Warrior willpower customer service finally reached out and explained their product in detail and in fact all of my equipment is working properly. I have been using my chamber everyday and I feel am... See more
Company replied
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Review summary
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Reviews shaping this summary
I bought the lying hyperbaric chamber because my friend kept recommending it. I was not expecting much at first. After one week I started sleeping better and felt less tired after training. By week th... See more
Company replied
I bought the full size ice bath tub and the 1HP chiller together as a bundle and the combination is exactly what I needed. The tub is well built and large enough for me to submerge fully. The chiller... See more
Company replied
I felt I should share my experience. I honestly did not expect much at first, but after a few sessions I started feeling a real difference. My body feels more recovered and refreshed after workouts. H... See more
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4.4
Excellent
130 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Great company and great product
Great company and great product. I have the Spartan Barrel and standard cold plunge chiller. The water is always cold and I have been enjoying my daily 3 minute plunges.
May 26, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for your kind feedback.
We’re glad to hear you’re enjoying your Spartan Barrel and chiller setup and that it has become a consistent part of your daily routine. It’s great to know the system has been performing reliably for you.
We appreciate your trust in Warrior Willpower and your support.
— Team Support
Very responsive service
Very responsive service, helpful to me in getting the unit connected wifi. Set up and connection was a breeze. Quiet and effectively child our cold plunge
May 24, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for your feedback.
We’re glad our team was able to assist with the Wi-Fi connection and that setup went smoothly for you. It’s great to hear the unit has been operating quietly and cooling your cold plunge effectively.
We appreciate your trust in Warrior Willpower and your kind words.
— Team Support
Great product
May 22, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for your feedback!
We’re glad to hear you’re enjoying the product and appreciate you taking the time to share your experience.
— Team Support
The Spartan Water Chiller has been a Game-Changer
The Spartan Water Chiller has been a game-changer for me, delivering phenomenal results both physically and mentally. Since incorporating it into my routine, I've noticed a significant improvement in muscle recovery, energy levels, and overall well-being. The customer service team at Spartan has been outstanding, going above and beyond to ensure my satisfaction. They were incredibly responsive and attentive, addressing all my concerns and providing personalized assistance. Their dedication to customer care truly sets them apart and enhances the overall experience of using this exceptional product.
April 1, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for taking the time to share your experience.
We’re glad to hear the Spartan Water Chiller has become an important part of your routine and that both the product performance and customer support met your expectations. Providing responsive, attentive assistance is something our team takes great pride in.
We truly appreciate your thoughtful feedback and your trust in Warrior Willpower.
— Team Support
Amazon customer service
Amazon customer service! The best I have ever experienced! I use this ice bath nearly everyday and it’s been wonderful! I will be continuing to do business with these people for sure!
May 12, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for the wonderful feedback.
We’re glad to hear you’ve had such a positive experience with both the product and our customer support team, and that your ice bath has become a regular part of your routine. Your continued trust and support truly mean a lot to us.
We appreciate your recommendation and look forward to supporting you whenever you need us.
— Team Support
I’ve been looking everywhere for a new…
I’ve been looking everywhere for a new water pump and filter. I sent an email and they responded immediately. I couldn’t ask for anything more!
May 7, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for your feedback.
We’re glad our team was able to respond quickly and help you find what you needed. Providing timely and helpful support is something we strive for.
We appreciate your trust in Warrior Willpower.
— Team Support
Chiller works great.
There were some pieces missing when the plunge arrived. The customer support team was helpful and sent them out immediately. It would be great if there was a manual that explained care, cleaning and maintenance.
The plunge is working awesome! Great product and value.
Thank you so much.
May 1, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for sharing your experience.
We’re glad to hear the chiller is working well for you and that our support team was able to quickly send the missing pieces and get everything up and running. We also appreciate your suggestion regarding a care and maintenance manual — feedback like this helps us continue improving our documentation and customer resources.
Thank you for your kind words and for choosing Warrior Willpower.
— Team Support
My lid to my cold plunge had a slow…
My lid to my cold plunge had a slow leak in it. The staff at warriorwillpower immediately sent me a new one.
Customer service is amazing!
May 1, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for sharing your experience.
We’re glad our team was able to resolve the issue quickly and send a replacement lid without delay. Providing responsive and reliable customer support is very important to us.
We truly appreciate your kind words and your trust in Warrior Willpower.
— Team Support
Stellar customer service!!!
Stellar customer service!!!! Very responsive and helpful with any questions that we had. Our 1/2 HP Wi-Fi Water Chiller + Heater has worked flawlessly. Thank you Warrior Willpower!
April 19, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for the wonderful feedback.
We’re glad to hear our team was responsive and helpful throughout your experience, and that your 1/2 HP Wi-Fi Water Chiller + Heater has been working flawlessly. Providing reliable products alongside attentive support is something we take great pride in.
We truly appreciate your trust in Warrior Willpower.
— Team Support
Happy customer and would recommend them
I have had my ice bath for about 9 months and bought the chiller too (previously named Spartan Willpower). If you are debating on spending the extra money to get a chiller vs having to put ice in all the time it is well worth it for me to get the chiller. It is always ready to go and at the exact temperature I want, and keeps it that way no matter what time of the year it is. It is easy to maintain and a good size. I’m 5’7, 175 and can sit with my legs crossed and it will cover up to my neck at the water level I have it at. I have not had any issues with the chiller and it’s performed great. I did have one issue with the ice bath tub but reached out to customer service and they took care of it. I am very happy I went with this company and with the purchase. It was well worth it for me and would recommend them.
May 1, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for taking the time to share such a detailed experience.
We’re glad to hear your chiller has been performing reliably throughout the year and that it’s made maintaining your cold plunge simple and consistent. It’s also great to know our customer service team was able to quickly resolve the issue you encountered with the tub.
We truly appreciate your recommendation and your trust in Warrior Willpower.
— Team Support
My customer service guy has been…
My customer service guy has been phenominal to work with. incredibly helpful. I would recommend the spartan ice bath systems to anyone. Keith
April 29, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for your kind feedback.
We’re glad to hear our team was helpful throughout your experience and that you’ve been happy with your Spartan ice bath system. Providing reliable support is very important to us, and we appreciate your recommendation.
— Team Support
I’ve been using my Warrior Willpower…
I’ve been using my Warrior Willpower cold plunge for over a year now and it’s been a game changer in my recovery as well as weight loss. My day doesn’t start off on the right door without it. Get one, try it and stick with it. The benefits are insane!
April 29, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for sharing your experience.
We’re glad to hear your cold plunge has become an important part of your daily routine and that it’s been performing reliably over long-term use. It’s great to know the system has fit so well into your lifestyle.
We truly appreciate your feedback and your trust in Warrior Willpower.
— Team Support
Excellent Customer service
Customer service responded quickly and sent me a part that had broken over the winter. Thank you so much, I really appreciate your efficiency and ease to communicate with.
April 25, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for your kind feedback.
We’re glad our team was able to respond quickly and send the replacement part without delay. Providing efficient and easy communication is something we work hard to maintain.
We appreciate your trust in Warrior Willpower.
— Team Support
Amazing customer service
Amazing customer service. Would highly recommend. Nice to know someone cares when issues arise.
April 21, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for your kind words.
We’re glad to hear our customer service team was able to support you when needed. Being there for customers when issues arise is very important to us.
We truly appreciate your recommendation and your trust in Warrior Willpower.
— Team Support
The Best Cold Plunge On The Market
I’ve used my cold plunge with chiller and it has been amazing so far.
April 16, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for your feedback.
We’re glad to hear you’ve been enjoying your cold plunge and chiller setup and that it’s been performing well for you so far. We appreciate your support and your trust in Warrior Willpower.
— Team Support
Got 1/3HP chiller last year that worked…
Got 1/3HP chiller last year that worked great, now got the 1/2HP for a warmer weather location. Good product. Very quiet, does the intended job.
April 16, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for sharing your experience.
We’re glad to hear both chillers have been performing well for you and that the 1/2 HP unit has been a good fit for your warmer climate. It’s great to know the system has been operating quietly and as expected.
We appreciate your continued trust in Warrior Willpower.
— Team Support
Great Experience
Great experience purchasing and working with this company while using their products.
April 15, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for your feedback.
We’re glad to hear you’ve had a positive experience both purchasing and using our products. We truly appreciate your support and your trust in Warrior Willpower.
— Team Support
Excellent Product and Outstanding Customer Service
I recently purchased the Warrior Willpower water chiller for my cold plunging routine, and I am thrilled with both the product and the customer service. The chiller works perfectly, keeping the water at a consistently cold temperature that is ideal for my recovery and wellness needs. However, I encountered a hiccup when the water pump stopped working. I was initially worried about how this would be handled, but Warrior Willpower's customer service team was exceptional. They sent me a replacement pump quickly and without any cost or hesitation. The process was straightforward and hassle-free, which really stood out to me. It's refreshing to see a company that not only delivers a high-quality product but also backs it up with reliable support. Highly recommend for anyone looking into cold plunging!
April 12, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for taking the time to share such a detailed review.
We’re glad to hear the chiller has been performing well for your setup and that our team was able to quickly resolve the pump issue and make the replacement process smooth. Providing dependable support when something unexpected happens is very important to us.
We truly appreciate your recommendation and your trust in Warrior Willpower. If you ever need assistance in the future, our support team is always available via email or SMS.
— Team Support
Excellent Customer Service
I had a leak in my ice bath after 10 months so I inquired about the 12 month warranty for a replacement. No questions asked, they confirmed that they would ship out a new ice bath within a couple of hours. Excellent customer service!
April 10, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for sharing your experience.
We’re glad our team was able to assist you quickly and make the warranty process smooth. Standing behind our products and responding promptly when support is needed is something we take seriously.
We appreciate your trust in our brand, and if you ever need assistance in the future, our support team is always available via email or SMS.
— Team Support
Great customer service
March 29, 2024
Unprompted review
Reply from Warriorwillpower
Thank you for your feedback — we really appreciate it.
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