Warrington Car Audio and Towbar Centre Reviews 

85
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Stay well away from this bunch of cowboys! Utterly unprofessional - gave them my brand new Kenwood audio system to fit - they failed to connect up the usb lead (attached to the unit), did not properly... See more

Rated 5 out of 5 stars

Front and rear audible parking sensors fitted. Asked local Kia dealer about getting sensors fitted to a 2020 Kia Ceed SW (2 spec). They referred me here. Getting quotes for OE colour-coded and after... See more

Rated 5 out of 5 stars

Had a dashcam fitted a couple of years ago by Warrington Car Audio, it had started playing up, gave the a call to see if they could possibly take a look. Told me to come ASAP and they would help... See more

Rated 1 out of 5 stars

They Sent the wrong audio adapter for my car via there ebay (IN CAR Products) site refused to refund and promised to replace when the correct one came into stock (Aug 24). Still no replacement! Jan2... See more

Company details

  1. Car Stereo Store
  2. also in
  3. Car Accessories Store
  4. Car Alarm Supplier
  5. Car Security System Installer
  6. Towing Equipment Provider

Written by the company

We're an independent, family run in car audio, entertainment and accessory store located not far from the central of Warrington and are extremely proud to be the place to go for all your car audio and accessory needs. Whether you need advice, installation of your own equipment or looking to purchase and have installed equipment, rest assured we are the place to be! Established in 1974 and one of the longest establish independent specialists throughout the UK, we have the expertise required to do any job. Pop down for a chat and a coffee and discuss your requirements today.


Contact info

3.4

Average

TrustScore 3.5 out of 5

85 reviews

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3.4

All reviews

(85)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Not only did they manage to install my wife's dashcam earlier than the appointment made, it was done correctly and neatly. Would not hesitate to recommend this establishment.

May 26, 2022
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Rated 4 out of 5 stars

Great service

Great service - my only other comments would be that Instruction on operating the dash cam system should have been forthcoming without me asking for tuition.
Product great but I am not impressed with the product app.

May 12, 2022
Rated 1 out of 5 stars

couldnt get a call back

Matt was great really knew what he was on about got home wasn’t sure of the wiring rang back numerous times no one else knew the answer asked Matt to ring me back three time with no joy

May 11, 2022
Unprompted review
Warrington Car Audio and Towbar Centre logo

Reply from Warrington Car Audio and Towbar Centre

Hi Lisa, I apologise for this. Could you please email us at hello@warringtoncaraudio.co.uk so we can look into this and get to the bottom this for you. Again apologies, Management.

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Rated 5 out of 5 stars

I do not have any affiliation to this…

I do not have any affiliation to this company, I am just a man in the street that choose to spend hard earned money with Warrington car Audio basically because they were 15 minutes from my front door, I did not read any reviews or had any recommendation to buy from them. This review is as genuine as it gets.

If you have read my previous review on the initial purchase of the Sony system you will know I commented only on the customer service I received as the system was not at that time fitted. The advice I received to someone whom knows very little about ICE and on a limited budget ( read previous review) was everything it should be. I was treated with respect and like I was a valued customer of long standing. I am just an idiot wanting bang for his buck but never treated as such. I did intend to fit the Sony system myself but cutting a long story short Warrington car Audio fitted it themselves. I don’t wish to comment on the circumstances why but they were unprecedented and the kindness I received was both genuine and compassionate. The Sony was fitted without fuss, no debris left in car, and no damage to the trim. Was like it was factory fitted.
Greed is part of human nature. I have a quality sound system at home and judge everything “sound” by that. I wanted more, to my shame ! What I had was already good but I knew I was only doing this once.
The Sony did what my budget dictated but as I wanted to treat my wife to something extra special during our night drives through the Welsh mountains I went back to Warrington Car Audio for upgrade. I would not have spent more money with them if I did not trust them. I again had sound sensible advice and had a Pioneer amp and subwoofer fitted. Again no mess no damage and……this guys and gals is were it gets really good….I have sat in other peoples cars and thought wow I would like to have that quality of sound in my car. Till now I had other priorities….but I have never heard a sound system sound as good as this, and I include the Bose system in a few Audi’s I have heard. I have a sound system in my car that shames the car. I do not know the technical terms and my musical taste very eclectic, but from Vivaldi’s four seasons to Sashes Encore Une Fois, the quality throughout the base and treble ( told you I was ignorant bout these things) is just amazing and I mean that. Am still prepping the car for my wife to use and everything control wise is I still being fine tuned and interior of car is in its component parts for cleaning, but when it’s all back togother I know already this system is everything I always wanted.
Matt at Warrington car Audio is your go to guy. Tell him what you want to spend and you will get the best on offer. More than that you will be treated honestly and with integrity. Garry is head honcho but you wouldn’t know that speaking with him. I really genuine man making a living,but doing it honestly and with again integrity.
You people out there reading this ? I like you have got used to poor service from companies doing you a favour providing you a service. Worse than that so often companies promise you the heavens and once the money is out your account do not want too know you or resolve problems post sale.
These guys are genuine, professional in all their dealings with me, and am glad my money went too such people as these. You may have dealt with them you may have had a problem at some point, but I bet they tried hard to resolve it and no one gets out of bed in the morning to deliberately nause up your day.

Matt Gary, and the fitters…..thank you guys….for everything….and least of all the outstanding sound system you have fitted, most of all for treating me with so much respect and kindness.
Best regards,
Joe and Di

April 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Towbar fitted on a Ford Fiesta…

I had a towbar fitted on a Ford Fiesta (just to pull a small trailer) they did a really nice job in the time specified. Dropped off around 1pm, collected around 5pm. Given what it costs for fitting a towbar I didn't want to risk one of the many 'on the drive companies' you want it done right by people who know what they are doing and this company is just that. I would certainly use this company again and would recommend them. Good service from friendly staff. Well done.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, really helpful and timely.
Thank you

March 31, 2022
Warrington Car Audio and Towbar Centre logo

Reply from Warrington Car Audio and Towbar Centre

Thank you :) best wishes

Rated 1 out of 5 stars

Very very poor

Make sure you get your quote in writing off them rather than drop it off with them then get a call saying bring it back another time because they haven't allowed enough time to install what you agreed with them and what they advised on and now it will take twice as long. Don't quote someone on your own advice then move the goalposts very unprofessional and very poor would not recommend and just to top it off I phoned another local company and explained to which they laughed and said can't understand what the problem is its straight forward and won't take longer than an hour mmmmmm

March 28, 2022
Unprompted review
Warrington Car Audio and Towbar Centre logo

Reply from Warrington Car Audio and Towbar Centre

Thank you for your review Jonathan and I am sorry you fee this way. Your vehicle was booked in to fit your own amplifier, and on booking we advised that we would need the speakers wired up as you have changed these yourself. However, when you dropped your vehicle of this morning the speakers you had changed had not been wired in and the job was not booked in for a amplifier and speaker install and therefore the time allocated was not long enough nor the quote we provided. Of course, we would not do more work then what you originally asked us for and have been quoted on. I am sorry on this occasions there was not a lot we could do for you and wish you all the best. Management.

Reviewers Profile only ever left 1 star reviews https://www.trustpilot.com/users/5bb6744d4de5666d3473ef73

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Rated 5 out of 5 stars

I have little knowledge of car sound…

I have little knowledge of car sound systems but was treated with respect and as a valued customer. Matt dealt with me and was both professional and well informed. He gave me the best system within my budget and did not rip me off by trying to sell me anything that was not unnecessary. I have not installed the system yet as car in garage for work so have not listened to the quality of what i have purchased.I will review again when its installed but Matt gave me great advice on fitting and i guess i just really felt as an ordinary man in the street that walks into these hi tech places that i really trusted his advice.I was made wellcome even spending the little i did. In world were everyone seems to want a slice of your hard earned money i would absolutely recommend this company for honesty and knowing their trade. Thank you Matt, What Matt did not know is that i have a terminal diagnosis and just potentialy a few months of life left and walking into a car sound system store and buying something decent for a price i could afford was one of those small treats i always wanted to do too season the quality of the few remaining times myself and my wife has. My wife and I both enjoy music so Matt really facilitated that objective ie to sit in a very ugly second hand car but drive through the beauty of wales with a decent sound system. As said will post a review in approx two weeks time as too the quality of sound from the system but have every confidence it will be as Matt said it would be. God bless you Matt.

March 23, 2022
Unprompted review
Warrington Car Audio and Towbar Centre logo

Reply from Warrington Car Audio and Towbar Centre

Thank you so much! ❤️

Rated 5 out of 5 stars

Very good work

Very good work and you can wait inside where you can get a free drink. Only problem there are no toilets available. I would recommend to anyone else.

March 22, 2022
Warrington Car Audio and Towbar Centre logo

Reply from Warrington Car Audio and Towbar Centre

Thank you Stuart for your review. Just for future reference we do have toilets you just need to ask a member of staff and they will take you through the workshop to where the toilets are located :) Best wishes and look forward to seeing you around sometime.

Rated 5 out of 5 stars

Sony Apple CarPlay

Really impressed with this company. They recently fitted a Sony system to my Mazda MX5. The appointment system is spot on and their customer service first class. There was a slight mix up with a part which resulted in them really going the extra mile to get things right. I’ll be going back soon for a rear camera.

March 17, 2022
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Reply from Warrington Car Audio and Towbar Centre

Thanks Chris, all the best

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