
Warranty Valet is a reputed service provider which provides the customers peace of mind about their purchases by streamlining the warranty process for them. Warranty Valet operates as a bridge between consumers and manufacturers with a team of committed experts, delivering a simple and straightforward warranty claim experience.
Contact info
311 Ranch Rd 620 S Suite 211, 78734-4776, Austin, United States
- support@warrantyvalet.com
- warrantyvalet.com
Thank you for Incredible Service Experience
Good Morning Team,
One fine day my washing machine got a sudden blast while the dryer was running and we are just soo upset by this, then I searched for guidance where I found warrenty vallet and from that reached to Mellissa Clifford Mam for guidance, she has from the starting make me so comfortable talking with so that I am able to tell all the problems I have faced in the machine.
After that I do not have to do any follow up, Mam always message me if any response needed from my side.
The level of prompt service I received from Mam is just beyond words, I thank your company for having such a great & incredible talented person in your organisation.
If we have more person's like mam in the world it will be a great place to live
I request from my side to provide her as much promotions as possible as this will motivate the whole company if such a great person is getting promoted.
Thanks & Regards,
Aman Gupta
September 21, 2023
Unprompted review
Reply from Warranty Valet®
Dear Aman, Thank you so much for sharing the experience you had with us. Your kind words and appreciation mean a lot to us. We're here to help whenever you need assistance, and we're grateful for the opportunity to serve you.
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Issue was never resolved
Issue was never resolved, I was told to hire a technician to diagnose the thermostat, the technician charges $75 just to come out and $95 after that, a new thermostat cost $135 go figure this one out…..
September 18, 2023
Unprompted review
Reply from Warranty Valet®
Hi Elino, We apologize for any inconvenience you've experienced. Please understand that the brand advised you to hire a technician; this information was communicated by you to us, which prompted our follow-up with the brand. As you know, our team tried all possible ways to resolve your issue by contacting the brand. Nonetheless, you gave us a 1-star review; however, we are still here to assist you if you need any further assistance in the future.
Melissa is the best!
Melissa is the best service experience I ever have, she provides super fast and helpful assistance around the clock. If she is not an AI robot, she must be a group of agents :). She solved my problems within minutes, I truly appreciated her services!
September 12, 2023
Unprompted review
Reply from Warranty Valet®
Hi Tony, We're delighted to have been able to assist you quickly, and your appreciation means a lot to us. If you have any more questions or need assistance in the future, don't hesitate to ask. We're here to help!
NOT SATISFACTORY
MY PROBLEM IS NOT RESOLVD BUT I HAVE RECEIVED MAIL THAT THE PROBLEM WAS RESOLVED.
THIS IS NOT CORRECT
September 4, 2023
Unprompted review
Reply from Warranty Valet®
Hi Goswamy, We apologize for any inconvenience you've experienced due to some misunderstanding. We don't understand why you've given us a 1-star rating since we have obtained a replacement for your defective monitor with a brand new one at no cost. However, we are happy that we assisted you in rectifying your issue.
Fantastic service
Fantastic service, took all the hassle away from me. Communication great. Certainly use Warranty Valet again. Highly recommended.
August 28, 2023
Unprompted review
Reply from Warranty Valet®
Hi, thank you for your feedback! We're thrilled to hear that you had a fantastic experience with our service. If you ever require further assistance please don't hesitate to reach out. We're here to assist you.
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They were easy to work with and sped up…
They were easy to work with and sped up the process when my Macbook Pro needed repairs.
August 12, 2023
Unprompted review
Reply from Warranty Valet®
Hi Gina, we're delighted to hear that you found our service easy to work with and that we were able to expedite the repair process for your MacBook Pro. If you ever require further assistance, please don't hesitate to reach out. Your satisfaction is our motivation!
Awestruck customer support!
Hello,
I recently gave this website a try. I must say, this is nothing short of impressive!
I just wanted to claim a warranty for a product purchased on NETGEAR - Adapter. To be honest, Warranty Valet just saved my time and made the tedious process pretty easy. Awestruck customer support! They kept me updated on each and every progress like the date of pickups. I was completely surprised by its user-friendly and easy-breezy interface. Even for a non-techy person like me, it gives a seamless experience..
I would definitely suggest it for anyone who looks for a warranty claim with just one tap.
August 18, 2023
Unprompted review
Reply from Warranty Valet®
Hello, Smith. We are happy that you are satisfied with our service. We look forward to continuing to provide you with convenient and efficient warranty claim services in the future as well.
Excellent communication respond…
Excellent communication respond immediately as well. Easy to work with and will use their service again
July 17, 2023
Unprompted review
Reply from Warranty Valet®
Dear Hanna, we are happy that you are satisfied with our service. We would be thrilled to have the opportunity to serve you again in the future.
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